Jimmy's Iced Coffee Reviews 

1.073
•
TrustScore 3.5 uit 5

3,3

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Lees wat reviewers zeggen

Beoordeeld met 2 van de 5 sterren

Today I bought a can of your new limited edition cookie butter iced coffee and was left disappointed with the taste. I bought the drink assuming it's taste like cookie dough ice cream or something, b... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Love Jimmy's iced coffee - but I don't love Evri and thats who they use to deliver so knocking a star off as I needed to go on a hunt to find where my delivery had been dumped

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Horrible tasting drink. With bad after taste left in your mouth and leaving your tongue dry. Zero refreshing (and i got it ice cold). Britvic must have been desperate when they acquired the brand.

Beoordeeld met 5 van de 5 sterren

The service you receive from Jimmy's is great. Their Customer Service team are brilliant, very quick to respond to any message you send to them. And their Rewards Scheme is absolutely fantastic. Dispa... Toon meer

Bedrijfsgegevens

  1. Koffiewinkel
  2. ook in
  3. FMCG-fabrikant
  4. Koffiegroothandel

Geschreven door het bedrijf

If you’re into truly refreshing Iced Coffee, you’ve come to the right place. We offer a wide range of products for all coffee enthusiasts, with a special emphasis on sustainable packaging and single-origin, Rainforest Alliance Coffee. - Available online and in all major supermarkets!


Contactgegevens

3,3

Gemiddeld

TrustScore 3.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 88% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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3,3

Alle reviews

(1.073)

45 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

So pleased to have found you

So pleased to have found you as I can no longer buy Jimmys Iced Coffee Original slim tin, in the shops.
Price is very competitive and it’s delivered straight to your door.
It is my special treat each day as I am on a restricted fluid intake and look forward to it in the evening

27 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Jimmys make your family bigger

Being a customer with Jimmy’s is like extending your family. Having them located close within my home town means that we are fortunate enough to be able to attend the HQ for events, try samples and interact with other follows and fans on their drinks and brand.
I have loved Jimmys since the first release and support them when I can, along with my family.
Amazing staff and great service.

31 oktober 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Is something wrong with me? It's grim!

Is something wrong with me? I like most high street coffee and the chilled meal deal tins - but this! Tried the big iced caramel coffee twice and it's just gross. It's so bitter with a hint of unnatural sweetness? The ingredients list only demerara sugar and "natural flavouring". They must be stingy with sugar and god knows what that flavouring is but its just disgusting. I'm very unfussy but I'll stick to literally anything else.

8 oktober 2025
Review zonder uitnodiging
Logo Jimmy's Iced Coffee

Antwoord van Jimmy's Iced Coffee

Hi Jordan, Sorry to hear our Caramel didn't float your boat! We worked hard to get the coffee-to-caramel ratio just right- keeping it from being overly sweet while still giving a proper coffee hit. We know it’s not to everyone’s taste, but we keep things as clean as possible by using only natural demerara sugar, natural flavourings, and Rainforest Alliance Certified coffee. We appreciate you giving it a try!

Beoordeeld met 5 van de 5 sterren

FILL YOUR BATH WITH CHOCOLATE OR DIE TRYIN'.

Picture the scene. You go into a shop and buy a generic chocolate milk. But what’s in it? Batteries? Scrabble tiles? Ghosts? The cutting comment your mum made when you were 15? Who knows! You will never know, so don’t take the risk.

Jimmy’s new Chocolate milk has 3 ingredients. THREE. Milk, unrefined demerara sugar, cocoa powder. That’s it. Your toothpaste has 30 ingredients. An automatic watch has 200 parts, Nicholas cage has thousands. Where was I?

Yeah, choco effin milko. It’s cold. It’s satisfying. You can mix it with vodka. Who’s going to stop you? Not me!

Oh and do you know what else ISN’T in it? Microplastics because that bish comes in a GLASS BOTTLE! Remember them? Glass. You can reuse it. Keep it as a place to store pocket lint or very very small coins.

I’ve drank Jimmys Chocolate Milk and honestly, I feel stronger. My bones have started to really take shape. I’m pretty sure I can see better at night and I’m absolutely funnier as a result. And you might too. Maybe not, but what you definitely will be is someone who’s drank a delicious chocolate milk.

Anyway the upshot is it’s £18 for 6 bottles which is frankly a bargain because it only cost about £600 to fill a bath with it.

21 augustus 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

The Company have produced a decent…

The Company have produced a decent coffee, only ever bought them when reduced to half price in Tesco.
Run by fun people.
However, two weeks ago I ripped my finger on the screw top and it bled profusely.
They were not interested when I dropped them a polite note with photographic evidence.
Pardon the pun, but screw Jimmy's I've gone to another very similar coffee!

