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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The finished product is awesome and they will work with you if you are not 100% satisfied with the results. The subscription costs are more than fair , especially if you craft a lot of songs the way... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I was totally blown away with the finished song. My words and feelings were professionally done and the song made my beautiful child bride weep with happiness. I also received many compliments from f... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

This was such a cool experience. I made my gramps a custom song for his birthday and he couldn’t believe how it had all of his favorite memories and talked about all his family and grandkids. Definite... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I got a one month subscription for 9.99 billed as JoyBox. Cancelled 2 days prior to renewal date. Been receiving a charge of 19.99 from JoyBox Custom Songs for 6 months now. Have been disputing with m... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Cadeauwinkel

Geschreven door het bedrijf

Joybox helps you turn the memories you share with someone into a personalized song gift. Tell us who the song is for, choose a musical style, and share names, meaningful moments, favorite sayings or a message. Joybox uses AI to create lyrics and music from the details you provide. The result is a song you can share with a listen link for a birthday, anniversary, thank-you or just because. Every story is different. Specific memories help give your song its personal direction, and you do not need musical experience to get started. Think of the place you met, a family tradition, a small act of kindness or the words you want someone to hear. You bring the story; Joybox helps you express it through music. You can explore song examples on our website before starting. Current prices, available options and purchase details are shown in the creation and checkout journey. For help with an order, delivery, billing or your song, email contact@joybox.studio. Include the email used to order so our team can locate your purchase. Please keep order details and other personal information out of public reviews. Joybox is operated by S1 Media Ventures LLC. Visit joybox.studio for the current product, pricing and policies. We welcome honest feedback about your experience; it helps us understand what is working and what needs attention.


Contactgegevens

3,8

Goed

TrustScore 4 uit 5

49 reviews

5 sterren
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3 sterren
2 sterren
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3,8

Alle reviews

(49)

48 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

It was easy to do for my part

It was easy to do for my part. I answered the questions with truth and love and AI put it in beautiful words and melody that really touched my heart and soul as evidenced by my tears every time I listen to it.

13 november 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I did not like the flow of the original…

I did not like the flow of the original lyrics or the music that accompanied it.

I edited it he whole song using your version as a reference. I saved it and I have been generating the song for the better part of my day. The lyric sheet is correct however no matter how many times your AI tried to get it to sing my version it still always plays the original that has no flow to it. No matter what your AI has tried to get it to sing the song verbatim with the changes, it always sings the original.

Please help me fix this issue or you guys fix it for me. If it cannot be fixed or there is no way to actually change the lyrics and the genre to what I want I want a full refund as this frustration and not being able to be edited is not what was promised or promoted.

If it cannot be fixed I will try another platform but I expect my full refund quickly. I have wasted so much time trying to get your platform to do what was advertised.

Thank you for your time and hopefully your help in fixing this ridiculous situation.

And the support email address comes back as not valid and it is impossible to find help at all on your website!!!

7 november 2026
Review zonder uitnodiging
Logo Joybox

Antwoord van Joybox

Brian, we're sorry the recording kept playing the original words after you saved your edits, and that you spent so long trying to fix it. We're also sorry you couldn't reach support. Please email contact@joybox.studio with your order number, listen link and the lyric version you intended to use. Our team can check the recording against those lyrics and review your refund request if you prefer that option. Please mention this Trustpilot review so we can connect the details.

Beoordeeld met 5 van de 5 sterren

JoyBox Is Indeed A Joy!

The finished product is awesome and they will work with you if you are not 100% satisfied with the results. The subscription costs are more than fair , especially if you craft a lot of songs the way I do. My only wish is that license rights for commercial use was built in as part of the subscription price, particularly since I craft or guide the majority of the lyrics on my own. The music and the artist are ALWAYS spot on with JoyBox. I recommend JoyBox for both the serious artist as well as the person planning something special for a family event.

