JoytoyFigure Reviews 

67
TrustScore 4 uit 5

4,1

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Esperienza più che positiva, ho acquistato dall'Italia in preordine la 40k ultramarine squad secret level, arrivata nei tempi previsti e in seguito ad un particolare accessorio mancante in una miniat... Toon meer

Beoordeeld met 5 van de 5 sterren

Zamówiłem figurkę Prymarchy Guillimana z tej stronki po super cenie i muszę przyznać że wszystko spoko a nawet lepiej. Wykonanie pierwsza klasa. Przez mój błąd pierwsze zamówienie musieli anulować bo... Toon meer

Beoordeeld met 1 van de 5 sterren

Produits défectueux,casque space marine 2 titus fabriqué par joytoy pour wharammer livré par print clever société anglaise. Aucun recours sur les pré-commandes. Et games workshop ne propose aucune s... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have been a fan of Warhammer 40K from the very beginning. I am particularly fond of the action figure series from JoyToy. From the beginning, the figures were amazingly well made and really exude th... Toon meer

Bedrijfsgegevens

  1. Speelgoedwinkel

Geschreven door het bedrijf

Distribution of JoyToy Brands. JoyToy is a brand of action figure and mecha, shipping globally


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

67 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,1

Alle reviews

(67)

7 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great product

Great product, love it. Fast delivery in Canada. These are expensive but worth it. I'm a customizer of the Devil's Chronicles on Facebook. If you know who I am, then watch what I do to these.

13 januari 2023
Beoordeeld met 5 van de 5 sterren

Joy Toy!!!

Joy Toy!!!! What a joy. Buying direct is the way to go for me. So, many problems with Sellers (not all) of Joy Toy Products. Don't even talk about the "fake" Joy toys out there. Very, very happy with my WH40K figures. The quality in the paint and painting of each figure was amazing. If there is a problem. You know "Joy Toy" will address your issues. Just one of the perks when buying direct from the source. Price is a bit higher. However, you can get Free Shipping (on $200) and They will do coupons. When I weigh it all up. Buying from "Joy Toy" direct is for me. Makes me Happy as a Ultramarine ;^)

6 januari 2023
Beoordeeld met 1 van de 5 sterren

Stop hassling I do not have received…

Stop hassling I do not have received anything yet!

30 november 2022
Logo JoytoyFigure

Antwoord van JoytoyFigure

Dear Luc Pez,

We are so sorry for the inconvenience you met and also sorry for the late response. We have tried to work with TrustPilot with this issue but we did not have the solution for it. As a store, we usually want to bring the best experiement to our customers but unluckily, it become bad when we use Trustpilot service. We did not know that they had hassling you so much to ask for reviewing because all the email was automatically sent based on their official invitation methods. Once again, we are so sorry bringing this terrible experiment to you.
From this time, to protect customers from unwanted and harrassing email, we had stopped using Trustpilot service.
Hope you could understand and give us a chance to serve you again in the future

Beoordeeld met 5 van de 5 sterren

Awesome company that make awesome…

Awesome company that make awesome collectable figures/models, paint details on the figurines are really cool, and the articulation in the movement of the figures are brilliant, you can get some cool action poses for display, i highly recommend this company.

29 oktober 2022
Beoordeeld met 5 van de 5 sterren

I was surprise with their pre sell.

My friend refer this website for me. I am Joytoy Collector and i try to buy a preorder item.

It so surprise that my order come so quickly, faster alot than bigbadtoystore. Wowwww. Niceeee

16 oktober 2022
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Great communication

Great communication
They answered my queries really fast when I had questions regarding my order

22 september 2022
Beoordeeld met 4 van de 5 sterren

Amazing figure

Amazing figure, shipping was never really updated so we weren't sure when it would arrive but it arrived perfectly safely!

17 september 2022
Beoordeeld met 1 van de 5 sterren

Terrible

Terrible! Asked for cancel and request was ignored finally told figures had shipped and even now days later my order shows to be processing. Ordered Sept 1 they finally responded Sept 9 told no cancellation on Sept 13. Terrible! Nothing you’ve said change’s anything. There was no number to call no email address that I could see to email you. The only way to contact you was to fill out the contact us form on your site which I filled out many times several days each time getting a successfully sent message but never getting a response until 8 days after I placed the order many days after after asked for my order to be canceled. Unfortunately I did take photos of the my form or the submitted successfully response because I didn’t know that it would be necessary. I don’t know why you ask me for emails proving that I sent the form. Your system only acknowledges that it was successfully sent on your site it does send a confirmation to my email that it was sent if it did I wouldn’t have have this problem. Maybe in the future you will change your system to send confirmations to the email of people who contact you so that no one else has this problem in the future. Only when you finally sent me an email on Sept 9 that I finally received did I get an email address I could respond to and actually get responses from you. No matter how many times you say it nothing changes the fact that I contacted you many times before you say you shipped my order let one that outrageous statement that I didn’t contact you until Sept 9. It’s rigged there’s no way for me to prove it it’s your system that doesn’t send email confirmations like other retailers I have to rely on you to tell the truth about your system and that obviously isn’t the case,

1 september 2022
Logo JoytoyFigure

Antwoord van JoytoyFigure

Dear Reginald Harden,
We are sorry for the bad experiment you met.
Your order was made on Sept 1st, and it was shipped on Sept 5th. We also sent you an email with tracking number and tracking link at this time. As we have checked and have sent you all evidences from our mail systems and our log files, there is no request from you before the time the item was shipped. Moreover, you also cannot provide any evidence to prove that you have request a cancellation before that time, so as our store policy, the order can not be cancelled.

JoyToy Figure Store has served a lot of customers all over the world, we always try our best to help customers to have the best experiments with their orders. However, it all needs to be based on factual evidence and in line with our policy.
We cannot cancel your order if you just said that you had requested it before the item was shipped while you could not provide any emails, any screenshots to prove, and we also did not find any request from you in our mail systems.
We hope that you will understand and will not feel bad with us :)

Beoordeeld met 5 van de 5 sterren

Amazing overall experience.

Amazing customer service and detailed shipping. My order was a little damaged when it finally came through, I messaged the company and they were quick and responsive as well as helpful. They have sent me replacement parts and figures. I look forward to ordering more things from them in the future as there product is nothing short of amazing as far as warhammer 40k is concerned.

6 september 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Good stuff

I think the figure, packing and whole experience was very pleasing. Will buy again but with so much choice, what?

14 augustus 2022

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer