I have been a loyal jockey customer for over 20 years but the last few years the new underwear quality has gotten worse and worse. I unfortunately will be looking for a new brand to bring my loyalty t... Toon meer
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Ich bin sehr zufrieden, das Preis-Leistungs-Verhältnis stimmt absolut! Ich hatte mir vor längerem einen Slip bestellt, um diesen auf Qualität und "Fit" zu testen. Sitzt, mehrmals gewaschen, sitzt i... Toon meer
I have been wearing Jockey underwear for many years and have previously found the pants comfortable and good quality. Washing well and lasting for a long time. I recently purchased some Seamfree Comfo... Toon meer
Customer service is the worst. I am trying to get underwear exchanged because they shouldn't have ever passed inspection. The seams are loose from the actual underwear. Not only is quality that b... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Jockey is a third generation family-owned company, headquartered between Chicago and Milwaukee in Kenosha, Wisconsin. The company employs over 1,600 associates around the world with operations in Canada, Hong Kong, New York, North Carolina, and Germany. JOCKEY is a registered trademark in over 120 countries. Founded in 1876, Jockey has a long history of manufacturing high quality innovative products beginning with the making and selling of superior wool socks to lumberjacks.
Contactgegevens
2300 60th Street, 53140, Kenosha, Verenigde Staten
- 1-800-562-5391
- assistance@jockey.com
- jockey.com
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Ich bin sehr zufrieden
Ich bin sehr zufrieden, das Preis-Leistungs-Verhältnis stimmt absolut!
Ich hatte mir vor längerem einen Slip bestellt, um diesen auf Qualität und "Fit" zu testen.
Sitzt, mehrmals gewaschen, sitzt immer noch! ;-)
Dann bestellt, zwei verschiedene Passformen, weil ich mir nicht mehr sicher, was ich seinerzeit bestellt hatte, jetzt kenne ich "meine" Passform, problemlose Rückabwicklung der zu viel bestellen "Schlüpper"... ;-) Vielen lieben Dank!
I have been a loyal jockey customer for…
I have been a loyal jockey customer for over 20 years but the last few years the new underwear quality has gotten worse and worse. I unfortunately will be looking for a new brand to bring my loyalty to.
Disappointing products and customer service experience
I have been wearing Jockey underwear for many years and have previously found the pants comfortable and good quality. Washing well and lasting for a long time. I recently purchased some Seamfree Comfort Boy Shorts and found that although comfortable when I put them on they started to ride up and became incredibly uncomfortable within 10 minutes of wear to the point that I just can't wear them. I contacted customer services explaining the issue and even sent pictures and measurements to show how they had stretched out of shape which was clearly adding to the issue. I was told that a stretch of 2 cm was not considered a fault and that as I had worn them I couldn't return them. Incredibly disappointing. I will not be buying from Jockey again.
I've been buying Jockey 100% hipsters…
I've been buying Jockey 100% hipsters for probably 20 years and been very happy with the quality, fit, and color selections. But, the last few purchases, the quality has definitely deteriorated. The waistbands come off, the seams separate, and the material is so much thinner, I just put my thumb right through it. Sad to say because I've been a loyal Jockey customer, but now I'm looking for a different brand. Don't buy these unless you only want to wear them 3-4 times before they start falling apart.
Goodbye Jockey
I've been buying Jockey 100 percent cotton underwear for a couple of decades now, because the cotton is soft and comfortable. I buy the same style always. This last purchase the underwear were scratchy and uncomfortable. I will no longer be buying Jockey since they obviously are using cheaper quality of cotton. Looking for a new brand.
The new jockey underwear is not the same
The new jockey underwear is not the same as it was just a year ago. I've used them for over 45 years. The new Small is smaller than the size 5 was. They are binding and not comfortable. The medium is too big. So I guess I have to start all over and find something similar in another brand.
Redesigned Jockey Wireless Bra
Redesigned Jockey Wireless Bra:
* Too hard to pull off overhead for older women, their target
* Top of cups are empty
* part of my breast fell out of the loose bottom band!
Ich bin sehr zufrieden mit meiner Bestellung
Ich bin sehr zufrieden mit meinem Produkt. Es ist genau das was ich gesucht habe, und bei Jockey gefunden habe. Mein Paket ist bei der Schweizer Post verloren gegangen. Jockey hat mir sehr schnell und unkompliziert eine Ersatzlieferung geschickt. Sehr guter Kundenkontakt und sehr freundlich. Ich habe mich sehr darüber gefreut und würde jederzeit wieder bei Jockey bestellen.
Customer service is the worst
Customer service is the worst. I am trying to get underwear exchanged because they shouldn't have ever passed inspection. The seams are loose from the actual underwear. Not only is quality that bad, customer service is even worse. No. Still not exchanged. Ill never buy from Jockey again!
