Kitchens plus Bathrooms Reviews 

If I could give zero stars I would. I had a kitchen fitted by them in April which still has issues. Firstly we were supplied with a worktop that was terrible. Marks wouldn't clean off and eventually agreed to replace. Firstly new worktop was delivered and date booked to get it fitted. First date the workman didn't show up as the manager forgot to book him apparently. Second time workman was booked who told me there wasn't enough worktop to do the job. A second delivery was arranged. Delivery company delivered some more worktop and took away the worktop that was wrong. Third occasion a different fitter came and advised the worktop was still wrong! He called up the office who basically asked him to bodge the job just to get it done. Superb when you have spend thousands on a new kitchen! So they agreed to come back and it was replaced at the 4th attempt and some six months after the kitchen was originally fitted. There are still things outstanding on the kitchen. I have emailed Lyn their customer care manager who has apparently passed my concerns on to the Director who would be in touch. That was two weeks ago now. Still no reply. So basically once you have paid them they couldn't care less. Do not under any circumtances get any work done by this company

Jordan come to our home today. Wow what amazing communication skills he has . He was polite and very respectful in my home. Unfortunately at present I was not able to commit today ,as myself and partner need more time. I must say I would be happy to recommend him to family or friends. This gentleman is an asset to his team

Had Chris out on a design for a new bathroom Chris was very helpful he helped us imagine a new design and layout of a bathroom what work perfect can’t wait to see the end result

Jordan and Andrew came over and went over everything for a beautiful new bathroom and answered all my questions very patiently. Lovely lads and can’t wait to see my new shower room

Chris designed both our kitchen and bathroom and provided an amazing service and was incredibly patient answering all our questions! Kitchen has been completed and looks amazing, with so much more space! We're looking forward to the new bathroom design too! Very much recommended, he's great!

This company has put a good finish on a good job. Cannot complain about anything.

Had Chris out for a design on a new kitchen Chris very helpful very knowledgeable and trustworthy can't wait for our new kitchen

Had Chris out on a design on a new kitchen for me which must say was very impressed from start to finish his knowledge on kitchens to his design work giving me a chance to see what my kitchen could look like I would highly recommend this service can't wait for my new kitchen

Andrew was very professional. he explained everything in detail and made the whole process very easy for me
I cant wait for my new bathroom with black fittings!

A part from my new bathroom has not been fitted, contacted the rep who said someone would be in touch and they were not so chased up no reply. 4 calls to the office to get a manager to call me and still nothing! Very disappointing for a company I’ve just spent 10k with

Shocking aftercare, the fittings under the sink have leaked three times since fitted 13 months ago. Phoned again today as leaking again. Was told it's my problem now as only get a years warranty. The waste pipe is fitted incorrectly and unwilling to rectify.
Kitchen was installed at 14 Chester place Peterlee. SR82EJ.
Contact number 07718 160430

From end to end, working with Kitchens Plus Bathrooms was an absolute pleasure.
From the design appointment with Andrew through to the fitting by Josh, every step was handled with consummate professionalism.
Initial contact came through a cold call so we are proof that they do work!
The wide range of options was excellent and meant we could design the bathroom we wanted with ease.
The 3D render was the icing on the cake that showed us what our choices were going to look like.
When it came to the installation the disruption was kept to a minimum and the work was carried out in a very timely manner.
Communication throughout the process was top notch and we knew exactly what would be happening and when.
I cannot recommend Kitchens Plus Bathrooms highly enough. You can buy with confidence.

Brilliant Firm to deal with, From the planning to the finished Product was a Smooth process,
After initial planning & picking the type of Bathroom we wanted & start date chosen the whole experience was a pleasant one, Our contact at kitchens Plus Bathrooms was Sarah who was there for us with any questions we had, Our Bathroom fitter Michael was Absolutely fantastic, he worked relentlessly in the August heat to give my wife & I a Beautiful Bathroom, I would Definitely Recommend Kitchens Plus Bathrooms. 10/10

It took some time between discussing my bathroom requirements with Andrew to the start time. But from the delivery of the materials the team set to work quickly & efficiently. I am very happy with my bathroom renovation. At all times, I was able to contact the company with questions & I felt very supported.

Had dean out today to price up our bathroom, top bloke, design was perfect we didn’t ask to change a thing can’t wait to see it complete

I got kitchens plus bathrooms to remodel my shower room from beginning to end they were very professional nothing was a problem designer Andrew was very knowledgeable and explained exactly what the price was and stayed at that price office staff informed me when the bathroom furniture was arriving and when the fitted was arriving and who it was I had a damaged door on my unit I rang the office and they ordered me a new one and it was fitted within a few days I can not fault them

Many thanks for the professionalism shown by Kitchens Plus Bathroom along with the installation team in delivering our en-suite bathroom modifications.
My wife and I are really pleased with the finished project and the ease of the process from sales (Andrew Keegan) visiting and helping with our choices and how those choices could be incorporated into a 3D model and of course keeping within our budget.
The customer service communications were excellent and kept my wife and I “up to speed” with deliveries and timings which helped enormously between the first visit and the build.
Last but not least a thank-you to the professionalism shown by the sub-contracted installation teams, DJR Home Solutions (installation), MWT Waste Ltd (Waste Removal) and finally LH Electrical Services (electrical works)

Andrew Came to our house and provide a design we loved and worked with us through all the process. He made it easy and put our minds at rest, no silly pressure statics to sign like i have witnessed before and would recommend anyone setting an appointment with him.

What a fantastic bathroom we have! From start to finish my experience with kitchensplusbathrooms and their fitters has been amazing. The design process was very smooth and we were taken through the whole design/fitting service. The products were delivered when stated. The bathroom install was done on a date I requested and I was kept in the loop with everything from customer service. The fitter who done the install was very professional and his attention to detail was second to none. He kept me updated and any queries or concerns I was quickly informed. He arranged when electrician/plasterer/ rubbish removal needed to be there so I never had to lift a finger or chase anyone up. We now have our grand design bathroom and we love it. Big thanks to Steve from the Washington showroom and Steve and Shaun the installers. Not many places offer the customer service we have received from the initial point of contact with Jean in the showroom, to our appointment with Steve who designed our plans and then to Steve and Shaun completing an amazing job!

Chris was really helpful and designed a beautiful kitchen for us, when we ran into difficulties he tried is best to put everything right for us and gave us alternative options for our kitchen.
Unfortunately it did not happen this time but Chris was gracious in defeat and it was not his fault at all