Jollyes The Pet People Reviews 

103.969
•
TrustScore 4.5 uit 5

4,7

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We got our first puppy, whenever we went in there was a woman named Leah who has and is very helpful when we were confused with things like food. We were a bit worried as some dogs can be funny with... Toon meer

Beoordeeld met 5 van de 5 sterren

Would have given more stars if it was possible. Our daughter's very elderly Bulgarian rescue recently became very ill. We took her to our vet who prescribed three different types of tablets for her bu... Toon meer

Beoordeeld met 3 van de 5 sterren

Used to go to Jolly’s pet shop a lot I’ve noticed how expensive they are really getting especially the bones the treats I was in there yesterday and I couldn’t believe they are literally double the p... Toon meer

Beoordeeld met 5 van de 5 sterren

Great friendly and knowledge service every time, all the staff are lovely. They always ask about my pup and love her to visit offering fuss and treats. Prices are affordable and items well stocked amd... Toon meer

Bedrijfsgegevens

  1. Dierenwinkel
  2. ook in
  3. Dierentrimmer
  4. Dierenverzorgingswinkel

Geschreven door het bedrijf

From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.


Contactgegevens


4,7

Uitstekend

TrustScore 4.5 uit 5

104K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,7

Alle reviews

(103.969)

6.282 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

My first time ordering / purchasing…

My first time ordering / purchasing from your stores in preparation of our new puppy’s arrival and Mel at your warrington store went above and beyond arranging to personally collect an item from another store for me to collect with the rest of my order amazing communication throughout. 5 star service. Thank you !

29 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Wow! Saved my dog!

Wrexham Store…. Amazing lady there… Laura…. She literally saved my dog! Honey is almost 15 years old and had developed an issue with her stomach… hundreds of pounds at the vets, with advice to feed her chicken… Honey was so poorly…. Vets just said.. she’s an old lady! I went into Jollyes to get some probiotics and was served by the amazing Laura! She said to try fish/grain free diet…Lifestage brand…. Within less than a week Honey was back to her young/old self! Laura literally saved my dog!

26 september 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Staff sat outside of store 24th

Staff sat outside of store 24th and also on several occasions before 16.40 must be on break in full unform smoking sat in a what i would say camping chair, not a good look as they have smoking out back.

24 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A huge thankyou to Jaimie the…

A huge thankyou to Jaimie the superviser at Stirling,for assisting with booking my vet appointment today Wednesday 23/9/26, even though he was busy he was happy to help, so I didnt have to come in on Friday as advised by another staff member. I so appreciated his kindness and care, very thoughtful, Jaimie's customer service skills are an asset to the company, and he will go along way in his career. Thank you Jaimie,🙏🌻

23 september 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Don’t Be Fooled Be Careful

Jollyes had been suggested to me by a stranger at a bus stop I had 3 dogs he had 1 So the next week I got the bus and went into the shop. Very impressed with the range very pleased with the prices and the loyalty scheme One of the managers advised on the best flea & worm treatments I bought all the items signed up to the loyalty scheme and went home. Great so far. 5 days after applying the treatment all 3 dogs were scratching The vet prescribed different flea and worm products and a spray to disinfect my whole house. A cost of £31.50 in Jollyes and £85 to remove the fleas from 3 dogs and my home A Costly Mistake!! Especially when too sick to work with a brain tumour. The manufacturer says “these things happen “ I bought in store in good faith and am now left with dogs having fleas a house I am too sick to clean and very much out of money Jollyes simply say “put it in an email someone will be in contact “

13 september 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Best value? Some mistake surely!

Wow! There's a sign outside Jollyes boasting that it is the best value pet store in town. It should not include poultry food in that because if this is good value I would hate to shop at a store that was overpriced.
I was in the area and I urgently needed to pick up a sack of layers' mash for my hens which is typically just over £17.00 for a 20kg sack. At Jollyes add another £3.00 for that. Sorry but that's just a rip off and I won't be back. Mole in nearby Heathfield offers infinitely better value.

19 september 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

RUDE customer service.

The shop itself was good, although for such a large space there certainly wasn’t the variety of products as the majority of stores. The staff were incredibly rude however, to very politely question the pricing of vaccinations on my email vs what I was asked to pay and then the staff member to say “I’ve sorted it now”, but in fact be £20 more and to fetch the manager who rudely said “what’s the problem?!”. Not impressed in the least at the customer service, so won’t be returning and a complaint will be lodged with head office.

16 september 2026
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer