Lagan Homes England Reviews 73

Fantastic customer service from start to finish. Sue and Dan at Cotton Meadows made the whole experience stress free, from picking our choices to the moving-in day. Nothing was too much hassle for them and the level of communication was excellent especially when things were delayed our end. Both went above and beyond for which we are extremely grateful. In addition I want to highlight the high quality of specification and attention to details in the house itself. I would highly recommend Lagan homes and we are extremely happy with our new home.

After moving in on the 18th December the most stressful time of the year everything ran smoothly thanks to your brilliant site manager.no major issues and any small issues dealt with immediately.we are now with customer care who have been excellent.Thanks lagan homes.jackie and shaun Ryan.

The customer experience and service we’ve had from Lagan has been fantastic! Tracy has been phenomenal through from reservation to completion, going the extra mile through every step. In the process we experienced many external setbacks, for which Tracy and her experience were able to resolve quickly.
Everyone on site has been friendly, I have really enjoyed every time I’ve gone in, and we’re looking forward to moving into our home.

We are delighted to have moved into our new home on 30th December 2023. The quality of the construction is excellent . We have viewed a few new builds from well known builders, but we were happy with Lagan homes Swindon and we went for it. I appreciate Yvonne from the sales office for being friendly and helpful. A big thank you for Barry and Brian for their high quality work and professionalism onsite.

I wish I can give -1000 star to Lagan homes.
I have been waiting for my garden to get fixed and no response from them. Very very poor customer service. Guys AVOID Lagan Homes.

It's been over a week and no one has contacted me from Lagan Homes. Whoever have left good reviews here..seems like they have not faced big issues with Lagan Homes or fake reviews.

The Lagan home team at kingstone Grange Hereford , have been amazing throughout, from Gail at the very beginning showing us our new home and going through everything with us (first time buyers) to Jason answering our questions and helping us in our new home, nothing ever seems to be a bother always on hand if we have any queries or issues ,very helpful, we cant fault anything

I cannot praise Lagan Homes/Kingstone Grange enough. From our first viewing with Gail to our moving in (February), nothing was too much trouble. This is our first new home purchase ( 2 previous homes were previously enjoyed), but we had no need to be nervous over any snagging issues, as they were few and far between and Site Manager Jason dealt with everything promptly and efficiently. Totally delighted with our move and the quality of our new home.

From start to finish and even now, the service has been amazing. From our first meeting with Gail to reaching out to Jason for little touch ups (sometimes through my own doing) nothing was to much trouble. Everyone is super friendly and can honestly say I’ll miss seeing them when the site’s complete.
The move overall for us was challenging however Lagan Homes made it easy, and as stress free as possible. Gail was always there to reply to emails, however big or small my questions.
I couldn’t have done this process without their support.
Can’t thank the team at Kingstone enough for all their work it’s been an absolute pleasure and joyful experience!

We went to Kingstone Grange to look at the new houses on offer in January 2023.
The sales staff were exceptionally nice, guiding us through the process of ordering our new home, choosing all the options and making sure we were kept informed along the way.
We took possession of our new home only two months later and everything is perfect! We've had no snagging issues at all, everything works as it should.
The site manager has been absolutely brilliant, calling in and making sure there are no issues on a regular basis.

I'd highly recommend Lagan Homes to anybody! First class service from lovely people!

Simply impeccable service. Very helpful throughout the process and friendly. They make you feel welcome and respected. If anything was not working (like my bathroom extractor fan) it’s replaced quickly without question or complications and the fan was my only minor issue - House immaculate and feel they will still be helpful well Into the future if anything else goes wrong. Thank you Lagan Homes I would fully recommend using you to anybody. Mark

We moved into our new house in October 2022. We are absolutely delighted with it. Inevitably, as with all new build homes, there have been a few snagging issues, but the customer care team have been extremely quick to respond and get things fixed. The team are attentive, polite and friendly and are a pleasure to communicate with.

I attended the launch of Steeples Green on Saturday. It was very busy when I arrived however, the sales staff acknowledged me and was very helpful.
There was only a show home for a 4-bed property and as a first-time buyer, I am looking for something much smaller. They took me into a 3-bed property that was unfinished, which allowed me to get a real sense of the size and was definitely more within budget.
Overall the staff were very helpful and the quality of the homes I looked at were very good. Highly recommend attending their launches and looking at buying their houses