Hello, Ive been using JADE learning for several years to renew my journeyman license. My experience with JADE has been great. I recommend JADE to anyone that needs continuing education. The cost for... Toon meer
Bedrijf heeft geantwoord
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Class was fine. Reporting of hours to state board was dreadful. My hours were not reported for two weeks. I called several times and spoke to multiple representatives. All of them said they were worki... Toon meer
Bedrijf heeft geantwoord
The scope of work was fine. The problem was with the test itself. You couldn’t keep the test questions and multiple choice answers open while reading the reference material to choose the correct answe... Toon meer
Bedrijf heeft geantwoord
I've been using Jade Learning for years for all my electrical CE training. I hold several state licenses, so this year has been a bit challenging for me. I'm very impressed with the different state re... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
JADE Learning is a leading provider of online electrical continuing education, exam preparation, and licensing courses for electricians and electrical professionals throughout the United States. Since 1999, we have helped hundreds of thousands of professionals advance their careers, maintain compliance, and stay current with evolving electrical codes and industry standards. Our courses are developed and taught by licensed electricians and National Electrical Code (NEC) experts who bring real-world experience to every lesson. Through flexible online learning, students can complete training anytime, anywhere, while gaining practical knowledge they can apply on the job. JADE Learning is dedicated to delivering trusted education, expert instruction, and exceptional customer support to help electrical professionals achieve their licensing and professional development goals.
Training Designed by Industry Experts
Geschreven door het bedrijf
- Electrical Education Made Simple
- JADE Learning offers online electrical continuing education, exam prep, and license renewal courses created by licensed electricians and NEC experts. Our flexible online training helps professionals stay compliant, prepare for exams, and advance their careers with confidence.
Contactgegevens
Verenigde Staten
- 1-800-443-5233
- jadehelp@certus.com
- jadelearning.com
3,6
Gemiddeld
139 reviews
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It explains everything perfectly and…
It explains everything perfectly and it’s for a great price
2 juli 2026
Antwoord van JADE Learning
Thank you, Darius! We're so glad to hear the course hit the mark on both quality and value. We appreciate your feedback and hope to serve you again!
Since you have gone to the fusion…
Since you have gone to the fusion program it has been increasingly harder to do the continuing education segments. Just recently I completed one for my Georgia license. The first segment was 28 lessons long and the test was second segment. How am I to remember all that I read while listening to the audio in the 28 lessons? If I purchased the accompanying PDF for an additional $10 maybe I could. Since I have 1000 times to take the test I could also pass. Previous times when you were not using fusion, the test questions were at the end of the lesson and still fresh in my mind. This 4 hour course took me almost 6 hours to complete. When you were not using the fusion program the test questions were at the end of the lesson and could be answered while the lesson was still fresh in my mind. I've used your courses for years, but if this is what I'm to expect in the future then I'm seriously considering going to some other company.
9 juni 2026
Antwoord van JADE Learning
Thank you for sharing your experience, Rick, and for your many years of loyalty to Jade Learning. We're truly sorry the transition to the new format has made the process more difficult and time-consuming. Your detailed feedback on lesson structure and testing format is valuable, and we sincerely apologize for the inconvenience.
Meaningful and appropriate
The course was meaningful and well presented. Logical sequencing of subject matter. The level was appropriate and useful. I learned a lot.
27 mei 2026
Antwoord van JADE Learning
Thank you, James! We're pleased to hear the course content was meaningful, well-organized, and valuable to your learning. We look forward to serving you again!
I have used Jade for several years but…
I have used Jade for several years but I do not like the new testing format. I will not be using it again. Much more user friendly before.
1 mei 2026
Antwoord van JADE Learning
Thank you for the feedback, Scott. We're sorry to hear the new testing format didn't work for you — we understand how important a smooth learning experience is, especially after years of using Jade. We apologize for the inconvenience and appreciate you letting us know.
Its nice to be able to do it at your…
Its nice to be able to do it at your own convenience.
16 mei 2026
Antwoord van JADE Learning
Thank you, Cort! Convenience is at the heart of what we offer, and it's great to know it's making a difference for you. See you next renewal cycle!
Fusion shift BLOWS!
After the shift to fusion, any and all ability see license information that was store previously has been removed.
That was a feature that I would like to see make a come back.
Code is dry, we all know it. The fusion shift has made it even more so. The way the courses are presented now make it that much more dry.
I have utilized Jade learning for almost ten years. I miss the old features, the newer presentation of my account, what's in it, and the drier training has done nothing to make me want to stay.
One shining, redeeming value is an employee named R. Tyson. This individual has been my single point of contact with Jade since my introduction to the company. This person alone has kept me as a customer. When this person leaves, I will be gone too.
10 april 2026
Antwoord van JADE Learning
Thank you for sharing your honest feedback, Scott, and for your nearly ten years of loyalty. We genuinely hear your frustration about the changes to the platform and sincerely apologize for the inconvenience. We're glad R. Tyson has been such a reliable point of contact, and we'll make sure this feedback reaches the right team.