3 november 2026
Review zonder uitnodiging
Logo Joybox

Antwoord van Joybox

David, thank you for recommending Joybox to both songwriters and people planning a family surprise. We're glad the music has been a good fit for the songs you create. We appreciate your feedback about commercial licensing; please email contact@joybox.studio if you need clarification about usage rights. If friends are looking for a personal holiday gift, we'd love you to pass along this song-creation link: https://joybox.studio/joybox/onboardvk/1-recipient

Beoordeeld met 2 van de 5 sterren

This was a horrible experience

This was a horrible experience. I hated it. In total, I spent over $100. The first song that I was given, I loved. I simply asked for a karaoke version so I could sing it myself (and one or two tweaks). After a night of back-and-forth emails, I ended up with multiple versions of the song (and sometimes totally different songs, with different lyrics, vibes, genres, and everything). I never did get the karaoke version of the original song that I LOVED. I never even shared it with my bestie because I never got what I wanted. Emails went back-and-forth from July 9 to August 24, with no real resolution. You got me once. You will never have the chance to get me again.

9 juli 2026
Review zonder uitnodiging
Logo Joybox

Antwoord van Joybox

Crystal, we're sorry you never received the karaoke version of the original song you loved, despite the long exchange of emails. Receiving different songs didn't address that request. Please message contact@joybox.studio with your order number and the link to that original recording. We'd like to review that exact song, your backing-track request and the earlier correspondence together so we can explain the available next steps clearly.

Beoordeeld met 5 van de 5 sterren

The timely responses

The timely responses, the understanding of what I wanted, the cordiality when I asked for some changes, and the availability of the song for review before completion was well appreciated. Working with Joybox was indeed a joy, and my husband was well pleased with the product.

8 augustus 2026
Review zonder uitnodiging
Logo Joybox

Antwoord van Joybox

Kylynn, thank you for sharing how the previews, changes and communication helped you create a song your husband enjoyed. We're so pleased the experience felt like a joy. Help spread that feeling this holiday season by sharing Joybox with friends who'd like to make a song for someone special: https://joybox.studio/joybox/onboardvk/1-recipient

Beoordeeld met 5 van de 5 sterren

The song was for my husband's 72nd…

The song was for my husband's 72nd Birthday and that song created a new spark in our marriage bought tears to our eyes. Thank you so very much.

2 november 2026
Review zonder uitnodiging
Logo Joybox

Antwoord van Joybox

Felecia, what a lovely way to celebrate your husband's 72nd birthday! Thank you for telling us how the song brought you both to tears and sparked that connection. If your friends are searching for a heartfelt holiday surprise, you can share the Joybox idea with them here: https://joybox.studio/joybox/onboardvk/1-recipient

Beoordeeld met 5 van de 5 sterren

They wrote my song exactly as I express…

They wrote my song exactly as I express myself about the man that I love and they put it in such a wonderful tune and when I played it for him, he was so taken back by the fact that I had had a song written for him. I can't say enough about Joy box

2 november 2026
Review zonder uitnodiging
Logo Joybox

Antwoord van Joybox

Thank you for sharing his reaction to the song. We're delighted the words and tune helped express what you wanted to say to the man you love. We'd love to help more people share their own feelings this holiday season—feel free to send friends and family this link to create a personal song gift: https://joybox.studio/joybox/onboardvk/1-recipient

Beoordeeld met 5 van de 5 sterren

Nice surprise

Well, it was great but. Instead of choosing a female for the song, I chose a male and then after they sent it to me I asked if they could leave the music the same but change the voice, but it was impossible for joybox to do this, so I found myself paying for another version of the song which was ok but the music was not as nice. I gave it to my husband who was very happy. I wish I did not have to pay for the 2nd version but I did. Thank you.

