On a good day they are totally incompetent, if you wish the torment and negativity you would expect from a company with increasing negative equity who extract money at the same time your estate beco... Toon meer
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Lees wat reviewers zeggen
Please please please avoid this company at all costs. I am a landlord/owner of a flat in a block they supposedly ‘manage’ and have never encountered a worse company in terms of communication, service... Toon meer
Our service charge kept going up every year until we said enough is enough. We spoke to a few companies and decided to go with Renzo as they promised to reduce our cost by a large margin. After the in... Toon meer
Only have glowing things to say about Renzo. Our block was switched to being managed by them and things have been fixed so much quicker and more efficiently since that happened. Reporting issues in th... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We provide a turnkey service for clients, handling all the work on site. We give clients the best of real-world and digital service; reporting in-person and delivering real-time updates and transparency to a dedicated app. We use the latest technology to make our work more efficient, and ensure that all relevant historical data is saved for better decision making.
Contactgegevens
Verenigd Koninkrijk
- joinrenzo.com
2,5
Slecht
80 reviews
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
They keep everyone regularly updated
They keep everyone regularly updated, and they take time explaining any other things. 24 hour concierge and security is also excellent. I would recommend.
11 mei 2022
Review zonder uitnodiging
Great app
Great app, very user friendly and easy to communicate with the building management. I recommend this app to be introduced to many properties. The app also notify me with parcel delivery in the building and maintenance works activities.
11 mei 2022
Review zonder uitnodiging
Fantastic service
Professional property management company. Attentive service and dealt with issues raised promptly. Recommended.
8 mei 2022
Review zonder uitnodiging
5-star experience with Renzo
I gave Renzo a try after being contacted by their MD. They know how to keep expenses low - I work in the industry and they managed to find some very good and cost effective contractors. All in all very personable and professional.
7 mei 2022
Review zonder uitnodiging
Really fast and transparent
Really fast and transparent, helped me with a general query on the service charge costs, and they provided a full breakdown the next day
6 mei 2022
Review zonder uitnodiging
Very smooth and useful service
Very smooth and useful service. I will use them again without hesitation!
6 mei 2022
Review zonder uitnodiging
Really helpful with my property sale
Really helpful with my property sale. Sorted out LPE1 form and all solicitor enquiries quickly - particularly happy with how responsive they are, esp in an industry where I've had some pretty bad experiences, Renzo definitely stand out!
1 mei 2022
Review zonder uitnodiging
The Renzo app is superb
The Renzo app is superb, it facilities faster communication between the management and the residents swift, easy and quick response to services. The Island building management team are doing a great job, am sure other residents will be very grateful with their good services too, both the exterior & internal areas are always clean and tidy, the building guy so clean to compare to my previous address. The staff concierge are so friendly and always willing to assist our residents with parcels collection, keys, maintenances. The waste bins well looked after and cleaned. The standard is satisfactory thanks!!!
1 mei 2022
Review zonder uitnodiging
Caring, proactive service
Have felt really looked after. Needed something fixed in the bathroom and they sorted it right away. Which, in my experience, is a rarity.
24 april 2022
Review zonder uitnodiging
Super Efficient Service
Super efficient in dealing with leaks that came from a careless neighbour. Contractors, insurance, etc all dealt with swiftly.
24 april 2022
Review zonder uitnodiging
Really attentive
Really attentive, and much cheaper than previous managers
13 april 2022
Review zonder uitnodiging
Really, really good value
Really, really good value. Service charge is far lower than what my friends pay, and they don't have the same amenities or 24h manned service. Lovely staff as well, and the building manager always responds quickly.
5 april 2022
Review zonder uitnodiging
Really low fees compared to previous…
Really low fees compared to previous managers. Paying far less in management fees than I used to. Previous flat I was in charged almost 50% more for a faceless corporate service. Much better experience in my current flat, and they're fast at responding too
2 april 2022
Review zonder uitnodiging
They’re a company that really cares…
They’re a company that really cares about the condition of the building. Common areas always look pristine, and always fast to sort out breakdowns.
29 maart 2022
Review zonder uitnodiging
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