Kassoom Reviews 132

The company commited what I belive may well be fraud. I am unclear as to whether this is all really a scam. We cancelled after a couple of lessons as the tutor knew less than my daughter. I asked what qualifications the tutor had, but nothing was forthcoming. He did not address the points for which we had employed a tutor, but carried on with
a pre-made plan. I suspect he wasn't capable of vering off script. After we cancelled, Kassoom still carried on taking money by Direct Debit from my account for several weeks. We asked time and time again for them to stop and to return the money via thier contact Pam. She kept saying she had contacted accounts. They kept taking money till we cancelled the direct debit. There are still no refunds and now no response as Pam no longer answers our messages. We have raised with our bank to investigate as possible fraud or at least a breach of the Direct Debit legislation.

As a mother of two young girls, aged 5 and 7, I couldn’t be happier with the support and guidance Kassoom Tutoring has provided. Both of my daughters have developed a newfound confidence and enthusiasm for math, which I attribute directly to the patient and tailored approach of their tutors.

The tutors at Kassoom have a remarkable ability to make learning enjoyable while maintaining a strong focus on the fundamentals. They’ve created a positive learning environment where my girls feel encouraged and motivated. I’ve seen noticeable improvements in their understanding and problem-solving skills in just a short period of time. The school have also complimented their improvements.

The professionalism and communication from Kassoom are outstanding. The tutors are always punctual, well-prepared, and proactive in providing feedback and advice on how I can further support my children’s learning. I have direct whastapp access to the support team which has been incredible.

It’s clear this team is passionate about helping young learners succeed, and my family is so grateful to have found them!

Kassoom has been an absolute game-changer in my journey to improve my French! Before starting with their tutoring, I struggled with grammar, pronunciation, and even the confidence to hold a basic conversation. But thanks to my incredible tutor, the progress I’ve made has exceeded my expectations.

From the very first session, my tutor tailored lessons to suit my specific goals and learning style. They broke down complex grammar rules into easy-to-understand concepts and provided practical tips that helped me apply what I learned right away. We focused on speaking, listening, and cultural nuances, which made each session not just educational, but truly enjoyable.

What really impressed me was the encouragement and patience my tutor showed. They created a comfortable, judgment-free space that allowed me to practice without fear of making mistakes. Within weeks, I noticed a significant improvement in my fluency and confidence. I can now carry conversations in French with ease, and I even find myself thinking in French from time to time!

Kassoom’s tutoring program has been instrumental in my success, and I cannot recommend it enough to anyone looking to learn or improve a language. It’s been a transformative experience, and I’m excited to continue my language-learning journey with their support making my upcoming trip far more enjoyable!

As a parent, finding the right tutoring service for my 8-year-old was so important. Ariah has been getting 1-1 online tutoring in maths with Kassoom, and I’m so impressed with the results! The tutors are friendly, professional, and help her build confidence in every lesson. We love the flexibility. Ariah can choose between just one session a week or up to four hours of tutoring per month, and the best part? It starts at just £16.49 per hour.
Ariah enjoyed her free 30-minute trial to get to know her tutor, and it really set us up for success. If you're looking for affordable, quality tutoring, I highly recommend Kassoom.

Absolutely fantastic service from enquiring to beginning the tutoring. KASSOOM went above and beyond to meet my needs for my daughter. I would highly recommend this tutoring service. The tutor my daughter had was amazing so patient, explained everything in fine detail and re enforced she had absorbed the learning. I would definitely use this service again if needing extra tutoring for my daughter. Thank you so much KASSOOM ♥️

This company is made of scammers, I cancelled after trying out just one lesson, i was within my 14 day cooling off period, I received a confirmation email about my cancellation, but no mention of my refund.
I emailed, phones and texted over 10 times, the call centre promised to speak to account and get back to me on every occasion, but they didn't fulfill their promises.
I asked to speak to a manager, no manager available, i have asked for their complaint procedure, non existent.
I texted the mobile numbers that used to bombard me with phone calls to sign up, no answer or reply to my messages.
Kassoom is shambles, it's made of some scammers from overseas and they just use a uk address.
I had an awful experience and writing this review i wish parents would be careful dealing with them or even bett Avoiding them all together.