First of allHighly Disappointing Product Quality & Customer Service
First of all, Jockey does not even deserve a single-star rating considering the poor product quality and highly disappointing customer support experience.
After spending a considerable amount on their products, customers still have to struggle for basic support and replacement assistance. The outlet staff and customer care team keep passing responsibility to each other instead of resolving the issue, which only wastes the customer’s valuable time.
Such unprofessional service and poor response are unacceptable from a reputed brand. Based on my experience, I would strongly recommend choosing other brands that genuinely value their customers.
Good staff and fast service
Decent products, lousy customer service
Good products but the measurements are off. The products run big. Also lousy customer service. I chatted with a rep and she said she couldn't edit an order I placed but maybe she could cancel it. I asked if she could please cancel it. She asked for my order number but I told her if I looked for it, I may lose her so then she said she could look it up by my email. So why didn't she do that in the first place? I won't be ordering again.
Poor Quality
I have been exclusively wearing the no panty line tactile bikinis for over decade. They have fun patterns and were quite durable. My favorite!
Lately I have found the quality has seriously declined. The elastic around the legs is inferior compared to what it used to be. I had one brand new pair I put on in the morning but when I took it off at night, the elastic on one of the legs was all stretched out!
I contacted the company and they sent me a new one. However, this has been happening with the other panties in the same order. I've had to throw out four panties already in the space of 2 months.
I really don't want to but now I'm going to have to shop for a different brand. It's a shame.. They lost a loyal customer by cheaping out on quality to save on production costs.
jokey Spiegelschrank Alida weiß
jokey Spiegelschrank Alida weiß, 68,3 cm Breite
Gekauft, Licht kaputt. Angeblich die Leuchtmittel. 2 neue bestellt und bezahlt, nur 1 erhalten. Funktionierte trotzdem nicht. Ein Schalter im Innenbereich war defekt. Umtausch. Nicht reibungslos. Altgerät wurde nicht mitgenommen, trotzdem es so im Auftrag stand. Nach einiger Zeit fallen mir die mittlere und rechte Tür entgegen, weil die Kante erst einen Riss bekam und dann rausfiel. Reklamation wurde abgelehnt. Heute Nacht gab es einen Knall. Nun ist der Boden in der rechten Tür komplett von Vorne bis in die Ecke bis in die Rückwand gerissen. Da sind doch keine Kilo's drin. Für soviel Geld so ein Schrott. Zutiefst enttäuscht 😞. Bei Jockey werde ich nie wieder kaufen und kann es auch nicht empfehlen.
I've been treated like I've stolen my…
I've been treated like I've stolen my own money and order.
Absolutely disgusting company
Emailed me to say goodbye print something off then fill the form out and then scan it and send back to them.
They must think i work for them and to do there job.
Jockey has not delivered my complete…
Jockey has not delivered my complete order worth Rs 5,220 and I have not heard back from them despite many follow ups. It is a shame that only 4 out of 8 products were delivered in my order and Jockey is still showing no signs of resolving the issue!! Not only that, one product that was delivered was supposed to be a pack of 5 but only 3 were there and not even inside the jockey packaging!! Take back your products and refund my money!! I have been chasing since last four weeks!!!
Now you are offering a partial refund which is not acceptable.
Will you take back or exchange undergarments? How you expect customers to accept loose undergarments.
Jockey No Longer Stands For Quality
I have purchased 100% cotton underwear from Jackey for more years than I can count. My most recent order was dreadful. The quality was so poor that the very thin cotton was rough and the sizing smaller than usual. When I contacted Customer Service via Chat I was told to return them. That was not my point. The agent then said that when I washed them the cotton would shrink a feel softer??? I had already washed the underwear in cool water with fabric softener and the briefs were still stiff, thin and uncomfortable. How was the CS response helpful in any way and support a Jockey's quality guarantee? I will never purchase anything from Jockey again based on the poor quality of their merchandise and the lack of concern from their Customer Service.
A sad discovery too late.
I am normally very pleased with my online Jockey orders. However, this time I did not read the description close enough and the pads are sewn in. I have always removed the pads and discarded them. I cut the tags off of 4 bras to run them through aquick wash and only then discovered that the pads were not removeable. Very dismayed.
Do not support this tirade of nonsense
My god am I sick of their adverts on discovery plus. It’s like an India team were told to make a westernised stock video, pick pretty white actors, a homely setting and give it a soundtrack from fiver. They play this thing. Ever. Damn. Break. I can only assume by the quality of the advert that the products are made from woven cardboard.
I have NO Problem with the Quality of…
I have NO Problem with the Quality of their products. They are head and shoulders above Fruit of the Loom, and, Especially, Hanes.
BUT...I was just on their website, looking for Cyber Monday Bargains. I also checked Amazon for comparison. And: Amazon had a Cheaper Price, by a Large Margin, than Jockey-for their Own Underwear!
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