James Porter & Son Reviews 

565
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Myself and my partner both picked our wedding rings here yesterday and had a fab experience! Zoe was helpful, attentive, and was very patient with us both, showing us multiple different options and... Toon meer

Beoordeeld met 5 van de 5 sterren

The most honest, welcoming and caring jeweller. I recently purchased my partners engagement ring and primarily dealt with the expectational Molly MacIver, sales consultant. Molly was incredible from s... Toon meer

Beoordeeld met 5 van de 5 sterren

My now-fiancée and I first visited James Porter & Sons in January, and met with Molly Maciver who shone light on every aspect of designing our ring together. From the daft questions to the hyper-spe... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My partner and I visited James Porter & Son today and we were served by the most helpful, patient and lovely Sarah Gillan. We spoke at length about what engagement ring I wanted and we found the perfe... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Sieradenwinkel
  2. Juwelier
  3. Sieraden reparatieservice
  4. Horlogereparatieservice
  5. Horlogerie

Geschreven door het bedrijf

James Porter & Son is a family-owned jewellery and watch specialist with three dedicated boutiques located in Glasgow's world-famous Argyll Arcade. Founded over 160 years ago, it is one of Scotland's oldest businesses and is now in its 5th generation with great-great-grandson Simon Porter at the helm. With a rich heritage spanning over a century, this independent establishment has built an unshakeable reputation as one of Scotland's premier destinations for diamond engagement and wedding rings, high-end jewellery, and luxury timepieces. The name James Porter & Son is synonymous with quality, trust, and impeccable craftsmanship. Beyond the glittering displays, what truly sets James Porter & Son apart is their unwavering commitment to customer service. Knowledgeable and friendly staff offer personalised consultations – in-store and online – guiding clients through the process of selecting or even crafting the perfect piece for any occasion, be it an engagement, anniversary, or a gift to mark a significant milestone. With a premier e-commerce platform, James Porter & Son offers a seamless and intuitive online shopping experience with stringent security measures guaranteeing safe transactions and backed by a dedicated customer support team, ensuring timely deliveries and hassle-free returns. Situated in the bustling metropolis of Glasgow, yet offering an oasis of luxury and serenity, James Porter & Son is not merely a store—it is an experience.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

565 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(565)

48 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Great Sales and Aftercare

I knew what I was after and the James Porter website made it very easy to purchase the watch I wanted. I have since decided I wanted a different strap and, since the watch is German, sent a quick email to ask if they could source one for me. I now have a couple of straps on order without having to pay a ridiculous €50 Euro postage fee! I'm very happy with their service.

14 november 2024
Logo James Porter & Son

Antwoord van James Porter & Son

Thank you Nathan. Your feedback means a lot to us :)

Beoordeeld met 5 van de 5 sterren

Excellent

Great service from start to finish.

12 november 2024
Logo James Porter & Son

Antwoord van James Porter & Son

Thank you taking the time to leave us a review :)

Beoordeeld met 5 van de 5 sterren

This store is my family’s favourite…

This store is my family’s favourite watch store in Glasgow they have nice variety of watch brands.
Great store, Great service & very helpful l purchased 2 watches from James & Porter a Doxa & Studio Underdog and l loved them both l will go back and buy my 3rd watch Soon.

5 november 2024
Review zonder uitnodiging
Logo James Porter & Son

Antwoord van James Porter & Son

Thank you for the review Aftab! We look forward to seeing you again for your next purchase :)

Beoordeeld met 5 van de 5 sterren

Bought a watch from James Porter & Son…

Bought a watch from James Porter & Son as a present for my wife who was well pleased with the quality time piece. Order process was simple with a next day delivery.

21 oktober 2024
Logo James Porter & Son

Antwoord van James Porter & Son

Thank you Ian! So glad we could help with your purchase, and hope we can do so again in the future :)

Beoordeeld met 5 van de 5 sterren

Very happy with the service

Very happy with the service. My watch was dispatched with 1pm next day delivery about an hour after I ordered it online.

21 oktober 2024
Logo James Porter & Son

Antwoord van James Porter & Son

so glad you are happy with your order. We hope we can assist again in the future :)

Beoordeeld met 5 van de 5 sterren

Cracking watch

Cracking watch, great, slick service.

16 oktober 2024
Logo James Porter & Son

Antwoord van James Porter & Son

Thank you for the review. We hope we can help again in the future :)

Beoordeeld met 5 van de 5 sterren

Prompt delivery

Prompt delivery, good communication
Jewellery as described

2 oktober 2024
Logo James Porter & Son

Antwoord van James Porter & Son

Thank you Lindsay! Glad we could help :)

Beoordeeld met 5 van de 5 sterren

Couldn't be better

Next-day delivery, friendly attentive staff, and a great price. An ideal holiday watch.

