J&P Accountants  Reviews 

47
TrustScore 3.5 uit 5

3,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The J&P Accountants online platform is user friendly. In addition, my window contact (Mr. Anthony Dorville) is always helpful and always provides timely feedback to questions I may have. For the above... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The experience was smooth and they did all the efforts. I just needed to complete payments and provide them documents which were necessary! Amazing experience from an amazing team.

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Çok dikkatli olmanızı tavsiye ediyorum! Sakın bu firmaya islemleriniz bitmeden peşin ödeme yapmayın. Bu firma yüzünden mağdurum. Beş yıldızlı yorumlar gerçek değil! Bu firmanın bağlantılı olduğu kişil... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Good service. We needed help with the entire process of obtaining VATs in France, Italy, and Germany, and they have always provided answers and solutions. We spoke with Diana, and she has always respo... Toon meer

Bedrijf heeft geantwoord

3,6

Gemiddeld

TrustScore 3.5 uit 5

47 reviews

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3,6

Alle reviews

(47)

9 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

I definitely do not recommend it

I definitely do not recommend it. The comments on Truspilot are already an indication of this.

Before receiving the service, I asked many times whether there was an additional fee for VAT representation and retroactive declaration. I summarized all my requests before finally registering and they said very different things from what we first talked about.

This company is definitely not acting as your VAT representative. Even if this company says they do not charge for retroactive declarations, this is not true. They charge a fee. This company is no different from other single-use services that act on your behalf in the UK.

If you are looking for a reliable company, I do not recommend this company.

29 november 2024
Review zonder uitnodiging
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Antwoord van J&P Accountants

Hi there,


Thank you for your feedback. We sincerely apologise for any confusion you may have experienced. Please rest assured that we are actively working to resolve your issue.

However, we would like to clarify that when you approach our customer service team with different expressions or wording, it can occasionally lead to varying interpretations of your request, which may result in some misunderstanding. We kindly ask for your patience and encourage clear, consistent communication to ensure we can assist you as efficiently as possible.

We appreciate your understanding and are committed to resolving this matter to your satisfaction.


Best regards,
J&P Group

Beoordeeld met 1 van de 5 sterren

Unresponsive and Unreliable Service

I paid approximately 900 euros to J&P Accountants for VAT registration in two countries. However, after making the payment, they stopped responding to my emails. It has now been six months, and I still haven’t received any updates or replies regarding my VAT registration. I am extremely disappointed with their lack of professionalism and would not recommend their services to anyone.

1 juli 2024
Review zonder uitnodiging
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Antwoord van J&P Accountants

Dear Clients,

We regret to learn of your negative experience and apologise for any miscommunication that may have occurred. We take your concerns seriously and would like to prioritize resolving this matter. To conduct a thorough investigation into your claims, please contact us at info@jpaccountants.com with your contact information. We will promptly reach out to you in an effort to find a resolution.

Best Regards,
J&P Accountants

Beoordeeld met 1 van de 5 sterren

Don't trust this company

Don't trust this company if you value your time and money!

I paid for their service to fulfil my VAT taxes in Germany and the first month they're suppose to do their job--> my Amazon account was being blocked because didn't transfer the money!

I was constantly asking to provide me a proof of the payment--> the only answer is 'tomorrow'.

In fact nothing happened, my Amazon account is in troubles now because of this company! Definitely not recommend this one!

22 oktober 2024
Review zonder uitnodiging
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Antwoord van J&P Accountants

Hi,

We regret to learn of your negative experience and apologise for any miscommunication that may have occurred. We take your concerns seriously and would like to prioritize resolving this matter. We will promptly reach out to you in an effort to find a resolution.

Best,
J&P Group

Beoordeeld met 1 van de 5 sterren

ATTENTION

They are totally incompetent and do not respond to emails. I have been waiting for answers for months! Leave these failures alone, I even received a fine of € 3,000 because of them. They should just be ashamed

13 september 2024
Review zonder uitnodiging
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Antwoord van J&P Accountants

Dear Client,

We regret to learn of your negative experience and apologise for any miscommunication that may have occurred. We take your concerns seriously and would like to prioritize resolving this matter.

