klika.com.au Reviews 

Buyers beware! Tried but a couch and the company they use are pathetic and it is honestly not worth the hassle! Both companies so far are useless! The more people that know this the better! What a waste of my time and efforts! Wouldn’t even give 1 star if it was possible!

I bought the Powertrain Home Gym 4700 from Klika a few months ago.
When I received the 5 boxes I found that there were over 20 parts missing from it's contents. I reached out to the Klika customer support team and they dispatched the parts over a week later.
The instructions are all online and are terrible. They are not scaled correctly and are outdated with some parts no longer existing or being replaced.
After several hours/days of putting together the gym, it was very apparent that it was lacking of any semblance of quality.
I was unable to perform half of the exercises claimed by the product without impingement or the whole gym moving uncontrollably or even tipping.
At this point I decided the gym was simply unusable as I could only do 2 or 3 exercises on the gym properly and even those were not optimal due to the poor pulleys which were shipped in a mangled state meaning the cables would not move smoothly.
I reached out to Klika customer support and demanded a full refund stating that it was unable to do a large number of the claimed exercises, providing video and photo proof. They said they could either give a minimal refund of approximately 1/6 of the originally purchased price and retain the goods or box up the gym myself and have it collected without refund.
I then explained to them under consumer law the product was not meeting it's advertised capabilities and that I was demanding a full refund. They were then agreeable that they would send a courier to pick up the boxes once I had packed the gym up and offer a full refund.
All in all a terrible experience, however, I did receive a full refund. I did lose a lot of my time between building the gym set and back and forthing with customer support. But I did gain something - knowledge that I should never purchase from this company again.

Abysmal service from this company. Klika have failed to honour a valid warranty claim I have been pursuing for 12 months now on a faulty electric wood splitter I purchased. They have repeatedly failed to follow up on my e-mail enquiries and have not responded to enquiries made for me by Consumer Affairs Victoria. Do not deal with this company. Do not trust this company.

Ordered a flaw chair on the 18th was garunteed delivery by the 23rd and item never showed even the tracking still says the same thing shipping information approved . Don't buy from this dodgy company .

I've had nothing but a great experience from Klika. Same day dispatch, products delivered intact and on time. Would highly recommend.

I bought this sofa bed online and chose to collect myself.
Once assembled I noted the zipper / slider was broken.
On informing them of damage they asked me to get it fixed myself for partial refund,
which I did not accept.
Later they told me that I have to send sofabed to their warehouse to get it replaced or get refund.
In Australia cost of carrying this 30KG, 2 mtr X 1.5 mtr X 1 mtr item will cost me atleast $ 200.
This is good but Dirty trick to avoid issues faced due to lack of quality control
Now they dont even followup or get in touch.
I will not deal with them again

You can’t track your delivery after it goes “onforward” so unless you can stay home for 5 days, it’s going to bounce back to depot. For me it was a 120klm round trip. Do not trust these Fwits.

Bad service hopeless Missing some part of my exercise bench waited for few months until got the missing part. Customer service staff are useless

Fast postage considering the Christmas period, great prices & good quality goods. Would recommend to others.