Wanted some new but cheap tracksuits for the gym but also fitted. So bought a medium and its a great fit, hoody great size, top wasnt too long in length, good over all fitting with a great price at on... Toon meer
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I ordered my two hoodies and delivery was really quick got it within 3 days. I got two goodies one pink one black and they were lovely, great material and perfect fit would highly recommend this websi... Toon meer
Bedrijf heeft geantwoord
I liked the 3 pieces I ordered (a longline gilet and 2 angel wing cardigans) however, the gilet had threads hanging and parts of the coat weren't completely stitched, then the cardigans were not what... Toon meer
Bedrijf heeft geantwoord
Very nice customer service, friendly & polite. My transaction went through smoothly very friendly polite customer service. I received my orders and was very impressed with the standard of the garments... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At JustYourOutfit, we’re all about fashion that’s bold, effortless, and uniquely you. Based in the UK, we offer on-trend, affordable menswear and womenswear that keeps your wardrobe fresh and your confidence high. Whether you're dressing for a night out, a casual day, or something in between – we've got the outfit for it. With fast delivery, responsive customer service, and quality you can count on, we’re here to make sure your shopping experience is as stylish as the clothes you wear. Your style. Your rules. JustYourOutfit.
Contactgegevens
1 Cragie Street, Cheetham Hill, M8 8GA, Manchester, Verenigd Koninkrijk
- support@justyouroutfit.com
- justyouroutfit.com
4,4
Uitstekend
2K reviews
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Antwoord van justyouroutfit.com
Hi Darren,
Thank you very much for your feedback. We're happy to know that you're pleased with your order. We try our best to exceed our customer’s expectations and if you would like to suggest anything to improve our service please email us on support@justyouroutfit.com.
Looking forward to seeing you back soon.
Kind regards,
Team JYO 😊
Poor quality
I saw the image and fell in love with colour, the style and sent it to my love one to get it as part of my present.
They arrived quickly however I am a size 6 and ordered a size up a 7 in case they don't fit.
The 7 just about fit me.
The colour is pale, the design is off, not as bright or shiny looking in the photo advertise.
The slippers have a unusual high arch, which could after a while will hurt.
I just wish these clothing stores get thing right because for the price of them, it's not worth it.
Poor quality, no way are they worth the money they are asking for.
I would like a refund for my loved one who brought them for me, we are both disappointed.
27 juni 2022
Review zonder uitnodiging
Antwoord van justyouroutfit.com
Hi Shalene ,
We are sorry to hear that you are not 100% satisfied with your experience. We do apologise for the inconvenience.
We do offer one free return on each order if there is any issue with order .
Please see our returns policy for more information https://www.justyouroutfit.com/returns/.
Kind Regards ,
JYO
I returned an item over 2 weeks ago and…
I liked my new shoe and sandals, however I think the size is on the small side
26 juni 2022
Review zonder uitnodiging
Antwoord van justyouroutfit.com
Hi Efua ,
We are sorry that you weren't entirely satisfied with your order . We mentioned that 'The return process will take 5-7 working days to process your refund ' on our website .
Please refer our return policy : https://www.justyouroutfit.com/returns/
Please feel free to contact us at helpJYO@hotmail.com for any other enquiry .
Kind Regards ,
JYO
This company is a SCAM
This company is a SCAM. DO NOT USE THIS WEBSITE. I ordered some boots and totally different boots to the picture on the website showed up - they didn't even have the same amount of shoe lace holes! I was sold the boots based on false advertising. The boots that showed up were cheap and nasty, and nothing like the ones I thought I had purchased.
24 juni 2022
Antwoord van justyouroutfit.com
Hi Amy ,
We are sorry that you weren't entirely satisfied with your order.We asked you to send the item back for full refund and provide you a free return label .
Please you may contact us on helpJYO@hotmail.com , for any further enquiry.
Kind Regards ,
JYO
It’s been 20 days since my order and…
It’s been 20 days since my order and still no sign of my parcel???
