The finished product is awesome and they will work with you if you are not 100% satisfied with the results. The subscription costs are more than fair , especially if you craft a lot of songs the way... Toon meer
Bedrijf heeft geantwoord
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I was totally blown away with the finished song. My words and feelings were professionally done and the song made my beautiful child bride weep with happiness. I also received many compliments from f... Toon meer
Bedrijf heeft geantwoord
This was such a cool experience. I made my gramps a custom song for his birthday and he couldn’t believe how it had all of his favorite memories and talked about all his family and grandkids. Definite... Toon meer
Bedrijf heeft geantwoord
I got a one month subscription for 9.99 billed as JoyBox. Cancelled 2 days prior to renewal date. Been receiving a charge of 19.99 from JoyBox Custom Songs for 6 months now. Have been disputing with m... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Joybox helps you turn the memories you share with someone into a personalized song gift. Tell us who the song is for, choose a musical style, and share names, meaningful moments, favorite sayings or a message. Joybox uses AI to create lyrics and music from the details you provide. The result is a song you can share with a listen link for a birthday, anniversary, thank-you or just because. Every story is different. Specific memories help give your song its personal direction, and you do not need musical experience to get started. Think of the place you met, a family tradition, a small act of kindness or the words you want someone to hear. You bring the story; Joybox helps you express it through music. You can explore song examples on our website before starting. Current prices, available options and purchase details are shown in the creation and checkout journey. For help with an order, delivery, billing or your song, email contact@joybox.studio. Include the email used to order so our team can locate your purchase. Please keep order details and other personal information out of public reviews. Joybox is operated by S1 Media Ventures LLC. Visit joybox.studio for the current product, pricing and policies. We welcome honest feedback about your experience; it helps us understand what is working and what needs attention.
Contactgegevens
4235 Redwood Ave, 90066, Marina Del Rey, Verenigde Staten
- contact@joybox.studio
- joybox.studio
3,8
Goed
49 reviews
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Bad experience
Bad experience. They charged me twice for the same thing. I sent emails several times. They didn't reply. I didn't even get the song. Said unable to deliver. Find another company if you want a song.
20 oktober 2026
Review zonder uitnodiging
Antwoord van Joybox
Kevin, we're sorry to hear about the two charges you reported, the missing song and the difficulty getting a response. Please email contact@joybox.studio with your order confirmation and mention both the billing concern and the delivery failure. We can review the charges and locate the paid recording together, including any refund request, so you receive a clear answer about both issues.
Poor communication and resolving of an…
Poor communication and resolving of an issue on their end.
26 oktober 2026
Review zonder uitnodiging
Antwoord van Joybox
Christoper, we're sorry the communication left you without a clear resolution to the issue you reported. Please message contact@joybox.studio with your order number or song link and what remains unresolved, and mention this Trustpilot review. We'd like to review the earlier correspondence and help you get a specific next step rather than have you repeat the same explanation.
The artist that help me write my wife a…
The artist that help me write my wife a song did truly amazing I gave them a lil background and they brought my song to life this platform is truly amazing and much appreciated my wife cried tears of joy that she haven’t felt in a long time so thank you. God Bless you.
29 oktober 2026
Review zonder uitnodiging
Antwoord van Joybox
Deonna, thank you for telling us how your wife's song brought those tears of joy. We're glad the background you shared helped turn your feelings into a gift for her. We'd love to help your friends create their own holiday song surprises too—please pass along this link if the idea speaks to them: https://joybox.studio/joybox/onboardvk/1-recipient
My name's Mindy
My name's Mindy, and I used to be a professional vocalist. I have seen these different apps that make songs for people. While I've only tried one, that was Joybox because I ran across it on Facebook. After seeing it a few times, I decided, "What the heck? Let's see how complicated this is," and it was so extremely easy.
All I had to do was pick out a subject or a person, and then their name if I wanted it in the song or not, and talk a little bit about the experience and what I might want the song to say here or there. Boy, they just filled in the rest. It was beautiful.
I wrote:
1. A song to a soulmate that I lost almost 50 years ago. I'm 66 years old, and I had him write a song about him. It was beautiful.
2. A song to my son Randy.
3. A song to my sister Pamela.
They all came out so incredibly beautiful. I cry every time I hear any one of them.
27 oktober 2026
Review zonder uitnodiging
Antwoord van Joybox
Mindy, your perspective as a vocalist means a lot. Thank you for trusting Joybox with memories of your soulmate and songs for your son and sister; we're glad each one felt so personal. If friends want to turn their own memories into a holiday keepsake, we'd appreciate you sharing this link with them: https://joybox.studio/joybox/onboardvk/1-recipient
Best experience is with JoyBox
Joybox has been so good to always get back tome if ever there was an issue, which was only twice. the product is absolutely amazing.
