JoeAudio.co.uk Reviews 

This is the second retro vinyl crate I've bought from Joe Audio, and I love it. It's a decent product, at a good price, and it comes on wheels so you can move the vinyl, which is handy. Delivery was super speedy and it came well packaged. Highly recommend.

Great price and quick delivery of the item.very satisfied

Great price reduction and rapid delivery thanks

Quick dispatch. Easy ordering all at a competitive price. Easy to read reviews too

Ordered Goldring E4 stylus. Received the next day. Good price & prompt delivery. Well packaged. All good.

Easy to order, very fast delivery and great price

They promised 5 day delivery,its now 8 days and they still don't show it as dispatched. There phone number doesn't work there email link is not a link, and they have not ansewered the email I sent. Do not buy from them and do not believe anything on there website.

I tried to buy an item, but there was an error on the website so the purchase button didn't work. I used the help chat, which confirmed the link was broken. I was asked to provide an email address and told they would look into it and get back to me. They didn't. A week later I tried again and the link had been restored. Date is approximate, I can't remember exactly.

I found this stylus to be the best value on line and the delivery was very quick-very pleased with the whole experience!

Customer service problems - Solved in the end.

I ordered a pair of Grado headphones from Joe Audio that I wanted to audition first. I emailed them and got a reply 2/3 days later saying I could buy and try and return within 14 days.

Seemed simple enough, I received the headphones but they had some damage around the ear cups, they still worked, I liked the sound so I contacted them enquiring about an exchange -

This is where the bad customer service started, I initially received no reply to any emails, I tried calling, and had the same experience as the other reviewer below - the lady answering the phone cant help.

I got an email after a week, asking to send photos (which I already had sent) So I sent the photos again.

No response, I called and emailed again. The lady on the phone said it was marked urgent, but still no call back or response.

Updated - After a month and emails from Joe directly to send the faulty pair back, I now have a replacement and they are excellent. Took a long while to resolve, but got there in the end.

Excellent!
Ultra fast delivery and items exactly as described and at an unbeatable price. This was my first time ordering from Joe Audio and I won’t hesitate to buy from again.

Item arrived faulty but was dealt with promptly and replaced with no issues. Will happily buy from again.

Quick delivery good price didn’t have the ones I wanted but upgraded for free would buy again

Excellent service

Excellent quality product and delivery was fast and well received

Excellent customer service, as is typical for this company.

Very quick service. Item packaged well. Competitive price.

This is my third purchase from JoeAudio. I cannot praise highly enough the efficiency of their service with this and the previous two purchases. I frequently purchase hi-fi related goods from long established online retailers and JoeAudio are by far and away the most expeditious. I have no hesitation in recommending this company.