Kubbi Reviews 

245
•
TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Hello! We got my son a Kubbi bike for Christmas last year and he has seriously never been off this bike. His confidence has grown so much and he has even developed some independence in telling me when... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Avoid buying from this scam company the bike was not fit for purpose. It was bought for my four-year-old son and was a K4 model. There’s no power for it to launch from grass company will not accept re... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Fantastic bike, great quality and loads of fun! I've been absolutely blown away by the Kubbi K10 Pro! From the moment we unboxed it, I was impressed with the build quality, design and o... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Was looking forward to having a kubbi but my brother already bought one for my son so called kubbi up and they arranged a refund as the purchase was made an hour before I called. Very helpful and unde... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Fietsenwinkel

Geschreven door het bedrijf

Kubbi is a British brand specialising in kids’ electric bikes, quad scooters scooters, bringing safe, exciting fun to children across the UK and Ireland


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

245 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 90% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,4

Alle reviews

(245)

229 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Brilliant buy

Brilliant buy, my son loves it, he is on it everyday, deliver was quick too, didnt think it would arrive before his birthday, but the staff was helpful and it did arrive in time.

9 mei 2026
Review zonder uitnodiging
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Antwoord van Kubbi

So glad to hear your son loves it Luke, this fills us with great pride and we are so glad our team could provide you with the best support

Beoordeeld met 4 van de 5 sterren

it took 8 days to arrive ,we have it…

it took 8 days to arrive ,we have it built up but its very slow , you can run faster than this bike

12 mei 2026
Review zonder uitnodiging
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Antwoord van Kubbi

We are sorry you feel this way and our door is always open if you want to discuss any potential faults with the bike.

Beoordeeld met 5 van de 5 sterren

All information I needed was on the…

All information I needed was on the website and easy to find. Video to show you the product so you know exactly how big the product is. Fast delivery!

1 mei 2026
Review zonder uitnodiging
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Antwoord van Kubbi

Lovely feedback Abbie, we really appreciate it! We are so glad you found everything easily accessible on the website.

Beoordeeld met 5 van de 5 sterren

Amazing bike – my son absolutely loves it!

We bought our son’s electric bike from Kubbi for his 9th birthday and he absolutely LOVES it. He wants to go on it every day and quickly got the hang of riding it with confidence.

Delivery was quick — ordered on 30th April and it arrived by 11am on 5th May. It was also a bank holiday weekend after we ordered, so that’s really good going! It arrived really well packaged and protected, with care taken over how it was wrapped.

It was really easy to put together too — mainly just fitting the wheels and handlebars, so not complicated at all.

We also found it to be really good value for money compared to other brands, especially for the quality you get.

We’ve had so many compliments on the bike already. It looks great and feels really well made. We also purchased a helmet from Kubbi which fits well and is great quality too.

Even me and his dad have had a cheeky go on it! It’s been brilliant and definitely worth the money. Would highly recommend.

5 mei 2026
Review zonder uitnodiging
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Antwoord van Kubbi

Wow Shannon, thanks so much for this amazing feedback, it means so much to us. You are just right don't let the kids have all the fun lol

Beoordeeld met 5 van de 5 sterren

Amazing bikes

Amazing bikes! Solidly built and very minimal amount to put together yourself. Also one of the lowest priced around. Kids absolutely love them!

5 mei 2026
Review zonder uitnodiging
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Antwoord van Kubbi

We are so happy the kids love them Hannah. Plenty of fun times ahead!

Beoordeeld met 5 van de 5 sterren

Excellent service from start to finish

Excellent service from start to finish, bike is amazing and my 9 year old boy loves it. Will definitely be buying from Kubbi again.

8 mei 2026
Review zonder uitnodiging
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Antwoord van Kubbi

Lovely feedback, thanks very much Craig!😁

Beoordeeld met 3 van de 5 sterren

Great bike after putting together my…

Great bike after putting together my son absolutely loves it never off it
Only criticism was I had to tap out two of the handle bar holes as they wouldn’t take the bolt screws

17 april 2026
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Antwoord van Kubbi

thanks for this feedback Gareth. This is certainly something we will look into.

Beoordeeld met 5 van de 5 sterren

Just bought second Kubbi bike & very…

Just bought second Kubbi bike & very impressed with the quality! We had a faulty charger& was sent a new one return of post .My grandson has the K7 & my granddaughter has the K10. They love getting out on them,two very happy children.

