We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We can't thank the team at the Duston branch enough for their help with our sale and purchase. From Chris' valuation, right through to completion, the team worked tirelessly to get us over the line -... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The wonderful staff at JG, especially Steve, have never been anything but brilliant throughout the 2 years it has taken to sell my house. Despite many sales failing, a few on the day before completio... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Jackson Grundy was excellent, especially Becky Toone. We had an extremely risky chain where the deal could've fell through due to very tight deadlines for completion, but Becky was a force of nature d... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We have recently sold Mums property through Jackson Grundy Duston Branch. It has been a difficult & emotional time for my Sister & I for many different reasons, one being the distance I live from... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Makelaars

Geschreven door het bedrijf

Jackson Grundy are an independent estate agency company, based in Northamptonshire, with 11 residential sales branches and 2 residential lettings branches. At Jackson Grundy, we believe in the successful combination of modern marketing methods, traditional values and local knowledge. Since our inception in 1994, we have continually strived to maintain the highest service standards, whilst simultaneously monitoring developments in marketing techniques. Our aim has always been to stay at the forefront of our industry in both these areas. Whether you are a Seller, Purchaser, Landlord or Tenant, our aim is to provide you with an unrivalled experience. We hope that our customers find us honest, friendly, highly motivated and most importantly, effective.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

124 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 50% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Becky was amazing throughout the whole…

Becky was amazing throughout the whole process. Thank you Becky for your great service!

27 maart 2024
Review zonder uitnodiging
Logo Jackson Grundy

Antwoord van Jackson Grundy

Thank you for your kind words! We’re so glad to hear that Becky provided great service throughout the process. We’ll make sure to pass on your thanks to her. If you need anything else, you know where we are.

Beoordeeld met 5 van de 5 sterren

House sale following parents passing

Following the passing of our parents we contacted Becky at Jackson’s and from the off we were provided with excellent support and advice. It took several months for probate to be sorted out and during that time we lost a link in the chain but Becky kept us informed and secured very quickly another purchaser. During what was a difficult time for the family, Jackson staff were great, always replied to emails and answered all our queries. Becky was particularly helpful and supportive throughout the process and we would strongly recommend using Jackson Grundy if your selling you home and want first class service

23 februari 2024
Review zonder uitnodiging
Logo Jackson Grundy

Antwoord van Jackson Grundy

Thank you for your heartfelt review. We’re so glad to hear that Becky and the team were able to provide the support and guidance you needed during that time. Your recommendation means a lot to us, and we appreciate your kind words about our service. If you need any further assistance in the future, please don’t hesitate to give us a call.

Beoordeeld met 5 van de 5 sterren

House move

Great service through the whole process, always kept in touch, giving you peace of mind everything was going well. Would definitely recommend

20 maart 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

There was always someone at the end of…

There was always someone at the end of the phone to answer any queries.
Polite and very helpful.

19 maart 2024
Review zonder uitnodiging
Logo Jackson Grundy

Antwoord van Jackson Grundy

Thank you for your feedback! We’re glad to hear that you found our team polite and helpful, and that your queries were always answered promptly. If you need anything else, we’re here to help!

Beoordeeld met 1 van de 5 sterren

Incredibly rude and condescending…

Incredibly rude and condescending staff, very unhelpful and were put out when I rang to ask them questions re my tenancy. Rang as they ignored email. Falsely advertised property both with pictures and goods stated in property. Took 2 weeks for them to confirm which white goods were in property. Had to drag information out of them as to what would happen next, eg once signed tenancy agreement electronically would we get copy of tenancy agreement back signed by them or ? Overall very unimpressed and would not use them again.

1 maart 2024
Review zonder uitnodiging
Logo Jackson Grundy

Antwoord van Jackson Grundy

I’m very sorry to hear about your experience. Your feedback is important to us, and we want to ensure we improve our service moving forward.

Beoordeeld met 5 van de 5 sterren

First class service with recent house sale 🌟🌟🌟🌟🌟

We have recently sold Mums property through Jackson Grundy Duston Branch.
It has been a difficult & emotional time for my Sister & I for many different reasons, one being the distance I live from Northampton..
The team at JG have been amazing, Supportive compassionate, professional, keeping us informed every step of the way..
Special shout out for Becky & Megan
Thank you all..
Shayle Barlow

22 februari 2024
Review zonder uitnodiging
Logo Jackson Grundy

Antwoord van Jackson Grundy

Thank you for your message, Shayle. We’re so glad to hear that Becky, Megan, and the team were able to support you and your sister. It’s wonderful to know that their compassion and professionalism made a difference. If you need anything else, we’re always here to help. Thank you for choosing us and for your kind words!

