I’ve purchased a headband with Bluetooth to listen to music while sleeping. The product was the poorest quality I’ve ever seen. No instructions, no charging cable. You cannot remove the electronics to... Toon meer
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Would give it zero if I could. Bought 2 of the kids tablets. They have no access to play store or any safety settings but just come with a few 1990s esque pre loaded games. Complete false advertising.... Toon meer
Bedrijf heeft geantwoord
Bought two pair of sandals which took weeks to arrive the quality was PURE RUBBISH. I tried continuously to get an address to return them but no luck ! They did offer me either a 30% discount if i... Toon meer
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Still waiting on a refund after spending 8e to return their faulty item to their supplier which is in uk. Yet they are called Irish Supply. Since 27th January ive had zero response. This compan... Toon meer
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Bedrijfsgegevens
Over Irish Supply
Geschreven door het bedrijf
Welcome to Irish Supply, where quality and authenticity meet. Rooted in Ireland's rich history, we bring you a carefully selected range of products from around the world, all delivered with a touch of Irish tradition. Each product combines global innovation with local charm, offering a shopping experience that's truly unique.
At Irish Supply, excellence is at the heart of everything we do. We carefully check each product to make sure only the best items reach you. We work directly with our suppliers, cutting out the middlemen to not only save you money but also to share the true story behind each product.
Your satisfaction is our top priority. We listen to your feedback and constantly improve, making sure your opinions shape our future. We stand by our commitment to quality with a solid 14-day money-back guarantee.
If you encounter any issues, don't hesitate to reach out to our live chat available Monday to Friday from 9am to 5pm. Just click on the chat icon at the corner of our website, and we'll do our best to resolve any concerns before you consider leaving a review.
Curious about what our customers think? Check out the reviews from others who have shopped with us and see how we strive to exceed expectations every day. Join us at Irish Supply for a shopping experience that blends tradition with innovation.
Contactgegevens
Ierland
- irish-supply.com
1,4
Zeer slecht
796 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 94% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Never received my order
Never received my order, when contacted customer they never acknowledged my email just stated
'we will update you on the status of your order when we know'
Avoid at all cost
28 november 2025
Review zonder uitnodiging
Antwoord van Irish Supply
Hi Declan,
We’re very sorry to hear that you haven’t received your order yet, we completely understand how frustrating that must be. We never want any customer to feel ignored, and we’re sorry if our previous update felt unclear.
Please rest assured that we will get back to you as soon as possible. Our customer support team handles a high volume of queries each day, often resolving well over 150 cases, and we genuinely want to review your experience personally to make things right.
Kind regards,
Siobhan
Disaster company
Order #215994.
I ordered from these cowboy's November 20th and never received my order, they say 100% money back guarantee, I've send several messages looking for my money back but no reply from them, an automated message is certainly not a response. DO NOT buy from this site. I could not leave a review without leaving a *
20 november 2025
Review zonder uitnodiging
Antwoord van Irish Supply
Hi Cait,
We’re truly sorry for the frustration this situation has caused, it’s not the experience we want any of our customers to have. We completely understand how disappointing it is when an order doesn’t arrive, especially when customs issues are involved.
On some occasions, emails may be missed or filtered into spam, and we understand how frustrating this is, particularly when you’ve been trying to reach us.
We normally resolve over 150 cases a day with great feedback, so we’d really like to take a personal look at your experience and set things right for you.
We’ll be prioritizing your case moving forward and will make sure you’re properly looked after every step of the way, so you can feel confident that this is being handled with the attention and care it deserves.
Thank you for taking the time to share your feedback. We’ll take this into account to help us enhance our service in the future.
Kind regards,
Siobhan
No sign of my order or a refund
I sent you an email on the 29th December and still no word back.
I placed an order back at the end of August. My order stopped by customs and I got a letter from them stating that I would not receive it. I have emailed Irish supply and showing proof of the letter and asked them for a refund as I hadn’t received the product. This had still not been resolved and now they will not answer my emails. I definitely wouldn’t recommend this company.
30 augustus 2025
Review zonder uitnodiging
Antwoord van Irish Supply
Hi Elizabeth,
We’re really sorry for the trouble this situation has caused, it’s certainly not what we want our customers to experience. We understand how frustrating it can be when an order is delayed due to customs.
