There was a bit of a mix up with the courier service delivering my bikes. Was expecting two on the same delivery, but received one. Contacted kubbi customer services and they was straight on it... Toon meer
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Customer service was poor once they received payment very little contact. Was told I will be offered a delivery slot this didn't happen so I missed the delivery. Delivery took ages then asked for some... Toon meer
I accidentally ordered the wrong colour bike for granddaughter and immediately emailed to try to make correction. Within 10 minutes a reply said my request would be forwarded to appropriate person.... Toon meer
From ordering to receiving the Kubbi K4 for my 5 year old daughter, it was all very straight forward. Delivery was on time, set up of the bike was so easy too and my daughter absolutely loves it! Very... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Kubbi is a British brand specialising in kids’ electric bikes, quad scooters scooters, bringing safe, exciting fun to children across the UK and Ireland
Contactgegevens
Unit 9A, Carryduff Business Park Comber Road Carryduff , BT8 8AN, Belfast , Verenigd Koninkrijk
- 0330 043 2474
- support@kubbi.co.uk
- kubbi.co.uk
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Customer service 5 stars!
There was a bit of a mix up with the courier service delivering my bikes.
Was expecting two on the same delivery, but received one.
Contacted kubbi customer services and they was straight on it & ensured I got the other bike the very next day.
Top customer service!
Bikes are fab and my kids loved them. Glad I went with kubbi 👌🏼
All round great product
All round great product. Well made with a solid frame and reliable motor. Well worth the price
Fantastic to start to finish the team…
Fantastic to start to finish the team was brilliant with all my questions and the delivery was very fast and the bike is perfect really nice quality super fun really pleased with everything thanks ever so much I will use your severes again full 5 stars from me thanks again.
EXCEPTIONAL SERVICE
I accidentally ordered the wrong colour bike for granddaughter and immediately emailed to try to make correction. Within 10 minutes a reply said my request would be forwarded to appropriate person. Next morning, received email to say correct colour bike had been dispatched! Exemplary service from this company. Highly recommend. Cannot yet comment on bike as it’s still in box awaiting opening on 4th birthday in June.
Customer service was poor once they…
Customer service was poor once they received payment very little contact. Was told I will be offered a delivery slot this didn't happen so I missed the delivery. Delivery took ages then asked for someone to contact me I am still waiting. Shocking service dont what the bike is like yet as its not come. Keep your money go else where.
Excellent product
Excellent product and even better customer service...highly recommend
Excellent product and price.
Excellent product and price.
Instructions were a bit tricky but found a YouTube video which was great and easy to follow.
The bike is a great size and enough power and looks the part.
Absolutely amazing cant wait to order…
Absolutely amazing cant wait to order the next size
Taken my I've money heard nothing from…
Taken my I've money heard nothing from them regarding a delivery.impossible to get hold of . Very disappointed child. dnt use this company
I purchased a k7 and a k4 and my love…
I purchased a k7 and a k4 and my love them great bikes lots of fun ahead
My experience was great
My experience was great, the website was super easy to use, and delivery was quickly.
I recommend it for any child; it's great fun.
The electric bike is of good quality.
I bought Kubbi K4 Electric Dirt Bike for Kids (Ages 3–7)
My son 4 year old loved it, it's perfect. Before buying it, I thought it would be big, but when it arrived, the size is perfect for him.
From ordering to receiving the Kubbi K4…
From ordering to receiving the Kubbi K4 for my 5 year old daughter, it was all very straight forward. Delivery was on time, set up of the bike was so easy too and my daughter absolutely loves it! Very easy for her to control herself. She’s already wanting a faster one! I will definitely be ordering again.
Kubbi k22
Great company, great products! And any issues they are helpful and quick to resolve. Have already recommended!
Wee man loves his new bike
Wee man loves his new bike.
We had trouble with couriers on delivery and one email to kubbi and all was sorted. The wee man absolutely loves his new bike and we would recommend kubbi to anyone interested in these bikes
Excellent
Delivered on time, excellent bike for my sons 4th birthday which he thinks is the best thing ever! Really easy to put together, thank you!
Lovely bike for my 10 year old son
Lovely bike for my 10 year old son, delivery was fast, the bike was easy to put together and so far he’s really enjoying it
Great communication and a fabulous…
Great communication and a fabulous product. Our son is over the moon with his present!
Kubbi K4 kids electric dirt bike.
I purchased the Kubbi k4 for my Grandson. Delivery was in a few days. He's 3 1/2, and has control of his balance bike now so thought I would by this as a gift. It took a little getting used to at first but he soon got the hang of it. The slower speed is suitable for his age, its a bit quicker than a brisk walk so I found myself jogging along with him. The fast setting is definately a gentle run! I only tried this when we were in a wide open field. The brake is good but a bit of a reach for a toddler. The bike appears well made but be aware its quite heavy for smaller kids. The instruction manual appears to be for a different model? The box says for kids 6+, contradicting the age recommended on the website. Our local walk is 2 miles the battery stayed on the full indicator for that distance, plenty of power. Be aware the charger gets a little warm I would not leave it on charge unattended. Another point to note the speed switch is mouted where the childs inside leg touches the bike. I did have an instance where it changed to the higher speed accidentally. I cannot comment on how it will be over the long term but so far so good, he loved riding through the puddles! Ive dropped a star for the charger, manual and the speed switch. Hope this helps potential buyers. Thanks.
I ordered the kubbi k10 for my sons…
I ordered the kubbi k10 for my sons birthday and when it arrived it was different from what I bought rather than having the switch on the side for speed 1,2,3 I was giving a key with display screen witch was not in the video or pictures we were shown and on our second day out it completely stoped working coming up with error code E10 now the key will not even work in it at all my son has been really upset about his bike not working as it was his only birthday present he got.
Absolutely brilliant
Absolutely brilliant. Customer service very good, fast delivery, brilliant product
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