Beoordeeld met 5 van de 5 sterren

Excellent service from this wonderful team, at Jackson Grundy, Duston

Excellent service from Chris, Becky and Megan in the Duston branch, from start to finish. Thoroughly professional throughout the sale of my deceased parents home,to completion.
They were all extremely empathetic during this emotional journey for myself and my sister. The communication from them was second to none, especially having to deal with 2 daughters that live miles apart.
It can be difficult choosing an estate Agent with all the competitors about, but we are so glad we chose this wonderful team at Jackson Grundy, Duston.
Highly recommend them.
Thank you so much.
Kerry

22 februari 2024
Review zonder uitnodiging
Logo Jackson Grundy

Antwoord van Jackson Grundy

Thank you so much for your kind words, Kerry. We’re deeply touched to hear that Chris, Becky, and Megan provided the support and professionalism you needed during such a difficult time. It’s great to know that their communication and empathy made a positive impact. We’re grateful for your recommendation and are here if you need any further assistance. Thank you again for choosing us!

Beoordeeld met 5 van de 5 sterren

Well done to the Jackson Grundy Duston team

Well done to Becky and the team at the Duston office of Jackson Grundy for handling the house sale for me. I was kept informed all the way through the process from start to finish with regular updates.

14 februari 2024
Review zonder uitnodiging
Logo Jackson Grundy

Antwoord van Jackson Grundy

Thank you for your positive feedback! We’re glad to hear that Becky and the Duston team kept you well-informed throughout your house sale. If you need any further assistance, don’t hesitate to reach out. Thanks again for choosing us!

Beoordeeld met 5 van de 5 sterren

Superb

Rhys and Sam at the Daventry office were absolutely fantastic! From the moment I walked in, their friendly demeanour and wealth of knowledge put me at ease. They went above and beyond to address all my questions and concerns, making the entire process seamless and stress-free. No task was too big or too small for them, and their professionalism was truly commendable. I highly recommend Rhys and Sam to anyone in need of selling their home. Thank you both for your outstanding service

7 februari 2024
Review zonder uitnodiging
Logo Jackson Grundy

Antwoord van Jackson Grundy

Thank you for your wonderful review! We’re thrilled to hear that Rhys and Sam made your experience so positive and stress-free. Their dedication and professionalism mean a lot, and we’ll be sure to pass on your thanks to them. We appreciate your recommendation and are here if you need anything else. Thank you!

Beoordeeld met 5 van de 5 sterren

Excellent service !

Excellent service throughout the whole process , they did a great job of selling our house!

5 januari 2024
Review zonder uitnodiging
Logo Jackson Grundy

Antwoord van Jackson Grundy

Thank you for your feedback! We’re delighted to hear that you had a great experience and that we were able to effectively sell your house. If you need any further assistance in the future, we’re here to help!

Beoordeeld met 5 van de 5 sterren

The team in the Wellingborough Road office

The team in the Wellingborough Road office handling the sale of my home were excellent in every respect.
Tom, Will and Sandy made the entire process efficient, effective and stress-free. They offered me sound advice and gave me complete confidence. The sale was very smooth from start to finish. I would highly recommend them.

9 februari 2024
Review zonder uitnodiging
Logo Jackson Grundy

Antwoord van Jackson Grundy

Thank you for your kind words! We’re thrilled to hear that Tom, Will, and Sandy provided such excellent service and made the process smooth and stress-free. Your recommendation means a lot to us. If you need anything else in the future, don’t hesitate to reach out. Thanks again!

Beoordeeld met 5 van de 5 sterren

House sale

Recently sold our house through Jackson Grundy Wellingborough rd Northampton. All the staff were really helpful and kept us up to date with developments as they occurred.this helped to keep the whole process running as smoothly as possible and stress free.

26 januari 2024
Review zonder uitnodiging
Logo Jackson Grundy

Antwoord van Jackson Grundy

Thank you for your feedback! We’re glad to hear that our team kept you informed and made the process smooth and stress-free. If you need any further assistance, we’re here to help. Thanks again for choosing us!

Beoordeeld met 5 van de 5 sterren

Highly recommended

I signed with Jackson Grundy Abington branch after a negative experience with another local agent and the service I received from them from start to finish was excellent. They sold my house very quickly and resold again quickly when the sale fell through. After sales care and communication was excellent and I would highly recommend them.

31 januari 2024
Review zonder uitnodiging
Logo Jackson Grundy

Antwoord van Jackson Grundy

Thank you for your wonderful review! We’re delighted to hear that your experience with our Abington branch was so positive and that we were able to handle the sale and resale efficiently. Your recommendation means a lot to us. If you need any further assistance, don’t hesitate to reach out. Thanks again for choosing Jackson Grundy!

Beoordeeld met 5 van de 5 sterren

Have sold many properties over the years best service.

Have sold many properties over the years Jackson & Grundy have been the most helpful and efficient sold my property in 24 hours found Richard the manager very pleasant and then the dealt with Becky at the Duston branch who recommended a very good conveyancer Andrew Gordon & co. Becky then tel me every week without fail for update what a lovely lady thank you all for making an awful journey good.

