Lagan Homes England Reviews 73

As first-time buyers, me and my fiancé couldn’t have asked for a better experience with Lagan Homes, and that’s largely thanks to Louise, the sales advisor. From start to finish, she made the whole process so seamless and stress-free, guiding us every step of the way with genuine care and professionalism. She went above and beyond to make sure we were comfortable and confident with our purchase, and we honestly couldn’t have asked for a better person to help us through such an important milestone in our lives.

We did encounter a flooring issue before moving in, but it was dealt with promptly and smoothly, which gave us extra peace of mind. The site managers, Jason and Dan, have also been brilliant – very hands-on, approachable, and always willing to help.

Overall, our experience has been fantastic, and we’re so grateful to Louise making our first home-buying journey such a positive one. Highly recommended!

I Bought my first home with Lagan back in June this year, sales team and site managers have been very proactive, friendly and helpful right from the start, and continue to be to this day! At one point I discovered a leak in the hallway ceiling and alerted the site managers to this, they had someone round to fix it the next day free of charge. Lagan also offer very good first time buyer incentives, would recommend!

Standard of construction very satisfactory. Sam was excellent before and after occupying bungalow.
Only downside was delay in completion & occupation. All in all very happy.

We have reserved the Wedderburn plot in Ravenshead, and have been extremely impressed with how Sam and the team have helped us in this process from the very beginning. Whenever I call to arrange a visit to measure up for furniture, or check on progress, nothing is too much trouble. The decision to purchase a house from this developer has been simplified through honest, open and professional conversations throughout. Looking forwards to moving into our brand new home. Thank you.

Sam, the sales advisor the Ravenshead site has been brilliant. Sam is professional, polite , efficient ,extremely helpful and has been very supportive throughout the buying process.
I am thoroughly looking forward to moving in shortly. Thank you Sam for all your hard work !!

I’ve now been in my home for the best part of three months. The support given to me from the moment I came to look at a prospective home to when I moved in was excellent. All staff, from the sales team to the site management, have always been friendly and supportive. All minor snags have been dealt with quickly and efficiently. I would definitely recommend Lagan homes to anyone considering a new-build property.

We moved into our new Lagan home a week ago and Louise, Jason and Kevin couldn’t have been more helpful. Small list of snags but all small things. Would definitely recommend!

Me and my sister moved into our home one week ago, Louise was great. We were first time buyers and she made the whole process of buying our house so easy for us, keeping us updated every step of the way and giving us guidance. Jason was also great on hand explaining anything in the house we were unsure on really easy process and would deffinitely recommend Lagan homes.

We moved into our Lagan Home, Anchor wharf a week ago and the whole process has been amazing! Louise has been absolutely fantastic always quick to respond, happy to help and nothing was ever too much trouble! Everyone on site is super friendly and we love our new home! Could have wished for a better experience Krystof has also been absolutely amazing always there to answer any questions! I would definitely recommend.

From start to finish Louise was absolutely brilliant, nothing was ever too much for her and she answered any emails/ questions I had promptly. As a first time single buyer it is a very daunting process but Louise made the whole process stress-free and enjoyable. Everyone at Anchor wharf have been extremely helpful, I could not recommend them enough! A massive thank you to Louise.

I moved into my Lagan Home at Anchor Wharf December 2024. From start to finish Louise was fantastic and went above and beyond to help me through the process nothing was too much trouble for her. I must also add in Krystof any problem he too did everything possible to help any issues.

We moved into the show home at Anchor Wharf on the 21st Feb. During the process Louise was really helpful and reassuring when our sale fell through. This was much appreciated during such a stressful time. Louise responded to emails and calls promptly and professionally. On site we found Kristof to be extremely helpful with a lovely friendly demeanour. He is knowledgeable and you feel you can trust him with any property enquiries. Many thanks to you both

Louise was extremely helpful and understanding when we purchased our property from Lagan Homes. Nothing was too much trouble for her to sort out or arrange.

I would thoroughly recommend purchasing a property through Lagan Homes. Louise was extremely helpful, answering any questions promptly and providing reassurance throughout the whole process. Nothing was too much and for a first time buyer that was great knowing you were being looked after from start to finish. 10/10 customer service.

We completed on our home at the end of Jan 2025. Louise was very helpful during the whole process and kept us updated throughout. Krystoff has been fantastic, he is so friendly and makes sure any issue (there have been very few) is solved quickly! Thank you for making our move a lot less stressful :)

Danielle was such a great help to us .
She made the experience of buying a new bluit house, less stressful. She tried her best to make things go quicker. She reassured and assisted us in every step of this journey.
Even when we felt overwhelmed with all
the process, she kept calm and was patient with us.
After collecting the house keys, she checked if we settled well in the house and explained everything we needed to know and who to reach if any concerns.
I would definitely recommend Lagan house and Danielle as sale advisor.

Extremely poor customer service.
We brought our home with Lagan in Mach 2024.
Found there is flooring issue in Jan 2024 and they agreed to fix it before we moved in. However, there was nothing done and we put this issue on our snagging list and hope they will fix it at some point. The site people are lovely which they viewed and took picture of the issue then confirm they will pass the issue to customer care.
Now customer care denied there is a problem and said it was us not following the product care instruction which caused the damages.
Even you have all the evidence and dated picture they still denied the problem!
Reconsider if your are thinking to buy a all ready to move in new build home as there is no after sell customer service.

We’re very happy with the house we purchased at Lagan Homes in Swindon. Very well-built house inside and out. Barry & Yvonne are very nice, friendly, accommodating and helpful. They explained everything before we moved in on 3rd of April 2024. This house I can truly call our home for keeps.

Lagan Homes Western Gate Swindon. We are very happy with our purchase. Yvonne and Barry were both very helpful. They were very patient with us. I highly commend the customer service we received. The house we purchased was of a very high quality. No complaints so far from us. We moved in last April 2024 and we are really happy. Francis

LEAVE RATBY ALONE! We don’t need anymore homes. Out village is struggling already with all the latest developments. Our water pipes, gas pipes, roads, school, doctors can’t take it, we’re well past capacity and our beautiful woodlands and green spaces are all but gone. Build somewhere else!