I have been waiting on my lingerie set for my Fiance for over 3 weeks now. I have not had an update on Evri's tracking for nearly 3 weeks and it ships directly from China. It's just a drop shipping... Toon meer
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Lees wat reviewers zeggen
I’ve ordered from Lace & Lush twice now, and both experiences have been great. Everything went smoothly with my orders, and the parcels were fully trackable throughout delivery. The sizing was als... Toon meer
Bedrijf heeft geantwoord
Accidentally ordered the wrong size, the customer services team dealt with this swiftly and efficiently.. quality garments. Will buy plenty more
Bedrijf heeft geantwoord
I found it very easy to navigate and find what I was looking for on the Lace & Lush website. They have clear labels, clear pricing and information. Although I did find shipping took a little longer to... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Lace & Lush was born from the shared vision of two sisters who set out to redefine what lingerie could be. We believe lingerie is more than just an undergarment—it's a statement of self-love, an expression of individuality, and your secret to feeling amazing every day!
Contactgegevens
Nederland
- laceandlush.com
4,1
Goed
714 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Buying experience was great
Buying experience was great, product took a little long to get here and broke as soon as my partner put it on but communication for an exchange has been prompt and customer service top notch. New product fits and looks great.
15 juni 2026
Review zonder uitnodiging
Antwoord van Lace & Lush
Thank you for your review! 😊
We’re delighted to hear that you had a great buying experience and that our customer service team was able to help resolve the issue quickly. While we’re sorry the original item didn’t meet expectations, we’re glad the replacement arrived safely and that it fits and looks great.
Thank you for giving us the opportunity to make things right, and we truly appreciate your support.
Lots of love,
Lace & Lush Team 💕
Good quality garment for the price
Good quality garment for the price. I would recommend that the email explaining sizing that is sent after the purchase should be shared when you add the garment to the shopping cart. I kind of feel like I’m between sizing. I could have used a small for the top and medium for the bottoms. It would be convenient if you could specify individual sizes when ordering. Otherwise it’s a wonderful purchase
28 mei 2026
Review zonder uitnodiging
Antwoord van Lace & Lush
Thank you so much for your thoughtful review, Diane! 😊
We’re delighted to hear that you’re happy with the quality and value of your purchase.
We also really appreciate your feedback regarding our sizing guidance. Sharing fit recommendations earlier in the shopping journey and offering separate sizing for tops and bottoms are both excellent suggestions, and we’ll be sure to pass them along to our team for consideration.
We’re glad you were still able to find a size that worked for you, and it’s wonderful to hear that you’re enjoying your purchase overall.
Thank you again for your support and for taking the time to share your experience.
Lots of love,
Lace & Lush Team 💕
Perfekter sitz
Perfekter sitz! Sehr schön verarbeitet und angenehm zu tragen! Ist jeden Cent wert!
14 juni 2026
Review zonder uitnodiging
Antwoord van Lace & Lush
Hi Nina,
Thank you so much for your wonderful review! 💖
We’re delighted to hear that you love the fit and find the quality and comfort exactly as expected. Knowing that you feel it’s worth every cent truly means a lot to us.
Thank you for choosing Lace & Lush, and we hope you continue enjoying your pieces! ✨
Warm regards,
Lace & Lush
Made for short people
Body that I ordered is made for super short women. Cups reached just under my bra and I’m 170cm tall. Disappointing.
4 juni 2026
Review zonder uitnodiging
Antwoord van Lace & Lush
Hi Katja,
Thank you for taking the time to share your feedback.
We’re very sorry to hear that the body did not fit as expected. We understand how disappointing it can be when a garment’s proportions don’t feel right, especially when the cup placement sits much higher than anticipated.
Fit can vary depending on individual body shape and torso length, and we appreciate you highlighting your experience. Feedback like yours helps us continue improving both our products and sizing guidance.
We’d love the opportunity to make this right. Please reach out to our support team with your order details, and we’ll be happy to review your case and offer a suitable solution.
Will purchase again
Fast shipping. Good product. My wife loved it.