31 januari 2024
Review zonder uitnodiging
Logo Jackson Grundy

Antwoord van Jackson Grundy

Thank you for your fantastic feedback! We’re thrilled to hear that Richard, Becky, and the team at Duston made your property sale smooth and efficient. It’s great to know that Becky’s regular updates and the recommendation for Andrew Gordon & Co. contributed positively to your experience. Your kind words are much appreciated. If you need anything else in the future, we’re here to help!

Beoordeeld met 5 van de 5 sterren

Efficient and Approachable

Becky at Jackson Grundy was friendly, helpful and very efficient. She made the whole process easier and was always at the end of the phone for advice.

13 december 2023
Review zonder uitnodiging
Logo Jackson Grundy

Antwoord van Jackson Grundy

Thank you for your kind words! We’re glad to hear that Becky was able to make the process easier and provided helpful support throughout. If you need anything else, feel free to reach out. Thanks again for choosing Jackson Grundy!

Beoordeeld met 5 van de 5 sterren

Many thanks to the whole team at Duston…

Many thanks to the whole team at Duston branch.
All enquiries were dealt with both quickly and efficiently and we were kept fully informed through the different stages of our house sale.
Becky mostly looked after our sale and I am very grateful to her, Megan and Chris for their positivity and support as my stress levels fluctuated through the process.
I would 100% recommend this branch to other vendors.

17 november 2023
Review zonder uitnodiging
Logo Jackson Grundy

Antwoord van Jackson Grundy

Thank you for your wonderful review! We’re so pleased to hear that Becky, Megan, Chris, and the entire Duston team provided you with excellent support and kept you informed throughout your sale. Your recommendation means a lot to us. If you need any further assistance, we’re always here to help. Thanks again!

Beoordeeld met 5 van de 5 sterren

Would recommend Jackson Grundy Duston

Becky was brilliant and supportive during my house move and sale. She was always professional, warm and friendly on the phone and in person and helped to push things forward

9 november 2023
Review zonder uitnodiging
Logo Jackson Grundy

Antwoord van Jackson Grundy

Thank you for your kind feedback! We’re delighted to hear that Becky provided such brilliant and supportive service throughout your move and sale. Her professionalism and warmth are exactly what we aim for. If you need any further assistance, we’re here to help. Thanks again!

Beoordeeld met 5 van de 5 sterren

Exceptional Service from Becky - A Dream Home Journey

I recently had the pleasure of working with Becky, the estate agent who guided us through the process of purchasing our first home. From the outset, Becky exhibited efficiency and friendliness that truly set her apart.

Becky's professionalism and expertise were evident throughout our entire home-buying journey. She navigated us seamlessly through the intricacies of the process, making what could have been an overwhelming experience remarkably smooth.

What stood out most about Becky was her genuine friendliness. She went beyond the standard expectations of an estate agent, taking the time to understand our needs, preferences, and concerns. Her warm demeanour and approachability made the entire process stress-free and enjoyable.

Becky's commitment to excellent customer service was evident in her responsiveness and willingness to go the extra mile. Whether it was answering our numerous questions, providing valuable insights, or coordinating with various parties involved, Becky was always there for us.

In the fast-paced world of real estate, Becky's efficiency was a breath of fresh air. She ensured that deadlines were met, paperwork was in order, and negotiations were handled with finesse. Her organisational skills and ability to keep things on track were instrumental in turning our dream of homeownership into a reality.

What truly set Becky apart was her dedication beyond the completion. She provided thoughtful follow-up calls once we had moved in, ensuring that our transition into our new home was smooth. Additionally, her insights into local contacts and recommendations for nearby shops and services were invaluable, helping us quickly become familiar with the area.

Overall, working with Becky was a real pleasure. Her professionalism, friendliness, and dedication to her clients make her an outstanding estate agent. If you're in search of someone who combines efficiency with a personal touch, Becky is undoubtedly the agent you want by your side.

We are immensely grateful for Becky's guidance and support throughout this process. Thanks to her, we now have a place to call home, and we couldn't be happier. We wholeheartedly recommend Becky and her team to anyone in need of a top-notch estate agent.

27 oktober 2023
Review zonder uitnodiging
Logo Jackson Grundy

Antwoord van Jackson Grundy

Thank you so much for your detailed and heartfelt review! We’re thrilled to hear that Becky made your first home purchase such a positive and smooth experience. Her dedication, friendliness, and commitment to excellent service truly stand out, and it’s wonderful to know she helped make your transition into your new home as seamless as possible. Your recommendation means a lot to us. If you ever need anything else, don’t hesitate to reach out. Congratulations on your new home!

Beoordeeld met 5 van de 5 sterren

Duston Jackson Grundy estate agents

I can't praise Duston Jackson Grundy estate agents enough. They have gone the extra mile to get this sale through. Working nonstop. They have been unfailingly cheerful and positive. Absolutely excellent service.

1 november 2023
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer