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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The finished product is awesome and they will work with you if you are not 100% satisfied with the results. The subscription costs are more than fair , especially if you craft a lot of songs the way... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I was totally blown away with the finished song. My words and feelings were professionally done and the song made my beautiful child bride weep with happiness. I also received many compliments from f... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

This was such a cool experience. I made my gramps a custom song for his birthday and he couldn’t believe how it had all of his favorite memories and talked about all his family and grandkids. Definite... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I got a one month subscription for 9.99 billed as JoyBox. Cancelled 2 days prior to renewal date. Been receiving a charge of 19.99 from JoyBox Custom Songs for 6 months now. Have been disputing with m... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Cadeauwinkel

Geschreven door het bedrijf

Joybox helps you turn the memories you share with someone into a personalized song gift. Tell us who the song is for, choose a musical style, and share names, meaningful moments, favorite sayings or a message. Joybox uses AI to create lyrics and music from the details you provide. The result is a song you can share with a listen link for a birthday, anniversary, thank-you or just because. Every story is different. Specific memories help give your song its personal direction, and you do not need musical experience to get started. Think of the place you met, a family tradition, a small act of kindness or the words you want someone to hear. You bring the story; Joybox helps you express it through music. You can explore song examples on our website before starting. Current prices, available options and purchase details are shown in the creation and checkout journey. For help with an order, delivery, billing or your song, email contact@joybox.studio. Include the email used to order so our team can locate your purchase. Please keep order details and other personal information out of public reviews. Joybox is operated by S1 Media Ventures LLC. Visit joybox.studio for the current product, pricing and policies. We welcome honest feedback about your experience; it helps us understand what is working and what needs attention.


Contactgegevens

3,8

Goed

TrustScore 4 uit 5

49 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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3,8

Alle reviews

(49)

48 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Not good

Can’t even use it to post the pictures. Customer service is horrible. Should tell people that it can’t be downloaded to phone save

24 oktober 2026
Logo Joybox

Antwoord van Joybox

Hi Trina, I’m sorry the phone saving, photo sharing and support experience have been frustrating. Please email contact@joybox.studio with the email used for your order and the type of phone you’re using. We’ll look into the download and sharing issues and help get them sorted.

Beoordeeld met 5 van de 5 sterren

The song we made for my wife Nancy was…

The song we made for my wife Nancy was perfect,,fits her to a T,,we both really love it.I surprised her with it and her face and eyes lit right up,we have been together since 1974,,she said it sounds like my voice singing it,,thanks joybox you for making us proud 👏

27 oktober 2026
Review zonder uitnodiging
Logo Joybox

Antwoord van Joybox

Benny, thank you for sharing how Nancy reacted! It's lovely to hear the song felt so personal after all your years together. Please message contact@joybox.studio if you ever need a hand with your song. If friends are looking for a heartfelt holiday gift, we'd love you to share the Joybox idea and this link with them: https://joybox.studio/joybox/onboardvk/1-recipient

Beoordeeld met 1 van de 5 sterren

I got a one month subscription 9.99…

I got a one month subscription for 9.99 billed as JoyBox. Cancelled 2 days prior to renewal date. Been receiving a charge of 19.99 from JoyBox Custom Songs for 6 months now. Have been disputing with my credit card and JoyBox for 6 months. JoyBox has no record of my subscription. Credit card has been doing a temporary credit. This is not worth the hassle for one single song. I consider them fraudulent because they are now billing under a different name and taking up my time to continue to dispute.

19 mei 2026
Review zonder uitnodiging
Logo Joybox

Antwoord van Joybox

Hi Lisa, I’m sorry for the ongoing frustration with the charges you’ve described and the difficulty getting this resolved. Please email contact@joybox.studio with the email used for your subscription so we can review the cancellation and billing history and help resolve any outstanding issues.

Beoordeeld met 5 van de 5 sterren

Memorial song

It was really simple and easy.

22 oktober 2026
Logo Joybox

Antwoord van Joybox

Thank you, Michael. We're glad creating your memorial song felt simple and easy. If there's anything you need help with, please email contact@joybox.studio. If a friend or family member would value making a song of their own to remember someone this holiday season, you're welcome to share this link: https://joybox.studio/joybox/onboardvk/1-recipient

Beoordeeld met 5 van de 5 sterren

I loved the song

I loved the song, it was almost everything I wanted to say very well written.

22 oktober 2026
Logo Joybox

Antwoord van Joybox

Thank you, Jennifer! We're pleased the song captured so much of what you wanted to say. For any questions or changes you still need, please message contact@joybox.studio so we can help. If friends would like to put their own feelings into a holiday song gift, you can share Joybox with them here: https://joybox.studio/joybox/onboardvk/1-recipient

Beoordeeld met 1 van de 5 sterren

Frustrating …

I put all my information in for my song and it gave me a preview so I listened it was amazing so I purchased so I could listen to the full song and when I was sent joybox the song was completely different with none of my words I used then using the site to find the privy preview just went round I circles with I’m assuming was AI no human ever contacted me very frustrating and not right

21 oktober 2026
Review zonder uitnodiging
Logo Joybox

Antwoord van Joybox

Hi Joe, I’m sorry the song you received didn’t match the preview you loved and that getting help has been frustrating. Please email contact@joybox.studio with the email used for your order so we can look into the preview and delivered song and take care of the issue.

Beoordeeld met 5 van de 5 sterren

Really cool experience

This was such a cool experience. I made my gramps a custom song for his birthday and he couldn’t believe how it had all of his favorite memories and talked about all his family and grandkids. Definitely was a Kodak moment when everyone all listened to it together! We even had a custom music video made! I’ve never seen anything like this anywhere.

22 oktober 2026
Review zonder uitnodiging
Logo Joybox

Antwoord van Joybox

Bryant, that sounds like a wonderful birthday moment with your gramps and family. Thank you for letting Joybox be part of it, and for trying the music video too! If anything needs attention, reach us at contact@joybox.studio. We'd love to help your friends make their own holiday memories—please share this link with anyone who'd enjoy creating a song gift: https://joybox.studio/joybox/onboardvk/1-recipient

Beoordeeld met 5 van de 5 sterren

My wife loved her song!

The song Joybox created for my wife was excellent. I made it for her birthday, and she had tears of joy. We also made one for our cat which was hilarious

14 oktober 2026
Review zonder uitnodiging
Logo Joybox

Antwoord van Joybox

Michael, what a lovely birthday surprise for your wife—and the cat's song sounds like quite a change of pace! Thank you for sharing both moments with us. If friends would like to make someone smile or shed a happy tear this holiday season, help spread the joy by passing along this song-gift link: https://joybox.studio/joybox/onboardvk/1-recipient

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