I cannot thank Parveen and the Kassoom team enough for all the support through the past year. My daughter was struggling with Maths. I found Kassoom Tutoring and my daughter is now enjoying while learning. Her math significantly improved and she went a level up at school this year. Her grades are much better now. I highly recommend Kassoom Tutoring.

My son was happy with tutoring but Customer service team need improvement and need to get better and quicker response. But therefore they were excellent. 👍

My daughter has her lesson once week for a year and her math significantly improved. She went a level up at school. You also received a recorded session after every lesson. Highly recommend.

Booked a trial session, got a zoom link and no one ever joined. The 'director' called after waiting for the zoom to begin 9 minutes later asking if everything was fine. Not sure if this is a scam or what. Don't pay or book with them - seem super dodgy!

Excellent customer support team

I approached a few companies for A' Level Maths tuition for my daughter and Kasoom were the most responsive and proactive. They arranged a free 30 minute trial lesson and the CEO met us before and after it. My daughter clicked with the tutor straightaway. We were offered a package we couldn't refuse and my daughter's confidence grew with each lesson. She worked well with the tutor and I think she actually enjoyed the lessons. She has just taken her Maths exams and is feeling positive about her final results. I thoroughly recommend Kasoom tutoring and am grateful to the team.

I am thrilled to share my outstanding experience with a science tutor from Kassoom who has been working with my son. From the onset, the tutor has demonstrated remarkable expertise and a genuine passion for teaching science, making a significant impact on my son's academic journey.The tutor's ability to connect with my son and understand his unique learning style has been truly impressive. They quickly identified his strengths and areas for improvement, customising each lesson to address his specific needs. This personalised approach has not only enhanced his comprehension of complex scientific concepts but has also instilled a newfound confidence in his abilities.What sets this tutor apart is their engaging and interactive teaching style. They make learning science fun and exciting, using a variety of methods such as hands-on experiments, real-world applications, and multimedia resources. This approach has kept my son engaged and eager to learn, turning what was once a challenging subject into one of his favorites.The tutor’s patience and encouragement have been instrumental in my son’s progress. They create a supportive and positive learning environment where my son feels comfortable asking questions and exploring new ideas. Their dedication extends beyond the tutoring sessions, as they provide additional resources and are readily available to address any queries or concerns.Moreover, the tutor's flexibility and professionalism have been exemplary. They have been accommodating with scheduling, always punctual, and thoroughly prepared for each session. Their commitment to my son's success is evident, and it has made a substantial difference in his academic performance.In summary, the science tutor from Kassoom has exceeded our expectations in every way. Their expertise, engaging teaching methods, and personalized approach have not only improved my son’s understanding of science but have also sparked a genuine interest in the subject. I highly recommend Kassoom to any parent seeking a dedicated and inspiring science tutor for their child.

I have been using Kassoom for my daughter for the past year to help with her A’level maths and have found them to be brilliant. She needed support with certain topics and exam practice and her Kassoom tutor has been really helpful with getting her exam ready. I’ve found their customer support to be very helpful too and when I had a query they couldn’t have been more helpful. My daughter is feeling so much more confident for her exams now thanks to Kassoom.

Incredibly pleased with the home tutoring services provided by Kassoom. The tutor assigned to our child has been exceptional, showing patience, dedication, and a thorough understanding of the curriculum. Our child's confidence and performance in school have significantly improved. The personalised approach and tailored lesson plans have made learning enjoyable and effective.

It was a great experience with the institute and the tutor. Our child was very comfortable with the teacher. The teacher was also very patient and understanding even when we knew if something was difficult to understand for our kid and needed repetition on the topic.
We will definitely recommend them.

We love the tutoring. Excellent delivery and support!!

Kassoom are a fantastic quality, reliable and easy to work with partner. Having used the 1-2-1 and tutor service they provide fantastic quality teachers, who have done a great job in reactive and planned augmentation of our educational services.

My daughter started tutoring 2 months ago and I have been very impressed. Wonderful customer service and her maths has come on so much. She is focusing on preparing for her GCSEs and really likes her current tutor. Efficient service and very affordable

Amazing service provided, incredibly happy with the tutoring my son has received by Kassoom, would highly recommend to others in the future.