Blackout liner color problem. Ordered a woven wooden blind with a light beige liner. Received a blind that was the color I ordered on the front and white on the back. Contacted customer service - a... Toon meer
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High quality cellular blinds that look great. Be very careful when ordering. On my iPad mini 5, the web page cycles on and off, re-flowing the order form layout, so it can be difficult to get the or... Toon meer
Bedrijf heeft geantwoord
Found company easy to deal with, have bought spare parts and tracks without any problem and ordering simple. I did allow more delivery/production time as I thought possibly small business, had no prob... Toon meer
Bedrijf heeft geantwoord
The blinds are ok but if something happens down the road don't expect any help from JB. I had to temporarily remove cellular blinds to replace the windows and needed to replace the mounting hardware.... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
With a simplified selection of quality blinds, low prices, plus free samples and shipping, justblinds is the easiest way to buy custom blinds and shades online.
Contactgegevens
77024, Houston, Verenigde Staten
- 1-800-959-9939
- justblinds.com
2,5
Slecht
144 reviews
Heeft nog niet op negatieve reviews gereageerd
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Easy, on time, quality
Easy to order. The site was user friendly and clearly explained how to properly measure the window. I ordered color samples which arrived quickly and helped me finalize my decision on which product I wanted. Once I placed my final order my blinds arrived on exactly the estimated arrival date. Overall it was a great experience and I will order from Just Blinds again. Best of all they had the best price by far for wood and faux wood blinds. I researched extensively and Just Blinds beats all of their competitors by a considerable margin on price and provide a very nice quality product.
12 juli 2023
Review zonder uitnodiging
Antwoord van Just Blinds
We're so happy to hear that our samples assisted with making your selection, and that your items were exactly what you needed. We truly appreciate your kind feedback, and hope to work with you again soon!
Perfection!
The blinds are perfect - size, color, quality and ease of installment! This isn't the first time we have used Just Blinds and we have never been disappointed!
18 juli 2023
Review zonder uitnodiging
Antwoord van Just Blinds
Thank you for taking the time to review your recent order with us. We're so happy to hear that your installation went smoothly, and that your new blinds worked out so well for your space. We hope to work with you again soon!
Blinds arrived on time and fit…
Blinds arrived on time and fit perfectly!
22 juli 2023
Review zonder uitnodiging
Antwoord van Just Blinds
Garret, we're happy to hear your blinds fit well and delivery went smoothly!
Finally, a quality and trustworthy company
I had perused many sites and had almost given up finding a user-friendly website to buy blinds. Then I found Just Blinds. So easy and boy were we satisfied with the quality-we will be ordering more for sure! Not one complaint!!
17 juni 2023
Review zonder uitnodiging
Antwoord van Just Blinds
Thank you for the review, Suzanne! It's great to hear your experience with us went smooth and easy!
Antwoord van Just Blinds
Thank you so much for your kind review! We are so glad to hear you had such a positive experience with us and that our products were just what you needed. We hope to work with you again soon.
Beautiful product
Beautiful product! Exactly what I ordered. And came even sooner than was expected. Great quality, too!
7 augustus 2023
Review zonder uitnodiging
Antwoord van Just Blinds
Thank you so much for taking the time to review your recent order with us! We are so happy to hear that we could get these delivered to you quickly, and are so glad to know these were such good quality and worked so well for your space. We can't wait to work with you again soon!
I love your company
I love your company. Whether I order on line or by phone it is always quick and easy. The blinds always come early and just like we ordered them. Thank you
23 juni 2023
Review zonder uitnodiging
Antwoord van Just Blinds
Thank you so much for taking a moment to review your recent order. We are so happy to hear that you've had such a good experience with us, and that your items are always just what you expected. We hope to work with you again soon!
I ordered three blinds to the old specs…
I ordered three blinds to the old specs of 80x63 and what I received was 79 1/2 by 61 which is too short. All I got when I called was a discount to pay for new ones. That is bull as I ordered correctly and they made the mistake or maybe it is a racket going on so people reorder and they make more money! I ordered a blind from Homedepot for a big window measurement was done by me and I received it and it was perfect to my specs. So Just blinds is the problem! I will never pay for new blinds from them ok place any order ever again and I have reported them to the BBB and told them exactly what I just stated above that I believe it is a racket to try to get people to reorder at a discount so they make more money. This company is a piece of crap! My blinds were made too short and it is somehow my fault. I ordered a bigger measurement they cut them too freaking short and the response I just received below is total bullcrap! This company has a racket going in and blames the customer! This company is horrible!!!!
17 juli 2023
Review zonder uitnodiging
Antwoord van Just Blinds
Hi Lori, thank you for taking the time to submit this feedback! I'm sorry to hear the blind was not the expected size!
When ordered as inside mount, all of our products have an automated factory deduction to the width, typically around 1/2 inch. This way all you have to do is measure your window opening and the factory will ensure it is not too snug and operates smoothly. If you measured an old blind instead of the opening, that could explain why it is more narrow than expected - your old blind was already deducted to fit the window, so by measuring the blind and not the opening, the new one has double deductions. We do instruct our customers, in a few places on the website, to provide the window measurement and not take any of your own deductions.
Regarding the height, there is no factory deduction, so that 2 inch difference you mentioned should not occur. If you order 63 inch height, the full product from top to bottom should be 63 inches. If you measure your new blind again (including the headrail) and notice it is not the height that was ordered, we can look into it further and see if a factory error was made. Please feel free to reach out to us with your order number at 800-959-9939, SocialCare@JustBlinds.com, or via Live Chat. -- Patrick L, JustBlinds.com Social Care
Hello Lori,
Thank you so much for reaching out- I'm so sorry this has not been resolved for you just yet. Please email our team at socialcare@justblinds.com with your order number and email associated with the order, and I will be happy to continue looking into this for you right away. I look forward to hearing from you soon. - Wendy A.
