Jimmy's Iced Coffee Reviews 

1.073
•
TrustScore 3.5 uit 5

3,3

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Lees wat reviewers zeggen

Beoordeeld met 2 van de 5 sterren

Today I bought a can of your new limited edition cookie butter iced coffee and was left disappointed with the taste. I bought the drink assuming it's taste like cookie dough ice cream or something, b... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Love Jimmy's iced coffee - but I don't love Evri and thats who they use to deliver so knocking a star off as I needed to go on a hunt to find where my delivery had been dumped

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Horrible tasting drink. With bad after taste left in your mouth and leaving your tongue dry. Zero refreshing (and i got it ice cold). Britvic must have been desperate when they acquired the brand.

Beoordeeld met 5 van de 5 sterren

The service you receive from Jimmy's is great. Their Customer Service team are brilliant, very quick to respond to any message you send to them. And their Rewards Scheme is absolutely fantastic. Dispa... Toon meer

Bedrijfsgegevens

  1. Koffiewinkel
  2. ook in
  3. FMCG-fabrikant
  4. Koffiegroothandel

Geschreven door het bedrijf

If you’re into truly refreshing Iced Coffee, you’ve come to the right place. We offer a wide range of products for all coffee enthusiasts, with a special emphasis on sustainable packaging and single-origin, Rainforest Alliance Coffee. - Available online and in all major supermarkets!


Contactgegevens

3,3

Gemiddeld

TrustScore 3.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 88% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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3,3

Alle reviews

(1.073)

45 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 2 van de 5 sterren

Made me fart like a trojan

Tastes like cheap fair trade and whatever knock off milk you put in has made me fart so much all day I could heat my house.
Never again.

3 oktober 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Horrible tasting drink

Horrible tasting drink. With bad after taste left in your mouth and leaving your tongue dry. Zero refreshing (and i got it ice cold). Britvic must have been desperate when they acquired the brand.

30 september 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

My can of Cookie Butter coffee really disappointed me.

Today I bought a can of your new limited edition cookie butter iced coffee and was left disappointed with the taste. I bought the drink assuming it's taste like cookie dough ice cream or something, but after trying the drink I was left feeling confused. I did get a cookie flavour but it was not what I'd imagined when buying it. Perhaps, cookie butter and cookie dough are two completely different things but I interpreted them as the same and was unhappy with the taste of the product I bought. I'd never tried Jimmy's iced coffee before today and TBH if the they all taste like this I might not. I will probably end up getting another flavoured again one day, but I will be less keen after tasting todays flavour. Maybe I got a dodgy can? I've always heard good things about your drinks so this confused me totally. I'm not sure if I am the only one with this thought. The can is definitely still in date and the info on the bottom of my can says; 18 JUN27 6169 M601L 08:34

25 september 2026
Review zonder uitnodiging
Logo Jimmy's Iced Coffee

Antwoord van Jimmy's Iced Coffee

Hi Sarah,

We're really sorry the Cookie Butter wasn't to your taste, and that it wasn't the experience you were hoping for. We know it's disappointing when a drink you were looking forward to doesn't hit the mark, especially when it's your first time trying Jimmy's.

Thank you for sharing the batch code. If the drink tasted off to you, rather than just not your thing, please email info@jimmysicedcoffee.com with a photo of the can and a photo showing the batch code, and we'll look into it.

We'd love for you to give another one of our flavours a go, and we're sorry again that this one let you down.

Thanks again,
The Jimmy's Crew

Beoordeeld met 4 van de 5 sterren

Love Jimmy's iced coffee, but not Evri

Love Jimmy's iced coffee - but I don't love Evri and thats who they use to deliver so knocking a star off as I needed to go on a hunt to find where my delivery had been dumped

23 september 2026
Review zonder uitnodiging
Logo Jimmy's Iced Coffee

Antwoord van Jimmy's Iced Coffee

Hi Kevin,

Thanks for the kind words about Jimmy's, and we're sorry your delivery wasn't left somewhere easy to find. Having to hunt for your order isn't the experience we want you to have.

If you'd like us to look into it, please email info@jimmysicedcoffee.com with your order number and we'll follow it up.

Thanks,
The Jimmy's Crew

Beoordeeld met 1 van de 5 sterren

Absolutely sickly iced coffee

Absolutely sickly iced coffee. The cookie butter limited edition iced coffee by your company has absolutely disgusting I have no words, it tastes burnt if you could burn it again.

21 september 2026
Review zonder uitnodiging
Logo Jimmy's Iced Coffee

Antwoord van Jimmy's Iced Coffee

Hi, we're really sorry the Cookie Butter wasn't what you were hoping for. It's disappointing when a drink doesn't hit the mark, and we appreciate you telling us.

If it tasted burnt or off to you, rather than just not your thing, please email info@jimmysicedcoffee.com with a photo of the can and a photo showing the batch code, and we'll look into it.

We hope you'll give another one of our flavours a go.

Thanks,
The Jimmy's Crew

Beoordeeld met 1 van de 5 sterren

Metallic disgusting

Was my go to coffee drink I don’t why thus year they’ve changed the formula taste metallic bitter and absolutely disgusting no matter how strong or sweet you’re like your coffee it’s horrific the taste.