6 juni 2022
Antwoord van justyouroutfit.com
Hi Satar ,
We are really sorry but the item you ordered was in Pre order as mentioned on the listing . It will be in stock on 10 june 2022 and will be despatch you on next day .
Please feel free to contact us on support@justyouroutfit.com , for any other issue .
Kind Regards ,
JYO
Packaging ripped open
Packaging ripped open, box torn apart, and shoes were covered in dirt and hair. Emailed them but never replied, first and last time i will order from them
1 juni 2022
Antwoord van justyouroutfit.com
Hi Kelly ,
We are sorry that you weren't entirely satisfied with your order. We do apologise for the inconvenience. Our warehouse team, take it upon themselves to make sure each product is checked by our team, so that no faulty items are dispatched.Sometime mistake happens .
We provide you free return label and processed you refund on the return item .
Kind Regards ,
JYO
Avoid this company!
Avoid this company!!
Ordered from JYO 5 blazers in different colours and in 2 sizes as I was’t sure about the fit - When they arrived the quality of them was awful and so I sent them straight back using the correct returns label and obtained proof of postage which clearly shows the weight of package at 1.5kg.
JYO have only refunded 1 item stating the other items were not received and the packaging was still intact so haven’t fallen out in transit. They are now refusing me a refund on the other 4 items totalling £115! This is a disgrace and a complete scam and I can’t get to speak to anyone in person and it’s taking days for them to respond to emails!
**Update to your reply as I’ve emailed this to you already but again with no response I have sent back all 5 items. The weight of the package being 1.5kg (as sent to you on my proof of postage receipt) unless you are suggesting 1 of your blazers weigh 1.5kg ?? Again as I have emailed, if this is not sorted on my return from holiday in 10 days I will be contacting the online retail ombudsman and trading standards - hope everyone reading this can also see how ridiculous you are as a company to deal with - stay clear is my advice !!
1 juni 2022
Review zonder uitnodiging
Antwoord van justyouroutfit.com
Hi Helen,
We are sorry for any inconvenience caused to you .According to our system , Only one blazer was received by our return team and processed you refund on it .
Kind Regards ,
JYO
Antwoord van justyouroutfit.com
Hi Natasha,
Thank you very much for your feedback. We're happy to know that you're pleased with your order. We try our best to exceed our customer’s expectations and if you would like to suggest anything to improve our service please email us on support@justyouroutfit.com.
Looking forward to seeing you back soon.
Kind regards,
Team JYO 😊
Didn't look as nice as it looked…
Didn't look as nice as it looked online, very poor quality material, really a waste of money, now didn't have any way to return the item back really very poor.
31 mei 2022
Antwoord van justyouroutfit.com
Hi Kevene ,
We are sorry to hear that you are not 100% satisfied with your experience. We do apologise for the inconvenience.
We do offer one free return on each order if there is any issue with order .
Please see our returns policy for more information https://www.justyouroutfit.com/returns/.
Kind Regards ,
JYO
Email address problem sorted
Managed to order now but had difficulty with my email address at first took a long time to sort it
19 mei 2022
Review zonder uitnodiging
Antwoord van justyouroutfit.com
Hi Christine,
Thank you very much for your feedback. We're happy to know that you're pleased with your order. We try our best to exceed our customer’s expectations and are happy to know that our support team was able to help you out swiftly and to rectify the issue for you.
Looking forward to seeing you back soon.
Kind regards,
Team JYO
Shoes are good fit for my daughter and…
Shoes are good fit for my daughter and she likes it.
10 mei 2022
Antwoord van justyouroutfit.com
Hi Maryam ,
Thank you very much for your feedback. We're happy to know that you're pleased with your order. We try our best to exceed our customer’s expectations and if you would like to suggest anything to improve our service please email us on support@justyouroutfit.com.
Looking forward to seeing you back soon.
Kind regards,
Team JYO 😊
Excellent service !!
Excellent service !!! Return item as to small and received a prompt exchange . Would recommend
4 mei 2022
Antwoord van justyouroutfit.com
Hi Miss Williamson,
Thank you very much for your feedback. We're happy to know that you're pleased with your order. We try our best to exceed our customer’s expectations and if you would like to suggest anything to improve our service please email us on support@justyouroutfit.com.