Sometimes emails can be missed or end up in spam, and we completely understand how frustrating that must be, especially when you’ve been trying to get in touch. We genuinely want to make this right. You can either:
• Update your review with your order number, or
• Email us at support@irishsupply.ie with "Trustpilot Follow-Up" in the subject line, or
• Reach out via Live Chat on our website (Mon–Fri, 9 AM to 5 PM) for a response in under 3 minutes.
Your case will be given top priority, and we’ll make sure you’re fully supported. As a small Irish team, we truly value your patience and hope to make this right for you.
Kind regards,
Siobhan
Bought sink stoppers.
Bought sink stoppers.. won’t fit into any of my sinks. They advertise 14 day returns policy but won’t reply to any of my emails asking how/ where to return to.
Avoid at all costs.
28 december 2025
Review zonder uitnodiging
Antwoord van Irish Supply
Hi Deirdre,
We’re really sorry about this, it’s definitely not the experience we aim to provide.
Our customer support team typically handles over 150 cases a day with strong satisfaction, so we want to personally review your experience and ensure it’s made right.
Thank you for sharing your feedback, we’ll take it on board to help improve our service going forward.
Kind regards,
Siobhan
Would give zero stars if I could
Would give zero stars if I could. They are definitely not an Irish company. They are Chinese. Takes forever to arrive and one bottle was broken. Fake advertising. They do not respond to emails either.
1 december 2025
Review zonder uitnodiging
Antwoord van Irish Supply
Hi there,
We’re really sorry this experience has been frustrating, it’s far from the standard we aim to provide. While we work with international suppliers to bring Irish customers a wide variety of products, we make sure to uphold strict quality checks, attentive customer support, and our satisfaction guarantee, advantages you won’t always get elsewhere.
While our support team typically manages over 150 cases daily with strong satisfaction, it’s clear we fell short this time. We’ll personally review your situation to ensure it’s properly addressed and that you receive the attention you deserve.
We know that emails sometimes get lost or land in spam, and we understand how annoying that can be, especially when you’re trying to reach us. We really want to help resolve this. Please feel free to:
• Update your review with your order number, or
• Email us at support@irishsupply.ie with "Trustpilot Follow-Up" in the subject line, or
• Reach out via Live Chat on our website (Mon–Fri, 9 AM to 5 PM) for a response in under 3 minutes.
We will prioritise your case and ensure it’s handled with the care it deserves. As a dedicated Irish team, we sincerely appreciate your patience and will do everything we can to resolve this.
Kind regards,
Siobhan
Do not order from here
Do not order from here. Nothing about it is Irish. Customer support is useless. Would get same stuff from Temu cheaper and much quicker.
DO NOT ORDER FROM HERE.
DEFINITELY NOT IRISH
14 december 2025
Review zonder uitnodiging
Antwoord van Irish Supply
Hi Mary,
We’re very sorry to hear about your experience, that’s certainly not the kind of impression we want for any of our customers.
To clarify, we are a fully Irish-owned company with a customer care team here in Ireland. We work with both Irish and international suppliers to offer a wide range of products, and our focus is always on looking after our Irish customers first.
We understand how frustrating price comparisons and delivery times can be. Our pricing includes local support, fair pay for our team, a 14-day guarantee, and fast assistance if anything goes wrong, benefits that aren’t always available on global sites.
Thank you for your feedback, it helps us improve our service, and we hope to have the opportunity to provide you with a better experience in the future.
Kind regards,
Siobhan
Avoid buying from this company
Avoid buying from this company.
I purchased a neckzen neck and spine massager. It doesn’t charge, won’t work and wasn’t cheap. I have sent emails and tried to contact them via their webchat and I am getting no response.
19 december 2025
Review zonder uitnodiging
Antwoord van Irish Supply
Hi Carol,
We’re very sorry to hear about your experience and understand how frustrating this must be, especially when the item is not working as expected. This is certainly not the level of service we aim to provide.
We have checked our support inbox and, at this time, we are unable to locate a message sent from the email address used on your order. It is possible the message did not reach us successfully, and we would genuinely like the opportunity to resolve this for you.
To ensure we can assist you as quickly as possible, please contact us at support@irishsupply.ie with “Trustpilot Follow-Up” in the subject line. Alternatively, you can reach out via Live Chat on our website from Monday to Friday, 9 AM to 5 PM, where our team typically responds within 3 minutes.
