Kitchens plus Bathrooms Reviews 

1.673
•
TrustScore 4.5 uit 5

4,3

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Beoordeeld met 5 van de 5 sterren

We had Andrew and Max out today in order to quote and design our bathroom. They are the second price we’ve got but such different experiences! They took the time to listen to our complexities and need... Toon meer

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Beoordeeld met 5 van de 5 sterren

Great service from start to finish. Looked at a couple of companies including big chain names for a new kitchen. With kitchen plus bathrooms we got exactly what wanted, the design process through to i... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Andy came to do a kitchen make over quote. He was friendly and professional. Unfortunately the quote came out too high but Andy was professional throughout and not the pushy salesman which I respect.... Toon meer

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Beoordeeld met 5 van de 5 sterren

Requested a quotation and having discussed our requirements for a couple of hours the sales guy managed to tweak a couple of things so we could have our dream kitchen. No pressure just good honest... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Keukenvernieuwer
  2. ook in
  3. Badkamerinstallateur

Geschreven door het bedrijf

Welcome to Kitchens Plus Bathrooms, the leading specialist in kitchen, bathroom, and bedroom renovations in the North East, celebrating over 27 years of excellence in home improvements. Visit our state-of-the-art showrooms in Retail World, Kingston Park, and Washington to explore the latest designs and innovative solutions tailored specifically for your home. Our commitment to quality craftsmanship and customer satisfaction drives us to provide not just renovations, but transformations that rejuvenate your living spaces. Whether you're looking to modernise your kitchen with cutting-edge appliances and stylish cabinetry, create a spa-like retreat in your bathroom, or turn your bedroom into a luxurious sanctuary, Kitchens Plus Bathrooms is your trusted partner. We offer a free, no-obligation quotation, ensuring that you have all the information you need to make your dream home a reality. Our dedicated team of experts will guide you through every step of the process, from initial design to final installation, with meticulous attention to detail and a personalised touch. Call us today at 01912 123456 to schedule your consultation. Let Kitchens Plus Bathrooms help you enhance your home with beauty, functionality, and style.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,3

Alle reviews

(1.673)

82 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Been pressured

Before anyone came out I mentioned I do not like been pressured…. Bathroom quote just over £12000 but if I do deal of the day dropped to just over £9000 if that’s not been pressured what is …give the best price firstly …yes quality was good … felt total pressure . I have spoken to the manager

4 maart 2026
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Antwoord van Kitchens plus Bathrooms

Dear Geoff, I’m very sorry to hear that you weren’t happy with our representative, it’s certainly not what we want to hear. Pressure selling is absolutely not what we are about, so I’d like to find out more about your experience. If you can provide some further information I will ensure you are contacted by senior management as soon as possible to help us get to the bottom of this. Thank you for highlighting this to us.

Beoordeeld met 5 van de 5 sterren

Dean designer

Dean was very easy going and not pushy in the slightest which is very important to us.very informative and made everything easy to understand.its the first time we've had a designer/sales person and it was a pleasure in his company.

28 februari 2026
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Antwoord van Kitchens plus Bathrooms

Dear S Mac, thanks very much for your feedback about Dean, we really are grateful to you for sharing this with us.

Beoordeeld met 5 van de 5 sterren

We are absolutely delighted with our kitchen

We are absolutely delighted with our new kitchen.
David was really helpful and patient in designing a kitchen to suit us.
The old kitchen was removed and everything including appliances.
Steve the electrician re wired and did a bit extra for us.
The plasterers Lee and Nick were also fabulous and they too did extra.
The kitchen fitter Steve was also brilliant and stayed late to complete.
Floor fitter Steve did an amazing job with laying the floor and into some tricky corners.
The whole job was overseen by Ian and Lewis, with regular visits and phone calls.
All in all a fab job by a fab team.
And thank you Bethany for checking in to see how it was going and if we were happy.
Can’t recommend Kitchens Plus highly enough.
Jill and Allan Brookbanks

5 februari 2026
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Antwoord van Kitchens plus Bathrooms

Dear Jill, thank you so much for your lovely review, we really do appreciate the feedback and I’m sure everyone involved will be delighted to read this.

Beoordeeld met 4 van de 5 sterren

Adrian the Designer

Adrian the Designer was very friendly and patient and took the time needed to get know us and what we wanted for our bathroom. Lovely lad.

