False advertising in price after stating I can’t afford the extreme increase they offered a lower price. So in meaning they could offer it at the lower initial price. Yet they price gouge. This is... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Application was easy. I was able to communicate easily and with quick response from the support team. All has been without any problems. Just started medication this week. I am happy so far. It's been... Toon meer
My experience and journey just began but has been great so far. Ive already noticed a slight difference and cant wait to see what the next month goes like. The price isn't the best but hopefully in fu... Toon meer
So far the process has been easy & effective. Was able to do zoom call to dr- medicine arrived timely manner & easy instructions. Only thing the price after the first month of the intro price was a li... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door. With plans starting at just $99/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Weight Loss Guarantee
Geschreven door het bedrijf
- We're committed to your goals, together!
- If you follow your Embody program and don’t see meaningful progress in the first 6 months, we’ll make it right with our 100% satisfaction refund policy.
Contactgegevens
1811 Silverside Road, Suite 260, 19180, Wilmington, Verenigde Staten
- 4694593723
- support@mail.withembody.com
- joinem.co
3,2
Gemiddeld
198 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The worst experience ever
The worst experience ever. I wish I had never made the switch.
Initially, my prescription was approved at the dose I specifically requested and it showed as pending shipment. Then, two days later, I received an email stating that the clinician had increased my dose without consulting me or obtaining my approval. The medication was shipped at the higher dose that I never requested.
When I contacted customer service, I was told not to start the medication until the clinician reviewed my case and confirmed the correct dosage. It’s now been over a week, and I still haven’t received any guidance or resolution. I have medication sitting unused, no clear instructions, and no confidence in the care being provided.
The lack of communication, unauthorized dosage change, and delay in resolving the issue have been extremely frustrating and disappointing.
8 juni 2026
Review zonder uitnodiging
Antwoord van Embody
Thank you for sharing this, and we're truly sorry for the experience you've had.
We completely understand why you're frustrated. Having your dosage changed after your original prescription was approved, then being told to wait for clarification while hearing nothing for over a week, is understandably upsetting and not the level of care or communication you should expect from us.
Please know that we've heard your concerns, and your case is important to us. We understand that you're waiting on guidance before starting treatment, and we recognize the urgency of getting this resolved. Our team is actively reviewing your case, and we appreciate your patience while we work to provide the clarity and support you deserve.
Thank you for bringing this to our attention. Your trust is incredibly important to us, and we're committed to making sure you receive the answers and care you need.
Friendly & Easy Process
It’s been an easy process to start. They were great about answering my questions and concerns. They also kept me in the loop on my order and where they are at with the delivery. I’m just starting my journey and am feeling good and confident about how things move forward for me!
12 juni 2026
Antwoord van Embody
We're always here to make the process as easy, seamless and transparent as possible. Thanks!
Antwoord van Embody
Tracy, "Stress Free" is a serious compliment and we really appreciate you!
Promise one price then charge another
I joined Embody because their pricing was $149 a month, every month. I place an order for a refill shipment and was charged $399 this month. I have tried getting support through the patient portal, but suddenly no response. I guess the next thing to do is contact my bank and dispute this charge.
20 juni 2026
Review zonder uitnodiging
Antwoord van Embody
Thank you for bringing this to our attention, and we're sorry for the frustration this has caused.
We completely understand how concerning it would be to expect a $149 refill and then see a charge of $399, especially when you've already tried reaching out through the patient portal and haven't received a response.
Please know that your concerns are important to us, and we want to reassure you that your case is being taken seriously. We understand that unexpected billing issues require timely attention, and our team is actively working through support requests to ensure each one is properly reviewed and resolved.
We truly appreciate your patience and the opportunity to make this right. Your experience matters to us, and we're committed to providing the clarity and support you deserve.
I received my first order apparently…
I received my first order apparently had two accounts they merged them and supposedly successfully canceled the one well I received to things of meds and had only taken out for one then all of a sudden 399 came out of my account no warning nothing as to why this amount would come out when I signed up it was only 149 but something just isn’t right now I’m getting no responses
21 juni 2026
Review zonder uitnodiging
Antwoord van Embody
We're sorry to hear about your experience. We can understand why receiving multiple shipments and then seeing an unexpected charge would be concerning and frustrating.
