Jockey Reviews 

Placed an order late 2022, never received the underwear. No email or call so after 2 weeks i could not wait any longer. They said it was backordered for another month. I told them to cancel and as of today 2-22-23, I still have not been refunded! Buyer beware of Jockey underwear!

Never got my order I got a text saying my address was undeliverable. What a bunch of crap. Contacted customer service and they're not responding. Terrible customer service!!!! I want my stuff or give me my money back!!

First and last order. 5 -7 business day timescale ordered 11th December still in status order placed 7 days later not even dispatched. If you need something in timescale just shop somewhere else

Georgine at the Destin Florida store was the best. She was very patient even though I was very slow to choose what I wanted I wound up buying briefs, t-shirts, and Sox. She is a definite asset to your operation.

I recieved a shipping notice. Package was suppose to arrive 2 days ago. No update on when I might recieve my order. No way to contact jockey. I could ordered through a different supplier and only 3 shipping days to recieve my order. ( 3 pairs of underwear). I will never order anything from them ever again.

Placed an order 11/14, charged that day, inundated with spam since. Original email stated I would receive shipping/tracking info when order shipped and still nothing as of today 11/26, but today I get a text asking me how I liked my order?? I never got it nor shipping/tracking info. Customer service (ha) phone number does not work, just does a fast busy. Sent an email. If no response within 24 hrs I will have my financial institution charge it back!!

Ordered a bra and they sent me someone else’s order it’s been over 10 days since I’ve alerted them to this and apparently I have to wait for the shipping company to recitify it?!! Rubbish customer service don’t order anything from them

I bought a bunch of things online recently, and they arrived promptly, but for various reasons, (primarily sizing), decided I needed to return them. Contrary to some of the poor experiences reported, I found the return process was very simple, with free shipping, and the refund was made within 1-2 days.

It took a long time for pages to load. I don't have this problem with other sites. Very frustrating.

It has been almost a month since I sent back a return and everytime I reach out they give me a new date of when I will get my refund. Jockey.com should just shut down and only sell via retail if they cannot meet the industry norms on returns. The BBB and all social media is about to get an earful from me on Jockey.com. DON'T BUY DIRECT AS YOU WILL REGRET IT!!!

Although I genuinely like Jockey products, they spam me with several emails a day. This has continued despite three customer service calls.

I have ordered from this company several times ,I have never had aproblem with then .

I like the product and great value with 40% off in the summer sale. What I don’t like, and lost a star, is if you order from a UK store, you don’t expect despatch from Germany with the resultant time delays in receipt…..I feel miss-sold? 🤷‍♂️

There is no way to unsubscribe from their spam. If you click on the link in the email, it simply takes you to the website. If you click on the unsubscribe link in the FAQ, it opens up gmail - even if you don't have an account. I don't care how nice their underwear is, I will never buy from this obnoxious, disrespectful company.

Produkte sehr gut, Preis-Leistungs-Verhältnis gut.
Aber seit Jahren erfolgt der Versand in D nur über GLS. Es werden keine Alternativen angeboten. Im Vergleich zu DHL und/oder Hermes ist GLS das Letzte.
Wehe, man ist nicht zu Hause, wenn die Lieferung zugestellt werden soll (und der Fahrer zufälligerweise einmal klingelt...). Dann kann man sich seine Lieferung bei oft zweifelhaften GLS-Paketshops abholen, die sehr oft auch noch weit weg sind. Das hat mit Service wenig bis nichts zu tun.
Daher überlege ich es mir sehr genau, ob ich bei Jockey etwas bestelle. Im Zweifel dann eben nicht. Pech für Jockey.

Visited the website once. Then BARRAGED with solicitation emails!!!!! Went to a page where I could SUPPOSEDLY unsubscribe but NO ... couldn't do it!!!
Nowhere to "click "on UNSUBSCRIBE . They are way behind the times, thinking we are sheeple.Will never buy this product.

Quality is great and fit is great except if you're short like I am and then they run just a little long.

Have been wearing women’s Jockey Elance for over 20 years. The last two times I’ve ordered the sizing hasn’t been consistent and the quality that was expected is non existent. Very unhappy and now have to find an alternative.

I answered a requested review by jockey on a product I bought ,and they returned my review saying it did not meet the criteria they have set?All I said was the product on Sale was not worth even the sale price and it would be nice to actually sell something from Jockey that was made in the USA.