22 januari 2026
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Antwoord van Kitchens plus Bathrooms

Dear Georgia, thanks very much for your feedback about Adrian, it’s greatly appreciated and lovely to hear.

Beoordeeld met 5 van de 5 sterren

Chris designer

Had chris out from kitchens plus to design a kitchen for me from the get go chris really understood what we wanted and was so helpful putting it altogether we was so impressed with the design the quality of the products he showed us down to cabnets worktops doors etc which really helped us make our decision

13 februari 2026
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Antwoord van Kitchens plus Bathrooms

Dear Junesams, thanks very much for taking the time to provide feedback about Chris, we really do appreciate it.

Beoordeeld met 5 van de 5 sterren

David the kitchen designer has been…

David the kitchen designer has been very patient with me whilst I’ve been undecided what I want to do. He’s designed us a lovely kitchen with an excellent price. Can’t wait to see it when it’s all done.

5 februari 2026
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Antwoord van Kitchens plus Bathrooms

Dear Rebecca, thank you so much for taking the time to provide feedback about your experience with David, we really appreciate it and I’m sure he’ll be delighted to read this.

Beoordeeld met 5 van de 5 sterren

Chris design

Thanks to Chris who has just designed a great looking kitchen very professional in every way, helped us look at different ideas that we didn’t think of. I would definitely recommend asking for Chris’s advice if it’s a kitchen you want.

5 februari 2026
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Antwoord van Kitchens plus Bathrooms

Dear Kerri, thanks very much for your kind words about our designer Chris, I’m sure he’ll be thrilled to hear how happy you are with him.

Beoordeeld met 5 van de 5 sterren

Top notch experience

We had a quote today from a lovely gentleman called dean and he was absolutely amazing. He walked us through every step of the process and I was blown away when I saw the 3d design I never imagined the design he came up with and although I couldn’t commit today the 12 month price guarantee is incredible I would highly recommend this company

4 februari 2026
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Antwoord van Kitchens plus Bathrooms

Dear Lisa, thanks very much indeed for sharing details about your experience with Dean, we really appreciate the feedback. I’m sure that Dean will be delighted with your kind words and I hope that we may be able to assist you at some stage in the future should your circumstances change. Thanks again.

Beoordeeld met 5 van de 5 sterren

We’ve just had a new kitchen fitted

We’ve just had a new kitchen fitted. It’s been a great experience from start to finish. All the tradesmen were very professional and polite, we had follow up phone calls from management which was very reassuring, We would definitely recommend this company.

3 februari 2026
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Antwoord van Kitchens plus Bathrooms

Dear Lynne, thank you so much for saying you’d definitely recommend us following your installation, we really do appreciate it.

Beoordeeld met 5 van de 5 sterren

I have recently got a lichen fitted…

I have recently got a lichen fitted just before Christmas.. I couldn’t be happier with the outcome… from the sales team to the kitchen designer.

The kitchen quality is outstanding, Lewis and ian who carried out my survey and were my point of contact through the whole process were faultless, always on the other end of the phone when needed and nothing was ever an issue,
Neil the joiner who fitted my kitchen was top draw, his attention to detail was perfect and a credit to his craft..

Everything wasn’t straight forward as a big job never is especially before Christmas but an over all 5 star rating is well deserved..

Thanks guys

27 januari 2026
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Antwoord van Kitchens plus Bathrooms

Dear Ben, thank you very much indeed for taking the time to post your review, we really do appreciate the feedback.

Beoordeeld met 5 van de 5 sterren

Highly recommended firm.

Highly recommended firm.
Easy process from start to finish.
Skilled tradesmen and Ian the project manager was fantastic, very accommodating and a pleasure to deal with.
Finished kitchen was fantastic.
Same company booked to replace bathroom.

23 januari 2026
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Antwoord van Kitchens plus Bathrooms

Dear Claire, thanks so much for your feedback, we really do appreciate it and thanks also for your repeat business, I hope your bathroom experience is just as good.

Beoordeeld met 5 van de 5 sterren

Superb new kitchen

We are over the moon with our new kitchen from Kitchens Plus Bathrooms.Everything went very smoothly from the design with Andrew and Grant the surveyor to the actual fitting.Communication with Lewis and Scott was very good and all work from plumbers,electricians,plasterers and the fitting out was carried out to a very professional standard and all were very polite and friendly.The kitchen cabinets and tops are of fantastic quality.I would definitely recommend.