Best Regards,
J&P Accountants

Beoordeeld met 1 van de 5 sterren

I had a terrible experience with this…

I had a terrible experience with this company. I strongly recommend avoiding them for Amazon VAT registration. I made a payment about three months ago, and nothing has happened since. They take about a week to respond to my emails.

28 augustus 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Çok dikkatli olmanızı tavsiye ediyorum

Çok dikkatli olmanızı tavsiye ediyorum! Sakın bu firmaya islemleriniz bitmeden peşin ödeme yapmayın. Bu firma yüzünden mağdurum. Beş yıldızlı yorumlar gerçek değil! Bu firmanın bağlantılı olduğu kişiler. Konu ile alakalı google ve trustpilot şikayet ettim. Bu firma çok tehlikeli. Ayrıca bunların muhasebeci olduğu da şüpheli!

4 augustus 2024
Review zonder uitnodiging
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Antwoord van J&P Accountants

Dear Client,

We regret to learn of your negative experience and apologise for any miscommunication that may have occurred. We take your concerns seriously and would like to prioritize resolving this matter. To conduct a thorough investigation into your claims, please contact us at enquiries@jpaccountant.com with your contact information. We will promptly reach out to you in an effort to find a resolution.

Best Regard,
J&P Group

Beoordeeld met 5 van de 5 sterren

Highly recommended for ecommerce businesses

I am delighted to share my positive experience with J&P Accountants. From the outset, their team has been incredibly helpful and responsive in managing my VAT and accounting requirements. As an ecommerce business owner, it has been challenging to find an accountant who truly understands the complexities of our operations. However, J&P exceeded my expectations with their proficiency and expertise.

Their deep understanding of ecommerce accounting, especially for businesses trading in multiple countries, has been invaluable. I am extremely grateful for their diligent and professional approach, which has significantly eased my accounting burden. I couldn't recommend J&P Accountants more to other ecommerce businesses. Their exceptional service has made a world of difference for my company. Thank you J&P for your outstanding support!

22 juli 2024
Review zonder uitnodiging
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Antwoord van J&P Accountants

Hi Anthony,


Thank you so much for your recognition of our services and your friendly communication! Our team is delighted to have been able to provide you with satisfactory service. Your feedback means a great deal to us as it not only affirms our work but also motivates us to constantly improve and enhance our services.

We are committed to delivering exceptional service to each and every customer, ensuring that your needs are met to the best of our abilities. Your satisfaction with our services brings us immense joy and satisfaction.

Once again, we sincerely appreciate your kind words and for choosing our services. We look forward to serving you again in the future.

Best regards,
J&P Accountants

Beoordeeld met 1 van de 5 sterren

I am writing to express my… German Vat

I am writing to express my dissatisfaction with the recent experience I had with this company's VAT calculation services. Initially, we agreed on a fee of 350 euros, as confirmed in a phone conversation with Muhammad Sakandar. However, I was recently informed that the fee has been changed to 700 euros without any prior notice.

This sudden and unacceptable change in the agreed amount is highly unprofessional. Furthermore, it seems the person responsible for handling the paperwork does not have the time to undertake this task. They didn’t even check my papers and said I have to pay the amount mentioned by the Finanzamt.

Such unprofessionalism and lack of adherence to the initial agreement have severely undermined our trust in this company's services. I hope this matter can be resolved promptly and the original agreement reinstated.

17 juni 2024
Review zonder uitnodiging
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Antwoord van J&P Accountants

Dear clients,

We regret to learn of your negative experience and apologise for any miscommunication that may have occurred. We take your concerns seriously and would like to prioritize resolving this matter.

The €350 was agreed just for the filing but you want multiple services just for €350. The consulting was free of charge and you have wasted 4 hours of our staff member and 2 hours for doing your profit and loss calculation which was also free of charge. Any other Accountancy company would have charged you before for the service we have provided you without charging you any kind of fees upfront.

Our filing team member after doing your profit and loss calculation told you have made profit and you lied saying you have not made any profit, after you did not agree with the profit and loss our team member did the calculation again and spent 2 hours just to be sure and they were right you did make profit!

While you were talking to our team member you mentioned to him why do you need to pay the fees to our company if you owe taxes to the German tax authorities. This is not how it works you have to pay our service no one will do this for free if that is what you think. You just do not want to pay the taxes you owe and you are trying to find a way to get away without paying taxes.

