KIZIK Reviews 188

5 stars for ability to quickly slip on and off.
4 stars for appearance and comfort.
2 stars for construction and materials.
1 star for customer service...it's horrible.

Ordered my first pair just to see what "hands free" shoes would be like. We don't wear shoes in the house, so it's on, off, on, off all day long.
I was really happy to get these shoes and try them out. They're very comfortable, good support, and very easy to slip into when I'm standing (not quite as easy when I'm sitting).
Husband thought they were pretty cool, so I ordered the same Lima for him in a darker grey. Since they never arrived, it's hard to say what he would have thought.
Appearance: the Lima looks pretty much like any casual shoe, which I appreciate. No weird silicone stuff on the heel, just a nice pair of grey sneakers. Reviewers said to order a half size up, so I did. They fit great.
Materials: Here where I'm definitely not pleased. Reviewers complained that the materials don't last well at all, and I can see I'll probably have the same problem. The body of the shoe is a stretchy material that's going to wear out fast; a hole will ruin them.
Customer Service: Why Kizik won't get another $150 from me: it takes them 10-12 minutes to get with me on a chat session from their website. It takes them 10 minutes to respond when I call. No one seems to know exactly where orders are or when they're out the door.

Giving the company and these shoes 2.75 stars, and they only get that because the shoes are easy for me to put on without bending over to tie them.

I just don't anticipate they'll be easy to put and take off for long, and that's a big disappointment for sneakers that cost $150.

If youre a Canadian purchaser dont bother with KIZIKS.
They overcharge for duty ( 2x the actual duty rates for footwear), they dont do exchanges for Canadians but dont disclose pre purchase!
There sizing is way off & runs very small....so youre screwed if fit isnt appropriate.
basically paid 177$ cdn and on return you get charged a 15$ service fee ( even though there sizing scale way off) and you lose you duty fees ( unless the customer jumps through weeks & weeks of paperwork with canadian govt in attempt to recover some of the 40$)
net pay 177$, recover 122$!! Just a joke & expensive lesson.
Also dont be fooled. They DONT disclose the impact to you if youre a Canadian customer!!
Buy your stuff in Canada & certainly not from KIZIK

This is a scam!
The parcel got lost (apparently, they haven't been able to provide any evidence it even existed from the beginning) and they only wanted to refund 40% of the cost. After weeks of discussions back and forth they offered a 60% refund.
So - did I pay for something that never existed?! Needless to say, I've reported this company to law enforcement.

I'm struggling with Kizik shoes. They're comfortable and easy to put on, so I've just ordered my third pair. The first pair wore out way too quickly. The second pair I ordered were too light in color (my mistake), and got filthy dirty during everyday wear. The third pair was supposedly delivered to our house by DHL (the worst shipping organization), but were not there even though Kizik emailed me that they had been delivered. No tracking number, no customer service on Saturday, no human at DHL other than an endless, lifeless algorithm. Either they get my shoes to me ASAP, or I get my $$$ back.

While the shoes appear to be good value, the shipping container was a bust. I've never seen a company ship the way they did. They ship in the actual shoe box (no outer box). So everyone knows what the product is. That means people passing by your house with the 'shoes' clearly identified on your front porch. If you plan to buy these as a gift, you better get to the front porch before the intended recipient does. These were a gift for my wife, and she saw and retrieve the box from the porch. Knowing exactly what they were. Good news is I saved money and time gift wrapping. A total disappointment!

Amazing shoes, very comfortable and as promised, not bending to tie the shoes and they look good, very comfortable. When I am walking the dog and need to grab shoes quick, these are as fast to put on as my slides and more comfortable for that walk. So excited. I don't know that I will wear very many more shoes from now on. Love these!

Shoes delivered as promised. Not only was the service flawless, the shoes are high quality, and function as promised. I will be buying more pairs of this comfortable shoe.