2 december 2025
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Antwoord van Kitchens plus Bathrooms

Dear Allan, thank you very much for your lovely review, it’s greatly appreciated and I’m sure all those who you gave a shout out to will be as delighted as we are.

Beoordeeld met 5 van de 5 sterren

Professional kitchen install and management

Approached these guys as I wanted our kitchen replacement all done to a high standard and as one project and at an agreed price. This is exactly what was delivered. Everything was done to an agreed timescale and the whole operation was professional from beginning to end. The Project manager, Ian, was on hand throughout to answer questions, give updates and liaise with all the trades. I'd highly recommend Kitchens Plus and their trades to anyone.

29 november 2025
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Antwoord van Kitchens plus Bathrooms

Dear Stephen, thank you so much for posting your lovely review, we really do appreciate the feedback and I’m obviously thrilled that you’d recommend us for both products and trade services, it’s the highest compliment we could wish to receive.

Beoordeeld met 5 van de 5 sterren

Accessible Bathroom Make Over

Jordan was a very helpful designer who patiently took the time to address my accessibility requirements for the total refresh of our bathroom.

26 november 2025
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Antwoord van Kitchens plus Bathrooms

Dear Mr Hudson, thanks very much for your kind words about Jordan, we really do appreciate it.

Beoordeeld met 5 van de 5 sterren

Jordan was great in explaining in…

Jordan was great in explaining in detail the whole process of repairing the kitchen. We believe they are a great company and would surely recommend them for anyone.

15 november 2025
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Antwoord van Kitchens plus Bathrooms

Dear Onuorah, thanks so much for your kind words about Jordan, we really do appreciate it.

Beoordeeld met 5 van de 5 sterren

Excellent visit and bathroom redesign

We had an excellent visit this morning from Andrew and Jordan who redesigned our tiny, awkwardly shaped bathroom into something pretty special. They explained everything really clearly, were super friendly, and gave us plenty of options to consider. We're looking forward to the project getting started! Recommended for sure.

14 november 2025
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Dear Gill, thanks very much for taking the time to share your experience with us, we really appreciate it and I’m sure the lads will be delighted to see this.

Beoordeeld met 5 van de 5 sterren

En suite

Recently had my en suite renovated. The team were fantastic from the design, delivery and fitting. I was kept up to date every step of the way. The fitters were brilliant I had an issue with the boxing in mentioned this to the guys and it was changed without any fuss. Cannot recommend these guys enough. Absolutely love my en suite

3 november 2025
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Dear Allison, thanks so much for your lovely review following your installation, we really do appreciate it.

Beoordeeld met 5 van de 5 sterren

Took time to clearly explain company

Jordan Drape took time to clearly explain company, goods available and timescales. Didn't feel at all pressurised and happy with design that was produced. Looking forward to new bathroom and will leave further review then.

10 november 2025
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Antwoord van Kitchens plus Bathrooms

Dear Cags, thanks very much for taking the time to provide feedback about your experience with Jordan, it’s greatly appreciated.

Beoordeeld met 5 van de 5 sterren

Dean

When Dean came today, he was lovely and very professional. He came with samples to show us and even did the 3D design while here, so there was no waiting weeks to see what our bathroom would look like. We were very happy with what we were shown and went ahead and booked our bathroom. I would highly recommend the company, and Dean was great at explaining everything.

8 november 2025
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Antwoord van Kitchens plus Bathrooms

Dear Michael, thank you very much for taking the time to provide feedback about your experience with Dean, we really do appreciate it and it's obviously really nice to hear.

Beoordeeld met 1 van de 5 sterren

Harassment after declining there work

I was first quoted 14,000 then I cancelled it and they brought it down to 9,000 and I found someone else who did it for a lot less. I continued to get harassed by them to the point where I had to block various numbers from them. I told them I didnt want them to do any work but continued the calls for weeks after. If someone says no it means no dont try and manipulate them into offering you contracts.

8 november 2025
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Antwoord van Kitchens plus Bathrooms

Dear Lindsey, I’m sorry to hear that you weren’t happy with our price but pleased you got something cheaper that you’re happy with. I certainly don’t wish for you to be called when you don’t want to be, so if you could kindly send your details to info@kitchens.plus I will ensure you are removed from our system. Thanks for highlighting this to us.

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