Looking forward to seeing you back soon.
Kind regards,
Team JYO 😊
Antwoord van justyouroutfit.com
Hi Gagan,
Thank you very much for your feedback. We're happy to know that you're pleased with your order. We try our best to exceed our customer’s expectations and if you would like to suggest anything to improve our service please email us on support@justyouroutfit.com.
Looking forward to seeing you back soon.
Kind regards,
Team JYO 😊
Very good product,fantastic
3 mei 2022
Antwoord van justyouroutfit.com
Hi Bozena ,
Thank you very much for your feedback. We're happy to know that you're pleased with your order. We try our best to exceed our customer’s expectations and if you would like to suggest anything to improve our service please email us on support@justyouroutfit.com.
Looking forward to seeing you back soon.
Kind regards,
Team JYO 😊
Good product for the price
3 mei 2022
Antwoord van justyouroutfit.com
Hi Smith,
Thank you very much for your feedback. We're happy to know that you're pleased with your order. We try our best to exceed our customer’s expectations and if you would like to suggest anything to improve our service please email us on support@justyouroutfit.com.
Looking forward to seeing you back soon.
Kind regards,
Team JYO 😊
fine unless you need to return something...
I tried to return my order using the tracked label provided. Royal mail have lost my return. Most companies will issue a refund with a proof of posting but not these guys. Personally I'd steer clear.
Just your outfit have asked me to update my review as I have now received my refund after chasing the company for 11 days with repeated email and attempts to call. 10 days after first being told I wouldn't receive an email for my lost item I finally contacted Royal mail by phone. After waiting on hold to speak to royal mail for about 30 mins I spoke to somebody who said that the lost item was the responsibility of just your outfit and that I couldn't claim for it they had to. As a result I posted my review on trust pilot... one day later I received my refund. Therefore I stand by my original verdict that this is company is fine unless you need to return something. Its a shame as the shoes I purchased and didn't return are great and had I had a better experience I would have bought another pair
21 april 2022
Review zonder uitnodiging
Antwoord van justyouroutfit.com
Hi Helen ,
We are sorry that you weren't entirely satisfied with your order. We do apologise for the inconvenience.According to our system record , you have been refunded on the return . Please contact us on support@justyouroufit.com , for any further query .
Kind Regards ,
JYO
I’m very happy with my purchase
I’m very happy with my purchase. I was happy with how quickly it was delivered. I got what I expected, it looked like the picture.
9 april 2022
Antwoord van justyouroutfit.com
Hi Natalie ,
Thank you very much for your feedback. We're happy to know that you're pleased with your order. We try our best to exceed our customer’s expectations and if you would like to suggest anything to improve our service please email us on support@justyouroutfit.com.
Looking forward to seeing you back soon.
Kind regards,
Team JYO 😊
Awesome service no problem to big .very…
Awesome service no problem to big .very accommodating
8 april 2022
Antwoord van justyouroutfit.com
Hi Tania ,
Thank you very much for your feedback. We're happy to know that you're pleased with your order. We try our best to exceed our customer’s expectations and if you would like to suggest anything to improve our service please email us on support@justyouroutfit.com.
Looking forward to seeing you back soon.
Kind regards,
Team JYO 😊
Love my shoes 😍
8 april 2022
Antwoord van justyouroutfit.com
Hi Ogunmolu,
Thank you very much for your feedback. We're happy to know that you're pleased with your order. We try our best to exceed our customer’s expectations and if you would like to suggest anything to improve our service please email us on support@justyouroutfit.com.
Looking forward to seeing you back soon.
Kind regards,
Team JYO 😊
Quick delivery but item came up on the…
Quick delivery but item came up on the small side
8 april 2022
Antwoord van justyouroutfit.com
Hi Vicky ,
Thank you very much for your feedback. We're happy to know that you're pleased with your order. We try to encourage our customers to size up in our clothing as our clothes are made slim fit.
Looking forward to seeing you back soon.
Kind regards,
Team JYO 😊
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