We appreciate you bringing this to our attention and look forward to resolving this for you promptly.
Kind regards,
Siobhan
This company is a total scam. Would give it minus 10 stars!!
Ordered gifts for Christmas in early December and no sign today Christmas Eve.
Package finally arrived this afternoon 24/12/25 so will have to retract my comment that this is a scam.
However the company should be up front informing consumers that goods are most likely coming from China
24 december 2025
Review zonder uitnodiging
Antwoord van Irish Supply
Hi Paul,
We’re very sorry for the extended wait. We understand how frustrating this can be, and it is not the level of service we strive to provide.
Although your order has now been delivered, we appreciate your patience and recognise that the delivery time did not meet expectations.
To clarify, we're a fully Irish-owned company with a customer care team based in Ireland. While we work with both Irish and international suppliers to offer variety and value, our focus is always on looking after Irish customers first.
Your feedback has been shared with our logistics team as we continue to improve delivery times within Ireland. Thank you for taking the time to share your feedback.
Kind regards,
Siobhan
I wish I checked reviews before…
I wish I checked reviews before ordering from this website as it is clear the issue I experienced is widespread and not a once off.
Ordered something on 01 Dec and at ordering said 7-10 working days.
Their own tracking showed its been in country for 10 days but has not been picked up by An Post.
Have not responded to an email sent 3 working days ago.
Really not good enough and there will be a disappointed niece who wont get the gift I promised.
Edited: Disappointed also that the company responds quickly via this platform asking for me to email but doesnt respond to my email and chat that I sent days ago!
23 december 2025
Review zonder uitnodiging
Antwoord van Irish Supply
Hi Dave,
We’re very sorry to hear about your experience and understand how disappointing this must have been, especially when it involved a gift for your niece. We appreciate you taking the time to outline your concerns.
We truly want to help make this right. Please either:
• Update your review with your order number, or
• Email us at support@irishsupply.ie with "Trustpilot Follow-Up" in the subject line, or
• Reach out via Live Chat on our website (Mon–Fri, 9 AM to 5 PM) for a response in under 3 minutes.
We'll prioritise your case and make sure you're properly looked after.
We're a small Irish team and genuinely appreciate your patience. We hope to turn this around for you.
Kind regards,
Siobhan
I paid for an order on Dec 5 expecting…
I paid for an order on Dec 5 expecting delivery well before Christmas- it is now 23rd and no sign of it.
The Webchat is a computer generated response and very unsatisfactory.
This company is not Irish - it is a 100 % Chinese company so a total scam
23 december 2025
Review zonder uitnodiging
Antwoord van Irish Supply
Hi Patrick,
We’re truly sorry to hear this, as it’s certainly not the experience we want for any of our customers.
We completely understand how disappointing long delivery times are, especially if the item was for a gift or urgent need. We're reviewing these cases internally and want to make sure you're looked after properly.
We're a fully Irish-owned company with a customer care team based in Ireland. While we work with both Irish and international suppliers to offer variety and value, our focus is always on looking after Irish customers first.
Rest assured, the order is still in transit, and our team is closely monitoring its progress until it reaches you.
Kind regards,
Siobhan
I waited over a month for delivery with…
I waited over a month for delivery with in ireland delivery from China is faster
30 november 2025
Review zonder uitnodiging
Antwoord van Irish Supply
Hi Nicola,
We’re really sorry about the long wait. That is understandably frustrating and certainly not the experience we aim to provide.
While your order has now been successfully delivered, we appreciate your patience and acknowledge that the delivery time fell short of expectations. Your feedback has been shared with our logistics team as we continue working to improve delivery times within Ireland.
Thank you for taking the time to leave a review.
Kind regards,
Siobhan
If I could give them no stars I would…
If I could give them no stars I would absolutely not an Irish company. Worse company I've ever come across
3 december 2025
Review zonder uitnodiging
Antwoord van Irish Supply
Hi Geraldine,
We’re truly sorry to hear about your experience, that’s definitely not the kind of impression we want for anyone who shops with us.
Just to clarify, we’re a fully Irish-owned company with a dedicated customer care team here in Ireland. We work with both Irish and international suppliers to provide a wide range of products and good value, but our top priority is always looking after our Irish customers first.
