Kramer Cremation Reviews 395

It was easy to make the arrangements online at a difficult time. Josh was fantastic to work with. Anytime I called, he was provided great customer service and answered all the questions I had. Very affordable and received updates al the way through the process. Didn't have to worry about missing a phone call. Highly recommend!!

Everybody that came out and that I spoke with were more courteous and polite that I have had before. At the time of my need they were there with condolences and words that means a lot to me. Kudos to everybody I dealt with and everybody that's there they worked they got everything done and of equal manner. Thank you for your experience

The website was very easy to navigate. The customer service has been excellent. No sales pitch or attempts to upsell. I understand now why our hospice recommended this company.

So far they have been very helpful and compassionate

The transport attendants were very kind and our mom looked great when they took her into their care.

Both parties were helpful and gracious. Just not sure why things take so long

Ease of contacting the company, and fast response after our family member’s death. Professional and polite team members arrived to our home and were very considerate.
Email communication is very convenient.

We had a great experience with Kramer. They were very helpful, patient, communicative, and caring during a very stressful time. We always felt in the loop as to where we were in the process, and everything wrapped up very quickly. We never felt obligated to upgrade or modify our package, and never felt like we were taking a budget option.

I appreciate everything you guys done for my brother

Kramer made this process easy and efficient. One is going through a very difficult time, and working with Kramer was a true blessing. Everything went perfectly, you always have someone to call with questions, someone will always pick up. We felt care, respect and just as we wanted it.

The communication with every step in this stressful process was so helpful. Even when I made a mistake and put the wrong cremation location on the paperwork. Kramer stepped in and handled the correction.

The people who came and handled my wife's body were so professional, gentle and considerate.

Good communication and respectful to the family

Thank you for everything

Prompt friendly

Answered the phone on Saturday. Very prompt when notified. Links/website easy to use.

It was the 4th of July around 7PM when Duane past.
I called Kramer’s on call service and Josh contacted me back witin 10 minutes.
By 10PM Kramer had talked with Three Oaks Hospice and arrived to pick up Duane.
So caring and professional.

Made it very easy to finalize the paperwork for my Mom

The staff were compassionate and professional. My family used their services a couple of years ago and I have referred them to other family and friends, everyone was satisfied.

They were very kind and helpful. We had made no plans at all, and I was under pressure from the hospital to have a place for my deceased wife to go, and Kramer worked hard to help me get everything set up within a couple of hours. I talked to them on the phone and then filled out the forms from my phone while getting bounced around in my friend's truck going to and from the hospital. It went unbelievably better than I thought possible on that surreal and terrible day.