23 oktober 2026
Review zonder uitnodiging
Logo Joybox

Antwoord van Joybox

Florence, we're glad your husband was happy with his surprise. We're sorry the voice change didn't preserve the music you preferred and that the second version brought an extra cost. Please email contact@joybox.studio so we can review that request and charge with you. For friends who ask about making their own song gifts for the holidays, this is the link you can share: https://joybox.studio/joybox/onboardvk/1-recipient

Beoordeeld met 2 van de 5 sterren

* AI was terribly confused

* AI was terribly confused
* Many of my key points were not mentioned
* Many times I requested a slow love song, sung by a woman
* They got the lyrics almost ok, but it was sung by a man.

COULD THEY DO BETTER? HELL YA
* Tell them they are using AI
* If I would've had this information I could've made many more songs and shared the excellent advertisement and song to many.
* Explain how to use it
* Singer sung by: Male or Female
* Type of music: slow love song, etc. etc.

13 oktober 2026
Review zonder uitnodiging
Logo Joybox

Antwoord van Joybox

Lorraine, we're sorry your key details were missed and you received a male vocal when you had asked for a slow love song sung by a woman. Joybox uses AI to create songs, and that should be clear before ordering. Please email contact@joybox.studio with your song link and the details you wanted included. We can review the requested voice, musical style and lyrics together and help you work through the available correction options.

Beoordeeld met 5 van de 5 sterren

Abby’s song

I wanted something special for my grandaughter, Abby’s 20th. Joybox wrote her the most beautiful song! We were all crying watching her listen to it. I will use again for my anniversary of 46 years in february. Thank you!
The Starkeys

12 oktober 2026
Review zonder uitnodiging
Logo Joybox

Antwoord van Joybox

Thank you, Nana and the Starkey family! Hearing about Abby listening to her 20th-birthday song with everyone is lovely, and we appreciate you thinking of Joybox for your February anniversary too. If friends need an idea for a meaningful holiday present, please spread the joy and share this with them: https://joybox.studio/joybox/onboardvk/1-recipient

Beoordeeld met 4 van de 5 sterren

Memories

The first time the song was nice and the words were put together nice as well. I decided to try it with a different, more upbeat rhythm and it came out even better. I look forward to using this again.

19 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I’m very ill and I wanted my grown…

I’m very ill and before I pass, I want my grown granddaughter to remember some of the things we did that were absolutely awesome. I would recommend Joybox in a heartbeat. I actually had already done a song with another company and paid a lot more money. The other company’s song was nice, but it didn’t capture the “love“ in it. This song is perfect!!

1 oktober 2026
Review zonder uitnodiging
Logo Joybox

Antwoord van Joybox

Judy, thank you for trusting Joybox with such precious memories for your granddaughter. We're honored that the song captured the love you wanted her to hear. If you'd like to pass the idea along to friends or family creating a keepsake gift this holiday season, you're welcome to share this link: https://joybox.studio/joybox/onboardvk/1-recipient

Beoordeeld met 5 van de 5 sterren

3 Songs for Mark

I loved the 3 songs I had made for Mark and he loved every unique song sent to him! I played them through a Bluetooth speaker and it was Magical!! He thought that was sooo cool, he wanted to download one song as a ringtone!
Thank you!

30 september 2026
Review zonder uitnodiging
Logo Joybox

Antwoord van Joybox

Cheryl, three songs for Mark and a magical listen through the speaker—thank you for letting us know how much you both enjoyed them! It's wonderful that he even wanted one as a ringtone. If friends would enjoy giving someone their own song for the holidays, point them here and help share the joy: https://joybox.studio/joybox/onboardvk/1-recipient

Beoordeeld met 5 van de 5 sterren

It is not easy to write my thoughts …

It is not easy to write my thoughts and look for a trusting company to express my feelings with the strenght of my soul. Joybox is the one that offered me that possibility, I tried it and I just loved it. It was what I was looking for with an extraordinary customer service. Joybox has the ability to convey my written sentiments—through voice and music—straight to the recipient’s heart. The way they adapt text and turn it into a song, with vocals that truly touch the soul, is incredibly wonderful. Thank you, Joybox, for giving me the opportunity to be heard and remembered in the most beautiful way possible—through these songs that touch the soul and heart every single time they are heard. ❤️