Was easy to navigate and was convenient…
Was easy to navigate and was convenient to switch back and forth between reading material and test questions. Will use JADE again upon next license renewal cycle.
16 juni 2026
Antwoord van JADE Learning
Thank you, Seth! We're glad the course was easy to navigate and convenient for you. We look forward to welcoming you back next renewal cycle!
It’s convenient and easy to use and can…
It’s convenient and easy to use and can be finished easily.
2 juli 2026
Antwoord van JADE Learning
Thank you, Bret! We're happy to hear the experience was smooth and easy. We'll keep working to make every course just as seamless!
The AI interpretation was hard to stomach.
Electrical CEU. The AI continually made mistakes, the worst was the repeated use of arubin florens for the AWG designation. It is American wire gauge. Not the money of aruba.
10 juni 2026
Antwoord van JADE Learning
Thank you for bringing this to our attention, Steve. We're very sorry about the AI narration errors — getting technical terminology right is critical in electrical coursework, and this clearly fell short of that standard. We sincerely apologize for the inconvenience.
My hours haven't been received by the…
My hours haven't been received by the state yet. I Info for my Jade Account I can't find my Card Number or any type of verification my courses were actually sent or received. The new system is not user friendly!
1 juli 2026
Antwoord van JADE Learning
We're sorry to hear your hours haven't been received by the state, James, and that the new system has made it difficult to locate your course information. Your concern has been escalated internally, and we will be reaching out to you directly to resolve this.
Information was presented in a clean…
Information was presented in a clean and efficient manner. Course could be done at my leisure and JADE delivered like they always have in the past.
24 juni 2026
Antwoord van JADE Learning
Thank you, Jareb! We're glad to hear Jade Learning delivered as expected — we'll keep the bar high! See you next time.
I won’t use again
I did not like the way reciprocation worked. I never could get it to work out. The course was not enjoyable, the screen is full of the title and what you are looking at is so small. I have used JADE for years but I think I will try a different company in the future. It was so much better before
4 juni 2026
Antwoord van JADE Learning
Thank you for your feedback. We're sorry to hear the experience didn't meet expectations this time around — especially given your years of loyalty to Jade. We apologize for the inconvenience with the course interface and will pass your comments along to our team.
Antwoord van JADE Learning
Thank you, Jimmy! Glad to hear the test went well. We appreciate the feedback and hope to see you again!
Been using Jade for literally years
Been using Jade for literally years. I like the illustrations and how in depth it goes about each change in the NEC
20 juni 2026
Antwoord van JADE Learning
Thank you for your kind words and your continued loyalty, John! We're so glad the illustrations and in-depth coverage of NEC changes have been valuable to you. We look forward to continuing to support your professional development!
Couldn't get login in.
I couldn't get login in to do the corse. I've been doing your courses for about 20 years. Since I couldn't do it I no long have my electrical license.
23 mei 2026
Antwoord van JADE Learning
We are terribly sorry to hear about your experience, Juan, especially given your 20 years with us and the impact on your electrical license. We are reaching out to you via email to try to make this right.
I had two different CEU classes that…
I had two different CEU classes that were not sent to Washington State L&I
24 juni 2026
Antwoord van JADE Learning
We're sorry to hear your CEU completions weren't reported to Washington State L&I, Dion. Your concern has been escalated internally, and we will reach out to you directly to resolve this.
Extremely disappointed!
I was so disappointed how few topics the course covered. It certainly covered only the minimum requirements for electrical license renewal. I don’t think we even covered all of Chapter 1 of the NEC. I ended up waiting more than an hour for the timer to expire. That’s an hour lost that I could have done some real learning!
1 juni 2026
Antwoord van JADE Learning
Thank you for the detailed feedback, John. We're sorry to hear the course content felt lacking and that you had to wait out the timer without engaging material to fill that time. We sincerely apologize for the inconvenience and appreciate you letting us know.
I have used Jade Learning for over 20…
I have used Jade Learning for over 20 years. This year was a terrible experiences. Jade has gotten money hungry.
4 juni 2026
Antwoord van JADE Learning
Thank you for being a long-time customer, Roger, and for taking the time to share your feedback. We're truly sorry to hear this year's experience didn't live up to your past expectations. We apologize for the inconvenience and will take your comments seriously as we evaluate the current experience.
Got my hours but had to rewatch videos…
Got my hours but had to rewatch videos that I already watched to complete required hours... Pain. and have the option to change the AI voice.
1 juli 2026
Antwoord van JADE Learning
Thank you for your feedback, Brian. We're sorry to hear that you had to rewatch videos to complete your required hours and that the AI voice wasn't to your preference. We sincerely apologize for the inconvenience and will use your feedback to help improve the experience.
Website needs work
In all the years of using Jade, worst experience ever, had to use a different website to complete my training because I couldn’t log in…now I need to make contact for a refund for a course that I paid for and couldn’t use!
25 juni 2026
Antwoord van JADE Learning
Thank you for your patience, Robert. We're glad to let you know that we have processed a refund for the duplicate purchase, and we also have a course completion on file for you. If there's anything else we can help with, please don't hesitate to email us — we're happy to provide individualized support!
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