Billing and account-related issues are something we take seriously, and we never want patients to feel confused about what they're being charged for or why. We appreciate you bringing this to our attention.
Our team is actively reviewing the concerns you've raised regarding the account merge, medication shipments, and billing activity to ensure everything is handled appropriately. We appreciate your patience while we work through this and are committed to getting you taken care of.
Quick and easy
10 juni 2026
It’s going on three weeks
It’s going on three weeks. I still have not received my medicine. I got a text saying that my prescriptions I ordered three things and two of them got filled and one of them they couldn’t feel but they took money out of my account for all three. I’ve emailed the company about how how do I get my money back on the one prescription that’s not not getting filled and I’m still not received nothing and that’s been over a week ago so if you like somebody to take your money and not give you your product and right here is the company to go for
22 juni 2026
Review zonder uitnodiging
Antwoord van Embody
We're sorry to hear about your experience. We understand how frustrating it must be to wait weeks for your medication while also trying to get answers regarding an order and billing concerns.
We can appreciate why you'd be upset if there is confusion surrounding a prescription that could not be filled, the status of your order, and charges on your account. That's not the experience we want for our patients.
Please know that your concerns are being reviewed, and we're committed to making sure any issues related to fulfillment, billing, or prescription status are addressed appropriately. Thank you for bringing this to our attention and for your patience while we work through it.
Antwoord van Embody
We're sorry to hear you've been left waiting without the updates or communication you were expecting.
We understand how frustrating it can be when you're looking for answers and don't feel informed about the status of your care or order. Clear and timely communication is important, and we appreciate you bringing this experience to our attention.
Please know that your concerns are being reviewed, and we're committed to ensuring you receive the information and support you need. Thank you for your patience as we work to get things resolved.
I placed an order 3 weeks ago and have…
I placed an order 3 weeks ago and have received nothing.
I don't know if this is a scam or what?
10 juni 2026
Antwoord van Embody
We're sorry to hear about your experience and completely understand why you'd be concerned after waiting three weeks without receiving your order.
Our team is actively looking into this issue and reviewing your account to determine what's going on. In the meantime, you're also welcome to send a message through the patient portal, where our care team can provide updates and assist with any additional questions.
We appreciate your patience and the opportunity to get this resolved for you.
It was nice working with Sarah and my…
It was nice working with Sarah and my prescription arrived cold and very well packaged.
12 juni 2026
Antwoord van Embody
Thanks Laura! Really appreciate the review and your feedback. Cold shipped and well packed is always great!
Antwoord van Embody
Yay Tonya - 10/10 is amazing and what we like to hear!
Two weeks in I have lost ten pounds
Two weeks in I have lost ten pounds. The product arrived quickly with great directions. And having answers to my questions readily available is great!
21 juni 2026
Review zonder uitnodiging
Antwoord van Embody
Wow! Congrats on that milestone Stephanie. Really impressive.
I was satisfied with the process and…
I was satisfied with the process and the information gathered before a plan was made.
10 juni 2026
Antwoord van Embody
That's great to hear. Starting with a plan is so important and such a crucial part of the experience and journey!
So far the process has been easy &…
So far the process has been easy & effective. Was able to do zoom call to dr- medicine arrived timely manner & easy instructions. Only thing the price after the first month of the intro price was a little shock but customer service was able to help
15 juni 2026
Review zonder uitnodiging
Antwoord van Embody
So glad we were able to help you out Shanna - we really appreciate you and wishing you the best on your journey!
The Dr approved me for 12 mg, but sent 10 mg
The Dr approved me for 12 mg. Then the script was put in for 10 mg. I have no recieved yet, but ive reached out with 8 messages to different support ways and ive got no response. I paid $300 I dont want a dosage that ive been on and is not working when the dr approved me for a higher dosage.
17 juni 2026
Review zonder uitnodiging
Antwoord van Embody
If there is a discrepancy between the dosage you expected and what was prescribed, we understand how important it is to get clarity before your medication ships. We also recognize how frustrating it can be to feel like you're not getting a response after reaching out multiple times.