29 oktober 2026
Review zonder uitnodiging
Antwoord van Joybox
Thank you for highlighting both the songs and the help you received when you needed it. We're glad Joybox has been a good experience for you. If you'd like to introduce friends to a different kind of holiday gift, share this link so they can make a song for someone special: https://joybox.studio/joybox/onboardvk/1-recipient
I really enjoyed the song that was…making the heart happy
I really enjoyed the song that was generated for me. It touched my heart. It felt like I was really being heard and the things I did not say was added on and it was fitting and just great. I enjoyed every bit of it. And if I want to do it over, I had the opportunity to do it over. I would recommend it. It’s just wonderful 💜
29 oktober 2026
Review zonder uitnodiging
I was totally blown away with this song.
I was totally blown away with the finished song. My words and feelings were professionally done and the song made my beautiful child bride weep with happiness. I also received many compliments from family and friends mm Truly the best gift I could come up with.
I highly recommend this excellent experience. Thank you Joy box. Well done.
9 september 2026
Review zonder uitnodiging
Antwoord van Joybox
Gusto, thank you for describing your wife's reaction and the lovely feedback from family and friends. We're delighted the finished song carried the feelings you wanted to share. If anyone who heard it wants to give a personal song this holiday season, here's a link you can pass along: https://joybox.studio/joybox/onboardvk/1-recipient
I didn’t get the final recording
I didn’t get the final recording
29 oktober 2026
Review zonder uitnodiging
Antwoord van Joybox
Ruben, we're sorry to hear you didn't receive the final recording. Please email contact@joybox.studio with your order confirmation or the song link you were given. Our team can trace the completed recording, check its delivery and investigate any access problem so we can help you reach the song you purchased.
Anniversary Song
Joybox did such a great job.im going to use them for every Birthday, Holiday for all my love ones. Not to mention the song I made for my Husband on our anniversary .every one in the family walk around hummin the song asking who’s the artist and I smile .I direct them straight to Joybox❤️❤️
6 juli 2026
Review zonder uitnodiging
Antwoord van Joybox
Janayer, an anniversary song with the whole family humming along sounds wonderful! Thank you for already telling people about Joybox and for thinking of us for future celebrations. To help spread that joy over the holidays, here's a direct link you can share with friends who'd like to create their own song gifts: https://joybox.studio/joybox/onboardvk/1-recipient
Thing that made this so great was
Thing that made this so great was, you, folks, were willing to work with me, help me pull up my songs again. You help me put them in a organized file where I can see Em. And just pick Em, you just really did a good job for me. And the songs I thought were excellent. So I really appreciate you, thank you.
First thing though, I, notice on this what's, with the porsche wheelsThing that made this so great was, you, folks, were willing to work with me, help me pull up my songs again. You help me put them in a organized file where I can see Em. And just pick Em, you just really did a good job for me. And the songs I thought were excellent. So I really appreciate you, thank you.
First thing though, I, notice on this what's, with the porsche wheels it's
27 oktober 2026
Review zonder uitnodiging
Antwoord van Joybox
Tony, thank you for letting us know the help finding and organizing your songs made a difference. We're happy you enjoyed the songs themselves too. If friends are looking for a personal holiday gift, you can show them where to create one and help share the joy: https://joybox.studio/joybox/onboardvk/1-recipient
Horrible experience
I send the photos that needed to be included twice and I paid for skip the lane and fast service together with the Memory package, and did not received as of now and it’s been almost 16 hours ago. It supposed to be done completely, in less than 4 hours.
I also couldn’t download and install it on my FB the songs. The animated version is horrible, I didn’t like it. I asked for a different version and they said they would not do it. I’m very disappointed with the customer service and their false advertising.
29 oktober 2026
Review zonder uitnodiging
Antwoord van Joybox
Hi Marinela, I’m sorry you’re still waiting for your Memory package and that the animation, Facebook sharing and support have been disappointing. Please email contact@joybox.studio from the email used for your order so we can check the missing photo/video items, delivery timing and download issues with you, and help put this right.
Beautiful music
Very easy to set up, beautiful music, used at a Celebration of Life for my husband and loved by family & friends.