8 oktober 2024
Logo James Porter & Son

Antwoord van James Porter & Son

So glad you are happy with your order. Glad we could help :)

Beoordeeld met 5 van de 5 sterren

Citizen Promaster tough

Online purchase, arrived quickly and very well presented to make it feel a bit special. Very pleased.

13 september 2024
Logo James Porter & Son

Antwoord van James Porter & Son

Thank you for the kind feedback, Steven. We're happy to hear how well received the watch and packaging was.

Beoordeeld met 5 van de 5 sterren

Necklace.

I purchased an unusual, gorgeous white and gold necklace.
It was dispatched promptly.
Beautifully presented.
Very well packaged.
Excellent service

30 augustus 2024
Logo James Porter & Son

Antwoord van James Porter & Son

Thank you for leaving us your feedback, Ian. We are delighted to hear you had such a wonderful experience with us.

Beoordeeld met 5 van de 5 sterren

Great experience with Laura and libby…

Great experience with Laura and libby picking a beautiful diamond ring and getting my own wedding band replated 18ct white gold

Thanks so much

3 augustus 2024
Review zonder uitnodiging
Logo James Porter & Son

Antwoord van James Porter & Son

Hi Allison,

You are most welcome, and we are extremely happy to hear about the wonderful experience you had in store with Laura and Libby — we will make sure to pass this on to the team.

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. The staff are so kind and patient. We were in multiple times deciding on wedding rings and having sizes adjusted and each time the staff were always so friendly and kind towards us. Would highly recommend this company to anyone wanting to purchase engagement or wedding rings and for any other types of jewellery aswell. They have a very expansive selection.

25 mei 2024
Review zonder uitnodiging
Logo James Porter & Son

Antwoord van James Porter & Son

Thank you for the kind feedback, Callum. It's great to hear you had a pleasant experience with us in store.

Beoordeeld met 5 van de 5 sterren

A very smooth transaction

A very smooth transaction. Watch turned up in a few days. Didn't fit my wrist, but after speaking with the web team, they have sorted out some extra links to come direct from Seiko. That is true customer service. Buy with confidence.

13 augustus 2024
Logo James Porter & Son

Antwoord van James Porter & Son

Thank you, Robin.

Pleased we were able to get you some extra links to make the watch fit.

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, watch arrived next day, very well wrapped and in perfect condition. Watch had also been adjusted to my wrist size. Would recommend and will be purchasing from them again.

14 augustus 2024
Logo James Porter & Son

Antwoord van James Porter & Son

Thank you for the kind words, David. Wonderful to hear about your experience with us, and we can't wait to help with any future purchases.

Beoordeeld met 5 van de 5 sterren

Watch Seiko Presage Midnight Blue Moon.

The workers in the shop are so nice. I like the watch is beautiful and accurate. It means a lot this watch for me, Argyll Arcade and James Porter & Son are the best places where you can buy a watch. The James Porter & Son website has a perfect design and you can see it is a very respected company in Glasgow and Scotland. It was an order click and collect. Thank you to all the workers who helped me with the watch.

10 augustus 2024
Logo James Porter & Son

Antwoord van James Porter & Son

Hi Daniel,

That is wonderful to hear. So happy you are pleased with the watch and experience you had ordering to pick-up in store. We look forward to seeing you again.

Beoordeeld met 5 van de 5 sterren

excellent jewellers

this is a lovely jewellers - very helpful and friendly service
I bought a ladies Michel Herbelin watch and it’s beautiful - a brilliant sale price and free bracelet adjustment
I will really enjoy wearing it and wouldn’t hesitate to buy from again

13 augustus 2024
Review zonder uitnodiging
Logo James Porter & Son

Antwoord van James Porter & Son

Thank you Jan! it was a pleasure and we are so happy we could help with your new watch :)

Beoordeeld met 5 van de 5 sterren

I ordered a watch at an excellent price…

I ordered a watch at an excellent price - always cautious ordering online but reviews here were great. Delivered within a day, great item and gift-wrapped too which was a nice touch. Will definitely use again :)

29 juli 2024
Review zonder uitnodiging
Logo James Porter & Son

Antwoord van James Porter & Son

Thank you Hollie! Glad we could help! :)

Beoordeeld met 5 van de 5 sterren

Great Service

Fantastic service from ordering to delivery. Highly recommended!

22 juli 2024
Logo James Porter & Son

Antwoord van James Porter & Son

Thanks for taking the time to leave us a review Darren :) Happy to help!

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