Very easy to order. Very easy to collect. However l have one comment to make. I ordered 1300 euros. 1150 of that was in 50 euro notes! Not everywhere abroad welcomes such large notes. In the past l... Toon meer
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Easy to order and collect in store as relatively small amount. Some confusion about when it was ready as I expected phone call when currency was in store. This was resolved by John Lewis. I am disappo... Toon meer
The partner that helped us was friendly, courteous, respectful & professional &thus meant we had no problems at all. Just wish NewDay, who look after the John Lewis card, were this respectful.
I have used John Lewis Money for foreign currency many times and always receive good service. I required a larger amount than usual recently and pre-ordered and was notified when it was ready.
Bedrijfsgegevens
Geschreven door het bedrijf
Our in-house experts and trusted partners work together to offer you money products for your life and your goals. From the John Lewis Partnership Credit Card to insurance, we can help you think outside the bank. Enjoy travel money at great rates and cover for the things you love most, with home insurance for forever homes and right-now homes, car insurance to get you into gear, and pet insurance packed with benefits to keep those tails wagging. You do you. Let us sort the money stuff.
Contactgegevens
Verenigd Koninkrijk
- johnlewismoney.com
4,5
Uitstekend
18K reviews
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Easy to order on line
Easy to order on line. Was kept informed when ready to collect. Good exchange rate. Very pleasant assistant at shop.
7 juli 2026
Credit card that offers money confidence
Credit card that answers many of my financial questions. Excellent customer care, paying particular attention to ensuring my financial security, placing me as the client at the centre of their service, offering me opportunities to take fraud prevention measures seriously. 0% on purchases for 6 months has given me financial freedom to face rising multi sector costs.
8 juli 2026
It was very easy to order with a good…
It was very easy to order with a good rate and was ready when I went to collect it
11 juli 2026
Very good service
Very good service. Ordered online, easy, and travel money arrived when it said it would. Couldn’t want anything else.
11 juli 2026
Great company and great rates
Great company and great rates. Used JL for a while now and will definitely use again. I do compare the rates but always JL come out on top 💶
11 juli 2026
Larger currency amounts can be pre-ordered.
I have used John Lewis Money for foreign currency many times and always receive good service. I required a larger amount than usual recently and pre-ordered and was notified when it was ready.
3 juli 2026
Very easy to order and even easier to…
Very easy to order and even easier to collect. Very good exchange rate.
11 juli 2026
Ability to order my money in store
Ability to order my money in store, including a currency not shown online (ROM) and could collect next day. Good to be able to get points on my JL card.
11 juli 2026
Excellent Staff at John Lewis Cheadle …
Excellent Staff at John Lewis Cheadle .The exchange rate is poor in store unless you have the £5 JL Reward it’s a better rate on line
11 juli 2026
So quick and easy
So quick and easy. The only problem was I hadn’t planned to go into town, and only had a week to collect the money.
11 juli 2026
Travel money
Easy to order and collect in store as relatively small amount. Some confusion about when it was ready as I expected phone call when currency was in store. This was resolved by John Lewis. I am disappointed that JL is shutting all its in-store currency exchange.
11 juli 2026
Friendly helpful Staff
Friendly helpful Staff. Straightforward easy transaction. Gave us the notes in which denominations would be more suitable to me.
6 juli 2026
Collecting currency from my local…
Collecting currency from my local Waitrose supermarket made it very convenient and also getting the online rate as well from John Lewis.
11 juli 2026
Very easy to order
Very easy to order. Very easy to collect.
However l have one comment to make. I ordered 1300 euros. 1150 of that was in 50 euro notes! Not everywhere abroad welcomes such large notes. In the past l have managed to obtain a supply of smaller notes in store. This is annoying because l get a lower exchange rate but doable to make purchases abroad easier. Imagine my horror when l read this week that you are proposing to do away with instore bureau de change facilities. If you must close your bureau de change may l request that large internet orders of cash contain a larger proportion of small notes. Ideally the facility to request whatever denomination of notes are required.
11 juli 2026
Excellent service.
11 juli 2026
The partner that helped us was…
The partner that helped us was friendly, courteous, respectful & professional &thus meant we had no problems at all.
Just wish NewDay, who look after the John Lewis card, were this respectful.
6 juli 2026
Really easy to order on line and…
Really easy to order on line and received the money the next day
11 juli 2026
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