6 mei 2026
Review zonder uitnodiging
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Antwoord van Kubbi

Thanks for this lovely feedback Tracey, we appreciate it!

Beoordeeld met 5 van de 5 sterren

Brilliant bikes

Brilliant bikes! Easy to setup

My 5 yr old son loves it - sticking with kubbi for years

Great customer service all round - highly recommended

1 mei 2026
Review zonder uitnodiging
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Antwoord van Kubbi

Thanks so much for this kind feedback Rich, it really means a lot!

Beoordeeld met 1 van de 5 sterren

If I could give this company 0 stars

If I could give this company 0 stars, I would, but unfortunately I have to give 1.

For over 3 weeks now, I’ve been going back and forth with this company regarding a faulty Kubbi K10 bike I purchased for my son. The bike arrived and after just 10 minutes of use, an E10 error flashed up on the screen.

After endless emails and chasing, they finally sent out a replacement part — only for it to be the completely wrong part for the bike. The only reason anything was even sent was because I took the matter to social media.

Since then, they have blocked me on all social media platforms instead of resolving the issue properly. Customer service has been absolutely shocking from start to finish. I have asked numerous times for a refund, but apparently their “company policy” means they won’t do anything until they inspect the bike themselves.

I explained I no longer have the original box, and I was told I need to somehow find a box myself to send it back. Then I’m expected to wait around 5 days for it to get to them, another 7–14 days for inspection, and potentially even longer after that. Altogether this could drag on for up to 8 weeks over a faulty bike that failed after 10 minutes.

The whole experience has been stressful, unprofessional, and handled terribly. Communication has been rude, dismissive, and completely lacking in customer care.

I would personally avoid this company at all costs.

6 mei 2026
Review zonder uitnodiging
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Antwoord van Kubbi

Hi Hayley, we’re sorry you feel this way. We have offered to collect the bike free of charge so our technicians can inspect, repair, and return it as quickly as possible. Unfortunately, we cannot issue a full refund without first inspecting the bike ourselves, as this is standard company policy. We remain committed to resolving this matter for you.

Beoordeeld met 5 van de 5 sterren

Brilliant bikes

Brilliant bikes I’ve bought 2 and me and the kids love them. Great fun all round. K22 is big enough for me very quick.

9 april 2026
Review zonder uitnodiging
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Antwoord van Kubbi

Thanks Chris. Just goes to show the Kubbi bikes are fun for everyone!

Beoordeeld met 5 van de 5 sterren

Kubbi K4

Bought a K4 for my 5 year old & he loves it, only problem is I have to get one for his sister now!

6 mei 2026
Review zonder uitnodiging
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Antwoord van Kubbi

Thanks for that Martin, this is what we love to hear!

Beoordeeld met 5 van de 5 sterren

Excellent Product

Well made product, great fun and fast delivery.
I'm jealous of my kids dirt bike and want one for myself!

28 april 2026
Review zonder uitnodiging
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Antwoord van Kubbi

Thanks Jay, so glad your kid is loving his Kubbi bike!

Beoordeeld met 5 van de 5 sterren

Great bike for my 7 and 4 year old

Great bike for my 7 and 4 year old. Given massive amount of confidence. Will look at bigger kubbis at some point for them

Very sturdy bikes, good quality

4 mei 2026
Review zonder uitnodiging
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Antwoord van Kubbi

Thanks Bex, we always love to hear you will be a returning customer 😁

Beoordeeld met 5 van de 5 sterren

Kubbi 7 Electric Dirt Bike

Got good reception and was told everything about the company from day one. Received order in good time and product was exactly as described so very pleased with the excellent service so far. Made to feel valued and my grandson really loves his new bike !

4 mei 2026
Review zonder uitnodiging
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Antwoord van Kubbi

Thanks for this amazing feedback!

Beoordeeld met 5 van de 5 sterren

From the minute I made my order kubbi…

From the minute I made my order kubbi have been extremely helpful, their customer support is second to none and every staff member I had contact with were very professional. My little fella is so happy with his new bike, thank you Kubbi.

20 april 2026
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Antwoord van Kubbi

Thanks so much for this feedback Andrew, we always endeavour to be as helpful as possible and we are glad you appreciate this.

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