27 oktober 2026
Review zonder uitnodiging
Logo Joybox

Antwoord van Joybox

Silvia, thank you for such a thoughtful description of what it meant to turn your feelings into music. We're grateful you trusted Joybox to help your words be heard and remembered. If someone you know wants a holiday gift that expresses something personal, we'd appreciate you sharing this starting point with them: https://joybox.studio/joybox/onboardvk/1-recipient

Beoordeeld met 4 van de 5 sterren

I loved the song

I loved the song it made but I wish it would let you change sibling to sister to make it not so general. But they do a wonderful job

15 oktober 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Very disappointed

Very disappointed. I ordered and paid for a song and when I got it I asked for a female vocalist. I never got my updated song.

16 oktober 2026
Review zonder uitnodiging
Logo Joybox

Antwoord van Joybox

Tioyon, we're sorry you didn't receive the updated song with the female vocalist you requested. Please send your order confirmation or original song link to contact@joybox.studio and mention the missing female-vocal revision. That will help our team trace the revision and its delivery, then work with you on getting the correct version. You shouldn't have to keep guessing where your update is.

Beoordeeld met 5 van de 5 sterren

Thank you so much

Thank you so much

25 oktober 2026
Logo Joybox

Antwoord van Joybox

You're very welcome, Micheal! Thank you for taking a moment to leave Joybox a review. If you'd like to spread a little joy this holiday season, let your friends know they can create a song gift for someone they love here: https://joybox.studio/joybox/onboardvk/1-recipient

Beoordeeld met 3 van de 5 sterren

The song was good

The song was good. However it's totally not right to not be able to continue to listen to something purchased with my money just because I had to cancel subscription. I paid to have it printed etc. Its disappeared as if it never was created. And thats wrong. To take someone's gift away after money bought and paid for several songs actually. And at a drop of a hat because someone could not afford to keep paying a monthly subscription their song is deleted like it never was created. Thats just wrong! July 1, 2026 was the first, July 10 and August 1

1 juli 2026
Review zonder uitnodiging
Logo Joybox

Antwoord van Joybox

We're sorry the songs you paid for appeared to disappear after you cancelled your subscription. We understand why losing access to those gifts is upsetting. Please contact contact@joybox.studio with your original order confirmations or song links and the email used for the purchases. Our team can check the paid-song records and access separately from your subscription status, and help investigate what happened.

Beoordeeld met 5 van de 5 sterren

I absolutely love the song for my…

I absolutely love the song for my daughter, it came out amazingly well.

29 oktober 2026
Review zonder uitnodiging
Logo Joybox

Antwoord van Joybox

Grace, we're so pleased you loved the song for your daughter. Thank you for sharing that it came out so well! A personal song can be a lovely holiday gift idea to pass along—if friends ask about yours, you can send them this link to make their own: https://joybox.studio/joybox/onboardvk/1-recipient

Beoordeeld met 5 van de 5 sterren

This was Absolutely Amazing.

Joy Box is Absolutely Amazing!
My Beautiful Wife passed away almost 18 years ago at a very young age. I have 3 Children that are all grown now. The youngest was 12 yrs old when she passed. I saw this site online and decided to try it out. I told them what I was looking for and the details of everything and the names of my 3 children. Joy Box put together a beautiful song, this song my Children will cherish forever. I am a grown man, and I cry every time I hear it. The staff at Joy box are so nice and so helpful. and the turnaround time and how quick this song was made is so Amazing!
Thank you again!

16 oktober 2026
Review zonder uitnodiging
Logo Joybox

Antwoord van Joybox

Lonnie, thank you for trusting us with a song honoring your wife and the memories you share with your children. We're grateful it became something meaningful for your family to keep. If you know someone who would value a personal song or remembrance gift this holiday season, you're welcome to share Joybox with them: https://joybox.studio/joybox/onboardvk/1-recipient

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