Our team is reviewing your account and will be reaching out directly to take a closer look at your concerns. We want to make sure your treatment plan is accurate and that any questions regarding your prescription are properly addressed.
Thank you for bringing this to our attention. We appreciate the opportunity to make things right.
Great Experience
Prescription arrived on time and contained everything I needed to get started
6 juni 2026
Review zonder uitnodiging
So far so good
So far, it's been amazing. Great communication. Prompt delivery. Competitive pricing.
20 juni 2026
Review zonder uitnodiging
I had a 6 month supply ordered from Em…
I had a 6 month supply ordered from Em or Embody, shipped by Epiq Scrips. Em based in Delaware, Epiq based in Texas.
Charged my cc $1254.00. Embody says pills coming in TWO Shipments. Why only get 30 days now???? They did not ship all of the pills they said they did. They said they shipped 77 pills. NO THEY DID NOT.
DO NOT LISTEN TO THEM. THEIR DOSAGES ARE INCORRECT (6MG TO START????) AND THEY DO NOT HAVE A NUMBER WHERE YOU CAN EVEN CALL THEM OR THE PHARMACY.
Got a 30 day supply in the mail. Starting dose of 6 mg which I read is inappropriate.
Contacted company 3x, sent pix of bottle, envelope it came in.
Response of Em is that pharmacy said it shipped what provider ordered.
Go pound sand.
Really, so I get 30 day supply of inappropriate dosage for $1254.
I think that is WICKED expensive.
They told me they couldn't do anything.
So their provider and their pharmacy doesn't work for them?
I protested charge on cc but I'm sure it won't be resolved in my favor.
I will cancel this credit card before I pay a dime for this.
I'm retired and rich so I don't need good credit anyway!!!
tldr: didn't get what my credit card was charged.
2 juni 2026
Review zonder uitnodiging
Antwoord van Embody
We're sorry to hear you're frustrated. We take concerns regarding prescriptions, fulfillment, and billing very seriously and would like the opportunity to investigate the claims made in this review.
At this time, we have been unable to locate an account matching the information provided. We previously sent a request for additional information through Trustpilot but have not yet received a response.
We remain willing to review your concerns and investigate the matter thoroughly. If you are a patient, please respond to our Trustpilot request with the information needed to identify your account so we can assist further.
Our team is committed to resolving legitimate patient concerns, and we welcome the opportunity to do so here.
Beginning
As of right now, things are great, price hopefully stays the same like advertised, I will be on my third week. I haven't been on it long but so far so good, my food noise has quieted down. I'll write another review in about 3 months
20 juni 2026
Review zonder uitnodiging
I WAS ROBBED.
I’ve contacted them 3x. They said pharmacy shipped what provider proscribed.
I ordered 6mos of gum.
I got 30 days of pills.
$1254 for 30 day supply. 6mg to start?
Never have I been so robbed. They said no refunds and go away.
There is no GUARANTEE OF ANYTHING. I WAS ROBBED.
13 juni 2026
Review zonder uitnodiging
Antwoord van Embody
Update:
Thank you for responding to our request for additional information. We have thoroughly reviewed the name, email address, and phone number you provided and, unfortunately, have been unable to locate any account, order, communication history, or purchase associated with the information provided.
Based on our review, we believe there may be some confusion with another company. However, if there is additional information that could help us locate your account, we would be happy to continue investigating.
We take all concerns seriously and have made every effort to identify and review the account referenced in this review. At this time, we have been unable to verify that this experience occurred with Embody.
___
We're sorry to hear about your experience and understand why you're upset.
We take concerns regarding prescriptions, fulfillment, and billing very seriously. At this time, we've been unable to locate an account matching the information provided in your review, and some of the details described do not appear to match the services currently offered through our platform.
We have sent a request for additional information through Trustpilot so that we can investigate further. If you are a patient, we would genuinely like the opportunity to review your account, understand what occurred, and address any concerns.
We look forward to hearing from you and working toward a resolution.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.