We really appreciate your feedback and will use it to help improve how we serve our customers. If you ever decide to give us another chance in the future, we’ll do everything we can to make sure your experience, and that of others, is a positive one.
Kind regards,
Siobhan
This is a scam website
This is a scam website, it is not Irish it is fake and the company behind this is in liquidation, I purchased 2 things with them in November for €120, they did not arrive I contacted the web chat and they brushed me off and same as the email, please do not purchase anything from…them … they are not Irish for your own sake do not be fooled
29 november 2025
Review zonder uitnodiging
Antwoord van Irish Supply
Hi there,
We’re really sorry for the frustration this has caused, we never want any of our customers to feel ignored or left waiting. We completely understand how upsetting it is when an order doesn’t arrive as expected.
Just to clarify, we’re a fully Irish-owned company with a customer care team right here in Ireland. We work with both Irish and international suppliers to provide a wide range of products, but our top priority is always making sure Irish customers are looked after.
We also want to assure you that your messages are being taken seriously. Our team typically handles hundreds of customer queries every day with a strong track record of satisfaction, and we’re disappointed to hear your experience didn’t reflect that.
We’re here to make things right and ensure your satisfaction. Please:
• Update your review with your order number, or
• Email us at support@irishsupply.ie with “Trustpilot Follow-Up” in the subject line, or
• Reach out via Live Chat on our website (Mon–Fri, 9 AM to 5 PM) for a response in under 3 minutes.
As a small team based in Ireland, your patience truly matters to us, and we’ll make every effort to resolve this for you.
Kind regards,
Siobhan
Not Irish
Not an Irish company! No customer service and all items shipped from China, it is not IRISH supply. Delivery took 4 weeks...from China and I probably paid 4 times the price of what the item was worth! Will never buy again from Irish Supply.
18 december 2025
Review zonder uitnodiging
Antwoord van Irish Supply
Hi Kate,
We’re very sorry for the delay and the frustration this experience has caused, it’s certainly not what we want for our customers. We’re a fully Irish-owned company with a customer care team based here in Ireland. While we work with both Irish and international suppliers to bring you a wide range of products and great value, we always focus on providing the extra care, quality checks, and customer support that Irish shoppers deserve.
We understand waiting weeks for an order can be disappointing, and we truly appreciate your feedback. We’ll continue working hard to make every experience smoother and more enjoyable.
Thank you for sharing your thoughts, and we’re genuinely sorry this one didn’t meet expectations.
Kind regards,
Siobhan
Avoid like the plague
Avoid like the plague. They have a bs name and have nothing to do with Ireland at all with no stock here. I foolishly bought a toy advertised as part of a Christmas present on 26th November. Turns out they aren’t at all based in Ireland and everything gets sent from China so nearly a full month and no sign or update on it. They also spam you daily with other bs offers which they keep sending even when you unsubscribe. Terrible company
26 november 2025
Review zonder uitnodiging
Antwoord van Irish Supply
Hi there,
We’re really sorry for the frustration this has caused, this is definitely not the kind of experience we want for any of our customers. We completely understand how disappointing it must have been, especially when the item was meant as a Christmas gift.
To offer a wide range of products that Irish customers love, we work with international suppliers. Some items may also appear on global marketplaces, but we take extra care with customer support, quality checks, and our satisfaction guarantee, benefits you won’t always find elsewhere.
We’re a fully Irish-owned company with a customer care team based here in Ireland. While we work with both Irish and international suppliers to provide variety and value, our priority is always making sure Irish customers are looked after first.
Thank you for your feedback, it’s really important to us, and we’ll use this case to help improve our service going forward.
Kind regards,
Siobhan
Avoid this website
Avoid this website. Items are sent from China. Poor quality. I have tried to contact the company for a refund and they wont answer my emails or live chat.
17 december 2025
Review zonder uitnodiging
Antwoord van Irish Supply
Hi Lorraine,
We’re sorry to hear about the trouble you’ve had and understand how frustrating this must be. This isn’t the experience we want anyone to have.
We source products from around the world to offer a variety that our Irish customers really enjoy. While some items might be seen on other sites, we make sure to go the extra mile with quality checks, helpful support, and a satisfaction promise you won’t find elsewhere.
Our team handles over 150 customer requests a day, so it’s disappointing to hear that your experience didn’t reflect that. We’ll get back to you soon and personally look into your case.
