Lakeland Leather Reviews 

The service was brilliant from start to finish.
Customer service were very helpful.
Oh and my leather jacket perfect oozes class and quality 👌

I bought a leather jacket about 30 years ago from Lakeland it is still being worn and looks new so my experience before buying my latest leather jacket was already positive. The new jacket arrived beautifully packaged and quickly, the colour is beautiful, the leather is soft and the design very modern and I absolutely love it

It's not just the high quality items available but the service offered from purchase to forwarding and returning If necessary, which is excellent!

I love the quality of the leather that Lakeland use…super soft and ultra comfortable. The fit of the jacket is great too although the sleeves of my latest purchase are a bit on the long side so will be tucking them under. Notably this wasn’t the case on my previous purchase so clearly the sleeve length varies between jackets.
The jacket was delivered within a few days of my placing the order so no issues there.

I received a fantastic quality leather purse and outstanding customer care team from Lakeland Leather. Both Geraldine and Agnieska are a real credit to Lakeland and were extremely helpful when the courier (DPD) held up delivery of my purse returning it eventually to Lakeland! Lakeland is a really customer focused company and I highly recommend both them and their products.

Lovely bag. I want more leather bags as I have concern about some faux leather products now. Bag is just the size, colour I wanted & I like 3 compartment s when I open it. Also with stories of bags being cut open at the bottom, in attempted theft, I'd like to think thieves wouldn't get my phone and purse in one action.
Phone is locked with 2 pins and I never walk around with my purse. I always secure purse before I walk on. I had purse taken years ago, a scarf theft years later and a magazine theft from open tote bags with no secure fastening. I believe that scarf, magazines thieves hoped to find something more valuable. They were so quiet when they did this. Didn't know magazine was missing until I got on bus. So yes I'm happy with the bag

Really happy with my purchase. The quality is outstanding.

Excellent customer service and the leather handbag is of excellent quality. Very happy with my purchase.

Delivered quickly,although a more precise delivery time other than between 7am and 10 pm would be helpful.Beautiful leather and very well made.

A great company, with beautiful products. I bought a purse and I absolutely love it. If I had to improve one thing, it would be the card slots could be a tiny bit wider as it is a bit difficult to get the cards in and out.

Great choices. Great quality. Arrived quickly. Love my new leather shoulder bag and purse, thank you.
Would recommend.

I purchased a navy handbag which is exactly as described. Lovely quality leather and a competitive price.

Ordered four bags recently one of which still had the security tag in it - not impressed. Contacted Customer Services who suggested I take it in any store to get it removed. I wasn’t going to do that and then I was told to package it up and return it. I didn’t have any packaging to send it back so asked them to send some to me together with a label for free return - that didn’t go down well either. All I wanted was for the security tag to be removed and the bag sent back to me but no they are going to return my money and I’ve got to reorder the item again. Well I won’t be doing that. Why is it that nobody listens to what you say nowadays. Don’t think I’ll be shopping at Lakeland Leather again.

Very pleased with the quality of this wallet. Well manufactured. Excellent service and prompt delivery.

The bag is excellent 5stars for the bag but delivery was a nightmare

Very happy with my new wallet. It was delivered on time, no problems. Thanks.

All their products are beautifully made, the website is easy to use, delivery is fast and you are kept informed of the parcels journey. Products arrive very well packaged.
I would highly recommend

Needed a small bag for special occasions - this one in navy is perfect - beautifully made in soft quality leather and looks lovely with day or summer evening wear. Delivered within 2 days of ordering - excellent service. So pleased I bought from Lakeland Leather.

Bought a pair of sheepskin slippers from Lakeland leather, used around the house only and the soles have split across the ball of the foot though there is still plenty of tread left on the shoes, after less than a year. Wear and tear apparently. I'll stick to the Next slippers that are 3 times cheaper and last twice as long.