30 mei 2026
Review zonder uitnodiging
Antwoord van Lace & Lush
Hi Jonathan,
Thank you so much for your review!
We’re delighted to hear that your order arrived quickly and that your wife loved it. Knowing that both the product and delivery met your expectations means a lot to us.
We truly appreciate your support and look forward to serving you again in the future!
I ordered two sets of lingerie and both…
I ordered two sets of lingerie and both arrived as expected. The materials are beautiful and high quality. One of the items was missing a thigh strap and I emailed them and they responded very quickly and agreed to replace one of the outfits. Very happy with my experience and plan to order more!
2 juni 2026
Review zonder uitnodiging
Antwoord van Lace & Lush
Hi Mariana,
Thank you so much for your wonderful review!
We’re delighted to hear that your lingerie sets arrived as expected and that you loved the quality and materials. While we’re sorry that one item was missing a thigh strap, we’re pleased our support team was able to assist quickly and arrange a replacement for you.
Your kind words mean a lot to us, and we’re thrilled that the issue didn’t take away from your overall experience.
Thank you again for your support, and we can’t wait to welcome you back for your next order!
Easy to deal with but not the best with…
Easy to deal with but not the best with sizing. The xl bras are not even close to be xl which is disappointing as the quality and looks are amazing. If your a big girl up top they may not fit
27 mei 2026
Review zonder uitnodiging
Antwoord van Lace & Lush
Hi Yvone,
Thank you for taking the time to share your feedback.
We’re delighted to hear that you loved the quality and appearance of the items. However, we’re sorry to learn that the sizing of the bra did not meet your expectations. We understand how frustrating it can be when a product doesn’t fit as expected, especially when shopping online.
Customer feedback like yours is incredibly valuable and helps us continue improving our products and sizing guidance. We appreciate you highlighting this experience for other customers.
If there’s anything our support team can do to help, please don’t hesitate to get in touch with us directly.
The garments are exactly as described…
The garments are exactly as described and true to size. They fit well and look beautiful
3 juni 2026
Review zonder uitnodiging
Antwoord van Lace & Lush
Hi,
Thank you so much for taking the time to leave a review 😊
We're delighted to hear that your garments arrived exactly as described, fit beautifully, and were true to size.
It's wonderful to know you're happy with both the fit and the look of your purchase 💙
We truly appreciate your support and hope to welcome you back again soon.
Great service
Great service. Nothing has been an issue, quick to respond.. Beautiful garment definitely worth the money.
2 juni 2026
Review zonder uitnodiging
Antwoord van Lace & Lush
Hi Natalie,
Thank you so much for your lovely review 😊
We're delighted to hear that you've had a great experience with us and that you found our team quick to respond and easy to work with.
It's also wonderful to know that you're happy with your garment and feel it was worth the investment 💙
We truly appreciate your support and hope to welcome you back again soon.
Very easy people to work with and great…
Very easy people to work with and great quality material my wife loves them
1 juni 2026
Review zonder uitnodiging
Antwoord van Lace & Lush
Hi Will,
Thank you so much for taking the time to leave a review 😊
We're delighted to hear that you found us easy to work with and that your wife loves the products. That's wonderful feedback for our team to receive 💙
We truly appreciate your support and hope to see you again in the future.
Trevlig kundtjänst som hjälpte till…
Trevlig kundtjänst som hjälpte till utan problem när min beställning blivit fel. Fina kläder!
25 mei 2026
Review zonder uitnodiging
Antwoord van Lace & Lush
Hi Anna-Carin,
Thank you so much for your lovely review! 💖
We're delighted to hear that our customer service team was able to help resolve the issue with your order quickly and smoothly.
It also means a lot to know that you're happy with your items. Thank you for your kind words and for choosing Lace & Lush.
We hope to welcome you back again soon! ✨
Warm regards,
The Lace & Lush Team
Magical!
The set was absolutely stunning on my wife! It fit great, it looked great, she loved the surprise gift and we had a magical evening!
27 mei 2026
Review zonder uitnodiging
Antwoord van Lace & Lush
Hi MP,
Thank you so much for your wonderful review! 💖
We're absolutely delighted to hear that your wife loved the surprise and that the set looked and fit beautifully.