Thanks for your patience, and we’re really sorry for any inconvenience this delay has caused.
Kind regards,
Siobhan
Bunch of Cowboys. Do not buy from them
I ordered this product on about 18th November:
High Pressure Filter Shower Head.
image.png
And this is what I actually got on the 5th December
WhatsApp Image 2025-12-08 at 10.21.02_2540e3b7.jpg
What I thought I was getting was a High Pressure Filter Shower Head but what I actually got was a cheap plastic shower holder.
They deliberately try to mislead customers by putting up a headline of what customers think they are buying but in very small print they put what you are actually going to get. To say this is misleading advertising I would say is an understatement and this is actually bordering on fraud. The product was posted in China.
5 december 2025
Review zonder uitnodiging
Antwoord van Irish Supply
Hi Thomas,
We’re very sorry to hear about your experience and completely understand how disappointing it is to receive an item that doesn’t match what you expected. That’s certainly not the experience we want for our customers.
We source products from both Irish and international suppliers to provide a wide selection, and we’re currently reviewing this case to make sure our product listings are clearer and more accurate in the future.
We’re really sorry for the experience you’ve had and truly appreciate your feedback. We’ll be using this case to help us improve our service and processes going forward.
Kind regards,
Siobhan
I ordered a delivery of children’s toys…
I ordered a delivery of children’s toys . I did not realise the toys were coming from China . I thought I was dealing with an Irish Company . The message is in the name . Irish SUPPLYCo .
I spent €115 euro . There has been no update on my order since 16 th Nov . That is a calendar month ago .
Irish Supply no longer respond to live chat with me or respond to my emails .
I would not recommend this company to anyone .
The toys have not arrived, the company are no longer communicating with me . A disaster from my perspective .
Buyer Beware !
16 december 2025
Review zonder uitnodiging
Antwoord van Irish Supply
Hi Eileen,
We’re really sorry for the delays , especially if this was for a gift or something urgent. We completely understand how frustrating this must be and genuinely want to make it right.
Our support team usually resolves over 150 cases each day with high satisfaction, and we’d like to personally review yours to ensure it’s properly taken care of.
To help us do that quickly, please:
• Update your review with your order number, or
• Email us at support@irishsupply.ie with “Trustpilot Follow-Up” in the subject line, or
• Reach out via Live Chat on our website (Mon–Fri, 9 AM to 5 PM) for a response in under 3 minutes.
We work with Irish and international suppliers to offer a wide range of products Irish customers love. While some items appear on global marketplaces, we stand by the extra care we provide quality checks, customer support, and a satisfaction guarantee.
Thanks so much for your patience, we’re a small Irish team and really hope to turn this around for you.
Kind regards,
Siobhan
Brutal service
I placed an order on 19th of November, was told 7 to 10 working days for delivery, 19 working days later I still haven't received my order, I only get the same generic response to any emails I send, tracking hasn't been updated in 10 days, doubt I'm ever going to get my order or my money back, I will never order anything from this site again, the so called company wrote a response here but still won't respond to any of emails, this company is a scam and definitely not Irish, do not use this company
16 december 2025
Review zonder uitnodiging
Antwoord van Irish Supply
Hi there,
We want to sincerely apologize and let you know that we completely understand how frustrating long delivery times can be, especially when an item is needed urgently. We are genuinely sorry that this has caused a delay and any inconvenience it may have brought.
Please know that we are reviewing your case carefully and internally to ensure that every step is properly addressed. Our goal is to make sure you are looked after and that your experience moving forward is as smooth as possible.
We truly value your patience and understanding, and we are committed to keeping you updated every step of the way.
Kind regards,
Siobhan
Inferior quality product
Inferior quality product
It took 3 weeks to ship from cork
Irish supply I dont think so
15 december 2025
Review zonder uitnodiging
Antwoord van Irish Supply
Hi John,
We sincerely apologize for the experience you’ve had. We fully understand how frustrating long delivery times can be, particularly when the item was needed urgently, and please rest assured we’re reviewing these situations internally to ensure you’re properly supported.
We’re a fully Irish-owned company with a customer care team based in Ireland. While we work with both Irish and international suppliers to offer variety and value, our focus is always on looking after Irish customers first.
We appreciate your patience as we work to resolve this.
Kind regards,
Siobhan
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