I ordered a new blind for my window and…
I ordered a new blind for my window and measured it according to the old one and it was 32 and 1/8 and they sent me 31 5/8 and all they offered was a discount on another one without any credit for the wrong size. I do not recommend.
14 juli 2023
Review zonder uitnodiging
Antwoord van Just Blinds
Thank you so much for reaching out to let us know about your experience with us. I'm very sorry to hear that your order is not fitting as needed, and would really like to see how I can help. Can you please send an email to our team at socialcare@justblinds.com with your order number and email? I look forward to hearing back from you and looking into this for you very soon!
Everything was delivered as promised
Everything was delivered as promised. Site was easy to use, and the price was definitely better than what I had found.
1 juni 2023
Review zonder uitnodiging
Antwoord van Just Blinds
Great to hear! Thank you so much for sharing!
Price keeps increasing before purchase
I am extremely confused on how Just Blinds prices their blinds. The first time I built up some blinds on their website, I got a very favorable price. I went back a couple of days later with the expectation of ordering the blinds. When I built up the blinds with the exact same specifications, the price was double what it was the first time I checked. I decided to try ordering the blinds a couple of days later to see if the price would go back down.
When I tried again using the exact same specifications, the price was higher still. I went ahead and put the blinds in my cart and the price was $20 more than the price shown before and after I put the blinds in my cart. On top of this issue, the projected date I would receive my blinds was over two months from my order date.
I wouldn't expect the price of blinds to more than double in price from the original viewing to the final build. I would rather find a different company with more consistent pricing.
6 juli 2023
Review zonder uitnodiging
Antwoord van Just Blinds
Hi Jefferson, thank you for taking the time to share you experience with us! While prices can fluctuate with different promotions, and sometimes with the economy, these things should not cause a significant increase a few days apart like you mentioned, and certainly not double. It could be that when you first pulled up the product, perhaps the measurements were not entered yet, or maybe on your new estimate, the promo code was not applied? While it isn't common, you could also have seen a bug or error in our system. In any case, if you ever notice something like this, please don't hesitate to reach out to us at 800-959-9939 for clarification. Our apologies for any confusion and/or inconvenience we may have caused! -- Patrick L, JustBlinds.com Social Care Team
They fit perfectly and look great!
10 mei 2023
Review zonder uitnodiging
Antwoord van Just Blinds
Thank you so much for taking the time to review your recent order. We are so happy you love your new blinds or shades, and hope you enjoy them for many years to come. Thank you so much for your business!
Found company easy to deal with
Found company easy to deal with, have bought spare parts and tracks without any problem and ordering simple. I did allow more delivery/production time as I thought possibly small business, had no problems at all. Online fitting info/help and if in doubt pick-up the phone for experienced advice from them first hand before you tackle job---"SO EASY"
24 juni 2023
Review zonder uitnodiging
Antwoord van Just Blinds
Thank you so much for your kind review! We truly appreciate your continued business, and are so glad our team could help when you called. We hope to work with you again soon!
Very helpful when ordering
Instructions on how to measure, a lot of choices, pretty fast delivery time.
8 mei 2023
Review zonder uitnodiging
Antwoord van Just Blinds
Thanks for sharing your thoughts, Sherril! Happy to hear your experience was great!
Quality product and fast service
Product was good quality and delivery was fast.
30 april 2023
Review zonder uitnodiging
Antwoord van Just Blinds
Thank you for sharing your pleasant experience, Paul!
This company responded quickly and…
This company responded quickly and charged me nothing for my own installation error!
23 mei 2023
Review zonder uitnodiging
Antwoord van Just Blinds
Thank you for taking the time to share this positive feedback! -- Ava N
They replaced a blind with no questions…
They replaced a blind with no questions asked. I explained the challenge, the individual pulled my order and discussed it and ordered a replacement. Great customer services.
12 mei 2023
Review zonder uitnodiging
Antwoord van Just Blinds
I am sorry to hear that you had issues with your products. I am happy to hear that we were able to help replace the product using our 3-year warranty. -- Ava N
Nothing went wrong
Nothing went wrong. I haven't opened the packages yet because my house isn't finished yet. I could give a better rating perhaps once the blinds are installed.
31 mei 2023
Review zonder uitnodiging
Antwoord van Just Blinds
Thank you for taking the time to share this feedback. I am happy to hear that your shopping experience has gone well so far. We hope that you love your products! -- Ava N
Great service accurate measurements and…
Great service accurate measurements and the customer service was super helpful in helping me decide which ones to choose
6 april 2023
Review zonder uitnodiging
Antwoord van Just Blinds
Thank you so much for your kind review! We're so happy you had such a good experience, and hope to work with you again soon.
High prices, No return policy
I paid over $200 for roman shades that looked like $30 shades. The sample I based my purchase off of did not give me the feeling I would get this kind of poor quality. Since they have no return policy and you have to pay extra to be allowed to exchange, I am stuck with shades that I hate.
The margins on things like this are very high to begin with; they can afford to eat some mistakes to get future business. A limited quantity return policy (like many other blinds websites) would be the only way I would ever buy anything from this website again.
3 mei 2023
Review zonder uitnodiging
Antwoord van Just Blinds
We're so sorry you're not satisfied with the shades you received and we'd love to look into this further. Please send us a message at SocialCare@justblinds.com with your order details. We're looking forward to your reply! -- Robin R, Just Blinds Social Care Team
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