1 augustus 2025
Review zonder uitnodiging
Logo Jimmy's Iced Coffee

Antwoord van Jimmy's Iced Coffee

Hi Merle, Sorry to hear about your experience - that doesn’t sound good at all. Just to clarify, when you reached out we asked you on Facebook to get in touch with our customer service team directly via email so we could log the issue and look into it properly, but we didn’t hear back.

We always take feedback like this seriously and would’ve been keen to investigate further if we’d had the chance. Appreciate you sharing your thoughts, and we’re glad to hear you’ve enjoyed our iced coffee in the past! Please feel free to reach out to us regarding this issue to info@jimmysicedcoffee.com - thanks so much.

Beoordeeld met 5 van de 5 sterren

Best iced coffee

This is the best iced coffee I have tasted in GB. Reminds me of foreign holidays iced coffees.

23 juli 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Super quick delivery and great product

Super quick delivery and great product. I would defibately recommend. The only reason for stars this time ks because the delivery compant they used threw the package over my gate so all the cans were bent. They were still delicious.

21 juni 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I like the coffee but the holes in the…

I like the coffee but the holes in the lid are a problem, seems also like a safety issue that the drink could be easily tampered with due to holes in the lid. Also if you shake it, it sprays you with iced coffee

15 juni 2025
Review zonder uitnodiging
Logo Jimmy's Iced Coffee

Antwoord van Jimmy's Iced Coffee

Hey there,
Thanks for taking the time to leave your feedback. Our BottleCans are pressurised to help them keep their shape. The product is fully sealed and airtight- the small holes in the lid are there to help release a bit of pressure when opening, but we totally understand your concerns.

We always recommend opening the bottle gently and without shaking, as stated on the lid. That said, safety is super important to us, and we’ll make sure your comments are passed on to the team.

Really appreciate you sharing your thoughts, and glad to hear you’re enjoying the iced coffee itself!

Beoordeeld met 2 van de 5 sterren

Watery

Tastes weird, very weak sort of milky/watery coffee. I tried the strong version too and it was the worst coffee I have ever drank, didnt taste any more coffee just more weird flavour.

4 juni 2025
Review zonder uitnodiging
Logo Jimmy's Iced Coffee

Antwoord van Jimmy's Iced Coffee

Hey there, thanks for taking the time to leave a review- that doesn’t sound quite right, so we’d really like to find out more. Our coffee’s usually known for being smooth, well-balanced and offering a neat coffee hit so if it tasted off, something may not be right.

If you're up for it, drop us a line at info@jimmysicedcoffee.com- we’d love to look into it and get some great-tastingiced coffee into your hands! Appreciate you giving it a go and sharing your feedback.

Beoordeeld met 5 van de 5 sterren

Delicious Iced Coffee

Delicious Iced Coffee. I am definitely a convert. I bought direct from Jimmy's. Sadly, when I received notification of my order being sent, my heart sank as their carrier is EVRI. They are utterly useless. I am elderly and not very mobile. Each time EVRI deliver to our building they either sling the parcel on the front door step or after access to the building leave parcel in a communal area. They won't bring to my flat. I explained the problem to Jimmy's and their customer service was excellent. On this occasion the parcel had already been despatched but we agreed that for future deliveries they will come by Royal Mail. Perfect. I bought Oat as I don't do dairy. Delicious taste, not sweet, good coffee flavour. Highly recommend.

29 mei 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

We are big fans of the Jimmys Iced…however

We are big fans of the Jimmys Iced Oatmeal Coffee – the product itself is excellent. However, we have experienced ongoing issues with the shipping and packaging process that I feel compelled to share.

When shipping a single case, it arrives in perfect condition, with no visible damage to any of the cans. However when you place an order for a two case order, for the larger 380ml cans you will get a very different experience. Unfortunately, almost every can in these subsequent orders arrived with significant dents. While the quality of the coffee remains unaffected, the presentation is compromised—particularly when sharing with others or using them for professional purposes.

I recently spoke with a sales representative named Dan regarding this issue. Unfortunately, the conversation was not productive. Rather than offering a solution or acknowledging the concern, he explained that customers should expect dented cans. I found this response surprising and quite disappointing. So just setting the expectations, don’t expect much help or support!

Based on my experience, I would strongly advise anyone ordering the 380ml cans to limit their order to a single case at a time. When multiple cases are shipped together, there appears to be no protective packaging between them, which likely contributes to the damage.

I’m truly disappointed in how this matter has been handled. From a customer service standpoint, I would rate the experience 1 out of 10. I sincerely hope improvements can be made to both packaging and customer support, as the quality of your product deserves better representation.

This is solely based on my experience and hope this may help others out there.

28 mei 2025
Review zonder uitnodiging

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