Please do not waste our team members time; You now know how much you need to pay to the Tax Authorities at least without paying.

Please chose an Accountancy company that will do the work for you without charging any kind of fees.

Thanks for your understanding, and have a good day.


Best Regards,
J&P Accountants

Beoordeeld met 1 van de 5 sterren

Fine when setting things up

Fine when setting things up, but when it came time to file no contact for weeks.

1 februari 2024
Review zonder uitnodiging
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Antwoord van J&P Accountants

Dear Kevin,

We regret to learn of your negative experience and apologise for any miscommunication that may have occurred. We take your concerns seriously and would like to prioritize resolving this matter. To conduct a thorough investigation into your claims, please contact us at enquiries@jpaccountant.com with your contact information. We will promptly reach out to you in an effort to find a resolution.

Best Regards,
J&P Accountants

Beoordeeld met 1 van de 5 sterren

Putting me in a terrible situation

For months I‘ve been (and keep on) trying to make them send us 25 VAT Returns they submitted for us. Still without any success. They keep telling us they uploaded them to a specific site but they didn’t and they just refuse sending them to us. We can’t file the tax declaration without these returns and I really don’t know what else we can do. I’m desperate…

7 december 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Thanks for assisting us

We entrusted them to register German VAT, And throughout the process they patiently explained and assisted us, ultimately helping us successfully obtained the VAT number. Thanks J&P/

21 september 2023
Review zonder uitnodiging
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Antwoord van J&P Accountants

Hi Joseph,


Thank you so much for your recognition of our services and your friendly communication! Our team is delighted to have been able to provide you with satisfactory service. Your feedback means a great deal to us as it not only affirms our work but also motivates us to constantly improve and enhance our services.

We are committed to delivering exceptional service to each and every customer, ensuring that your needs are met to the best of our abilities. Your satisfaction with our services brings us immense joy and satisfaction.

Once again, we sincerely appreciate your kind words and for choosing our services. We look forward to serving you again in the future.

Best regards,
J&P Accountants

Beoordeeld met 4 van de 5 sterren

Excellent service

Thank you for your team, we received the UK VAT number very soon. Special thanks to the two customer service team for their quick and friendly service. Brilliant experience, we will continue to entrust them to filing and so on.

20 oktober 2023
Review zonder uitnodiging
Logo J&P Accountants

Antwoord van J&P Accountants

Hi Sylvia,


Thank you so much for your recognition of our services and your friendly communication! Our team is delighted to have been able to provide you with satisfactory service. Your feedback means a great deal to us as it not only affirms our work but also motivates us to constantly improve and enhance our services.

We are committed to delivering exceptional service to each and every customer, ensuring that your needs are met to the best of our abilities. Your satisfaction with our services brings us immense joy and satisfaction.

Once again, we sincerely appreciate your kind words and for choosing our services. We look forward to serving you again in the future.

Best regards,
J&P Accountants

Beoordeeld met 1 van de 5 sterren

Not a scam. Just a unmemorable incompetent company.

Had to look up if this company was a scam.

We requested them a service to provide us a WEEE registration number for our online business. After 1 months we do not obtain any information from them, they refuses our calls, they avoid emails, they come with silly excuses that the employee have been sick etc...

So far our business has been locked while their delay costing us thousands of Euros.

Do not fall into the trap. This firm was a firm recommended by the Amazon Seller website.

1 juli 2023
Beoordeeld met 1 van de 5 sterren

We are extremely disapWE DO NOT RECOMMEND IF YOU WANT TO AVOID A NIGHTMAREpointed with the…

We are extremely disappointed with the service we have received from J&P Accountants. We have encountered numerous issues, including not being able to reach anyone on the phone, not receiving any response to our emails, and a lack of transparency in their work. We hope that immediate action will be taken to address these issues and improve the level of service provided. WE DO NOT RECOMMEND IF YOU WANT TO AVOID A NIGHTMARE.

26 januari 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Avoid at all costs

I would not recommend this accounting firm to anyone. They are incredibly slow to process requests and completely unresponsive to customer inquiries. I have been waiting for weeks for them to complete a simple task and despite multiple follow-ups, I have yet to receive a response. Save yourself the frustration and find a more reliable accounting firm.

25 januari 2023
Review zonder uitnodiging

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