KIZIK Reviews 188

My male feet are sz C or D(depending on the brand), in other words run a little narrow. I tried the Kizik sneakers for a week, but they remain floppy and uncomfortable. I tried tightening the laces, but the sneakers are still too wide for me at the widest part of the foot, and the slip-on feature works poorly after tightening the laces to try to get a fit (works OK with looser fit) .

Tried them for the first time amazing shoes very comfortable highly recommend , I have issue with my knee and they definitely help me alot so get yourself some Kizik’s .

My shoes arrived quickly (sooner than expected!) and they provided order confirmation and the ability to track my delivery, which I wasn’t sure that they would do, so that was good. I’m really happy with the shoes, they’re very comfortable, they feel well made and you can slip in and out easily without damaging the heel, as I do with all my other shoes! I got Vegas in white and I’m able to wipe them clean.

Fellow Canadians beware. The post shows US$129 but without warning when your about to pay your gonna pay CDN$246. I asked Kizik why the exorbitant exchange rate & they claimed shipping & taxes but their advert says No shipping costs.

They’re the best slip on sneakers made. The only ones where you can adjust how tight they wear with laces.

Read a couple bad reviews after oderig the Gray prauges size 12 wide. It just goes to show you you can’t please everyone. I think some people have to find something wrong with anything. So my prauges got here yesterday and I love them quality is great the canvas is a little stiff but that’s a good thing cause the just slip on very easy they laces you can adjust then leave them alone. They might not be as comfortable as my slip on sketchers but are still comfy and fit perfect. Highly recommended!!!! I’ll be buying a pair of Athens next

Do not buy kiziks they are poorly made after less than a month of actual wear the the shoe is falling apart

The shoes are not comfortable for me.
They do go on extremely easy which is handy.
I contacted the manufacturer via chat and they suggested I remove the insoles and put in some better ones.
I changed my review to three stars because the manufacturer made an exception and took the shoes back.

Ordered from the google recommended Australian kizik website which turned out to be fraudulent. Only received a fake Gucci hat from China instead in the mail. Do not order from the defenderoutlet website which it directs you to!

Beware that the shoes depicted on the Kizik website are not what they actually sell. They show shoes with laces that are bonded without bows or requirements for tying. However when you receive the shoes, they are normal tie shoes. For persons with disabilities, this sort of defeats the purpose of buying this type of shoe if you still have to bend down and tie the shoes. The one shown on the website and in their videos are just modified to have a cleaner look in the photographs. This amounts to basically bait and switch or misrepresentation of the shoes.

They advertise free returns in ads outside the UK but the small point says US only. They wanted nearly £40 to return a pair of shoes. This company deserves to fail. Pity.

Super comfortable right out of the box. We don’t wear shoes in the house so I bought these as shoes I will only wear in the house since I’m on my feet all day. Great support - I have a high arch, a narrow heel and they are a great fit. No slipping or uncomfortable rubbing anywhere. Easy to slip in and out of. Love the blush colour. Such a pretty shoe!! Will order more to wear outside lol Highly highly recommend.

Love my shoes! So comfortable and easy to get in and off! Just purchased my second pair, I have Irvine and waiting on Vegas!

Hello fellow Canadians - Walk away from KIZIK fast - don’t get sucked in. They admitted it was a faulty shoe - the faulty part - THE HEEL! The design element that “sets them apart”.

Their website says “returns made easy” … sure it’s easy - the customer pays for their faulty product! They don’t lose - the customer does.

It’s a shame that a company won’t stand behind their own product - a $235/pair product.

It’s another sheister company where you need to read the small print and don’t get sucked into their “marketing”.

DO NOT BUY @wearkizik shoes!

BEWARE BEFORE YOU BUY!!!!!!!!!!!
No where on the site does it say that the sizes are American not UK/EUROPEAN, so ended up with 2 pairs of shoes that were far to small. Then when I requested to return the shoes that's when you are HIT with the return cost £42.00. There is no choice for you to use alternative couriers. You only find this out when you get a response from Kizik requesting a return.
extract from Kizik email
" We offer returns on all items within 30 days from the date of purchase. . You do not pay the prepaid return post separately, it is deducted from your refund. By using the returns waybill you consent to the deduction of the return post cost from your refund amount. Currently, we do not accept exchanges on international orders and ask you to return the order for a refund. Refunds will be issued to the original form of payment upon delivery at our warehouse.
VERY VERY VERY UNSATISFISED CUSTOMER

Soles are hard. Not comfortable on the bottom of my feet.

These are the best, most comfortable shoes ever! OMG, where could the negative reviews come from? Ordered the wrong size? If I could go 6 stars I would!

Shoes come out in a small fit which is not stated on their website therefore despite my ordering the correct size they were too small. My main grudge though is that they deducted £40.06 from the original cost of £145.00 and they are therefore offering me £104.94 as a refund. How can it cost that much to return them? I send parcels to family in Australia for less??? I had a terse response to my query so beware when ordering. Poor customer after care

Sizing on the website does not specify whether it’s US, UK or euro which is confusing, even though UK was chosen from the beginning as country of residence.
I Ordered the shoe in the US sizing and followed up with an email to confirm the size.
Customer service were useless quoting the wrong size even though it’s on their own website.
The last email was to cancel my order without an explanation, maybe it’s because I questioned them about the sizing .

Terrible customer service !!!!!

I don't have issue with the shoes, but the company and service are a nightmare.
Ordered online and my order came from the US store. Effectively doubled the cost. No notification or changing online stores or pricing update during the transaction.
Reached out to customer service to get the difference refunded and they requested returning my shoes even though the purchase is past the 30 day cutoff. I asked for a clear statement of exemption in writing. I like the shoes, but they aren't worth the headache.

Update: Their 'customer support' is quick to respond but only if I stay up late. Unfortunately, their responses are laughable. Their last comms said that they would process a refund request after I sent the shoes in at my expense plus paid a restocking fee of $70.
So now I've had the shoes two months and the material is not holding up well at all. I'll eat the price and consider this an expensive learning experience. Avoid Kizik. It's a novel idea that's terribly executed.