25 oktober 2026
Antwoord van Joybox
Thank you for letting Joybox be part of your husband's Celebration of Life. We're touched to hear the music was meaningful to your family and friends. If someone close to you would appreciate creating a song to honor a loved one this holiday season, you can gently pass along this link: https://joybox.studio/joybox/onboardvk/1-recipient
Just like you see in the advertisement
Just like you see in the advertisement, the moment they hear key words like their name, or a specific time, or event that took place they freeze, then they look over at you, and they instantly tear up.Ive been using Joybox now for everything since my first song last month. It's great for rekindling relationships, birthday/Christmas presents, or just to relate a message across. JOYBOX is quick, it's AMAZING, so easy to use, and their customer service is the best. If anything is wrong with your song or your just not happy with the genre you picked, JOYBOX will give you a free redo, you can't beat that, especially because it arrives just as fast as the original. JOYBOX is the real deal! Why we waste your money anywhere else? Joybox delivers quick, the Song does exactly what you think it will. everyone loves it, they fix it if you don't like the slightest thing wrong with it, and sometimes they even send you another version of your song. FREE
21 augustus 2026
Review zonder uitnodiging
Antwoord van Joybox
Thank you for coming back to Joybox for birthdays, Christmas presents and messages that matter. We appreciate you sharing those moments when people recognize their own memories in a song. If friends want to create that kind of holiday surprise, please help spread the joy by sending them this link: https://joybox.studio/joybox/onboardvk/1-recipient
Dissatisfied Customer
I ordered my song about my deceased mom in the Gospel genre, and it gave a a Country song. I went back and did my free Retake and changed it to a Latin genre and changed names in the song. It gave me the exact same song and genre from the first one. Nothing was changed.
18 oktober 2026
Review zonder uitnodiging
Antwoord van Joybox
Hi Rebecca, I’m sorry the song for your mom and the retake didn’t reflect the genres and name changes you requested. Please email contact@joybox.studio with the email used for your order so we can compare the original and retake, check the requested changes and help resolve this.
She was excited
I was very surprised and happy with the result for the song. She was very excited.
17 oktober 2026
Review zonder uitnodiging
Antwoord van Joybox
Kevin, it's great to hear the song surprised you and made her so excited! Thank you for sharing that reaction with us. If your friends would enjoy giving a song to someone special for the holidays, you can introduce them to Joybox with this link: https://joybox.studio/joybox/onboardvk/1-recipient
Not quite what I expected
Although it was an affordable option to create a song for my loved one, they weren’t quite on point witj the different genres of music. I was not happy with the multiple requests to remake my song. I felt that I was definitely dealing with a computerized representative because no matter how much I asked them to change the song, it was totally different and far from what I asked for. The majority of my own lyrics were not used and the ones that were used didn’t make sense with the lyrics that they chose. My request for slow R&B and gospel sounded more like the blues. I asked for a slow meaningful song and each change request came back with a faster and faster, upbeat, too. Overall, I was not happy. I requested to cancel the subscription.
20 oktober 2026
Review zonder uitnodiging
Antwoord van Joybox
Hi T Blakk, I’m sorry the remakes kept moving away from the slow R&B and gospel sound you asked for, and didn’t capture your own lyrics as intended. Please message contact@joybox.studio from your purchase email so we can review the versions, your requested changes and your cancellation request, and help get the outstanding issues resolved.
The songs 🎵 I had done..
The songs 🎵 I had done... Were Absolutely Beautiful and so deeply touching 💙..
28 oktober 2026
Review zonder uitnodiging
Antwoord van Joybox
Sonja, thank you for telling us your songs were beautiful and deeply touching. We're so glad the music meant something to you. To share a little of that joy this holiday season, feel free to pass this link to friends who would like to make a personal song gift: https://joybox.studio/joybox/onboardvk/1-recipient
i have no song where is it?
28 oktober 2026
Review zonder uitnodiging
Antwoord van Joybox
Hi Wendy, I’m sorry you haven’t been able to find your song. Please send the email used for your order to contact@joybox.studio so we can check its status and help you get access to it.
I absolutely love my song made for my…
I absolutely love my song made for my mom it’s beautiful and I’ll always cherish it
22 oktober 2026
Review zonder uitnodiging
Antwoord van Joybox
Kathy, we're glad the song for your mom is something you'll cherish. Thank you for letting Joybox help create that gift. If friends are looking for a thoughtful way to celebrate someone they love this holiday season, we'd appreciate you sharing this link with them: https://joybox.studio/joybox/onboardvk/1-recipient
I highly recommend!
I was hesitant at first but joy box made me a believer! They were not going to stop until I was 100% completely satisfied with my order. I would highly recommend joybox.
28 oktober 2026
Review zonder uitnodiging
Antwoord van Joybox
Rhonda, thank you for giving Joybox a chance despite your initial hesitation. We're pleased the experience won you over and you felt supported in getting a result you loved. If friends are wondering what to give for the holidays, help spread the joy and send them here to create a song: https://joybox.studio/joybox/onboardvk/1-recipient
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