11 augustus 2026
Review zonder uitnodiging
Logo Jimmy's Iced Coffee

Antwoord van Jimmy's Iced Coffee

Hi Sophia,

We're really sorry to hear this. It's disappointing when a drink you've relied on doesn't taste right, and we appreciate you telling us.

If you'd like us to look into it, please email info@jimmysicedcoffee.com and let us know which flavour it was, roughly when and where you bought it, and anything else you remember about the taste. If you still have the can or a photo of it, the batch code (printed on the bottom) would help too.

Thanks,
The Jimmy's Crew

Beoordeeld met 5 van de 5 sterren

Easy to order website

Easy to order website. Lovely glasses 😊 upgraded order due to items being out of stock. Quick delivery. Cannot fault. Would highly recommend 😊 thank you

28 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I Cannot Recommend Jimmy's Highly Enough.

The service you receive from Jimmy's is great. Their Customer Service team are brilliant, very quick to respond to any message you send to them. And their Rewards Scheme is absolutely fantastic. Dispatch is very quick, but sadly delivery by Evri in my/our area is very poor, which is a shame, but this not Jimmy's fault. Therefore I can fully recommend Jimmy's 1000%.

24 augustus 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Yuk!

Yuk! Brought it yesterday, for the first time and it tasted awful. Certainly didn't taste of coffee, anyway it got thrown out. 🙄😏😏

21 augustus 2026
Review zonder uitnodiging
Logo Jimmy's Iced Coffee

Antwoord van Jimmy's Iced Coffee

We’re really sorry to hear this! We’re known for a stronger coffee taste, although everyone’s tastes are different, so we’d love to look into this.

Please drop us an email at info@jimmysicedcoffee.com and, if you still have the can, please share the batch details from the base so we can investigate.

The Jimmy’s Crew

Beoordeeld met 1 van de 5 sterren

tastes like throw up

taste exactly like if I threw up iced coffee into a bottle, Might js be my taste buds but genuinelly tasted like sick

21 augustus 2026
Review zonder uitnodiging
Logo Jimmy's Iced Coffee

Antwoord van Jimmy's Iced Coffee

We’re really sorry to hear this! That definitely doesn’t sound like the experience we’d expect from a Jimmy’s.

Please drop us an email at info@jimmysicedcoffee.com and, if you still have the can, please share the batch details from the base so we can look into this.

The Jimmy’s Crew

Beoordeeld met 1 van de 5 sterren

Genuinely worst iced coffee I've tried

Genuinely worst iced coffee I've tried. Got a free one initially (original) and thought it was off so didn't drink it. Saw a caramel one today in Tesco's and thought we'd give it another go.. absolutely undrinkable and threw both away. I don't know what to compare it too but why does it taste like it's gone off? Weird almost fizzy taste with bitter, sickly aftertaste. It's been an hour and I can still taste it.

12 augustus 2026
Review zonder uitnodiging
Logo Jimmy's Iced Coffee

Antwoord van Jimmy's Iced Coffee

We’re really sorry to hear this! Our cans are pressurised, so you may hear a small hiss when opening them, but the coffee itself isn’t carbonated and shouldn’t taste fizzy at all.

We understand that everyone’s taste is different, but something doesn’t sound quite right here and we’d like to look into it further. Please drop us an email at info@jimmysicedcoffee.com and, if you still have either can, please share the batch details from the base.

The Jimmy’s Crew

Beoordeeld met 1 van de 5 sterren

Tye worst one yet…

Have tried various iced coffees in my life but never this one. It was the only one the store sold so I thought I’d try it. It has an absolutely terrible aftertaste, I mean I could not finish it and I’m quite tolerant when it comes to coffee. Also had a stomach ache after. Not recommended, also pricey.

11 augustus 2026
Review zonder uitnodiging
Logo Jimmy's Iced Coffee

Antwoord van Jimmy's Iced Coffee

We’re really sorry to hear this wasn’t for you, and that you’ve had a stomach ache. Our Iced Coffee is made with Arabica coffee, milk, natural flavourings and a touch of unrefined Demerara sugar, but we completely understand that everyone’s taste is different.

If you still have the can, we’d really appreciate it if you could drop us an email at info@jimmysicedcoffee.com with the batch details from the base. We’d be happy to look into this further for you.

The Jimmy’s Crew

Beoordeeld met 4 van de 5 sterren

Jimmy's coffee opinon

Jimmy's coffee it lost 1 stars for me is still good, but when I first tried it a few years ago, I was blown away by how good their iced coffee was. Now it seems a little watered down. The stronger, bigger ones are best now. I did buy three different packs, one was a bundle, still alright, still a fan, but definitely something different with them now, sadly. But I'll still buy them now and again. I don't think I'll buy more crates with the changes now, but we'll see.

31 juli 2026
Review zonder uitnodiging
Logo Jimmy's Iced Coffee

Antwoord van Jimmy's Iced Coffee

Thanks for sticking with us over the years, Jordan. We're sorry to hear it hasn't been hitting the same for you lately. We haven't made any changes to the recipe, so we're disappointed to hear you feel it's different. We'd love the chance to look into it and hopefully get you back to loving Jimmy's. Drop our crew a message at info@jimmysicedcoffee.com and we'll happily look into it with you.

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