Knowing that we could play a small part in creating such a magical evening truly means the world to us. ✨
Thank you for choosing Lace & Lush, and we hope to help create many more special moments in the future.
Antwoord van Lace & Lush
Thank you so much for your kind review, Ben! 💖
We're delighted to hear that you were happy with our range, pricing, and delivery service.
Your support means a lot to us, and we truly appreciate you taking the time to share your experience.
We hope to welcome you back again soon! ✨
Professional & friendly customer care…
Professional & friendly customer care and really comfortable wearable designs
29 mei 2026
Review zonder uitnodiging
Antwoord van Lace & Lush
Thank you so much for your lovely review, Jess! 💖
We're delighted to hear that you found our customer care professional and friendly, and that you're enjoying the comfort and wearability of our designs.
Your kind words truly mean a lot to our team. Thank you for choosing Lace & Lush, and we hope to welcome you back again soon ✨
With love,
The Lace & Lush Team
customer service
Amazing customer service! Definitely recommend. I wrote down the wrong address and this was fixed so quickly! Really helpful 😊 will be ordering again
29 mei 2026
Review zonder uitnodiging
Antwoord van Lace & Lush
Thank you so much for your wonderful review! 💖
We're delighted to hear that our team was able to help quickly with your address update and make the process smooth and stress-free for you.
Your kind words mean a lot to us, and we're so pleased you had a positive experience. Thank you for your recommendation, and we can't wait to welcome you back for your next order 😊✨
With love,
The Lace & Lush Team
Ordered few sets to my wife and ofc i…
Ordered few sets to my wife and ofc i choose couple of wrong sizes.. Who man shouldnt..😅
Amazing customer service solved this size problem right away and sended new pairs of lingeries (in a right size).
Delivery was fast and can recommend this company to all who loves to have some spicy lingeries and elegance😍
Sets were so beautiful and just like in a photos.
28 mei 2026
Review zonder uitnodiging
Antwoord van Lace & Lush
Thank you so much for the lovely review, Heng 😊
This genuinely made our day! We’re so happy we could help get the sizing sorted for you and that your wife loved the sets 💖
Thank you as well for the kind words about our customer service and delivery — it truly means a lot to our team.
We really appreciate your support and hope to welcome you both back again soon ✨
Great products, great value
Great products. They look and feel as advertised. Fast and transparent delivery. High quality and durable materials. She is a returning customer, and we like the bulk purchase discounts.
22 mei 2026
Review zonder uitnodiging
Antwoord van Lace & Lush
Thank you so much for your kind words, Edgar 😊
We’re absolutely delighted to hear that you’ve been happy with the quality, delivery experience, and value of our pieces 💖 It truly means a lot to us that she continues to come back to Lace & Lush.
Thank you again for your support and for taking the time to share your experience ✨
Antwoord van Lace & Lush
Hi Carlton 😊
Thank you so much for your lovely 5-star review and kind words — we truly appreciate your support 💖
We’re so happy to hear you had a great experience with us, and it really means a lot that you took the time to share your feedback ✨
We hope to welcome you back again soon!
Everything was amazing
Everything was amazing. The quality and the delivery. The customer service is out of this world. Definitely would order again!!! 🥰✨ highly recommend
20 mei 2026
Review zonder uitnodiging
Antwoord van Lace & Lush
Hi Migena 😊
Wow — thank you so much for such a beautiful review 💖✨
We’re absolutely thrilled to hear that you loved the quality, delivery, and customer service experience. Your kind words truly mean the world to our team 🥰
Thank you again for your support and recommendation — we can’t wait to welcome you back again soon 💕
Excellent product and experience with…
Excellent product and experience with the company. Beautiful product
16 mei 2026
Review zonder uitnodiging
Antwoord van Lace & Lush
Hi Mr Clark 😊
Thank you so much for your lovely review and kind words 💖
We’re so happy to hear that you had a great experience with us and loved the product. It truly means a lot to our team ✨
Thank you again for your support, and we hope to welcome you back to Lace & Lush again soon 🥰
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