A BIG thank you to David Francis and Harry Phillips for helping me with a time sensitive case. In less than 2 working days they were able to get me a mortgage offer for a client looking to purchase... Toon meer
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Lees wat reviewers zeggen
we came to landbay late in the day on a modern auction purchase after previous lender let us down. underwriter (David F) was superb, totally got the urgency of the situation. can't expect that sort of... Toon meer
Bedrijf heeft geantwoord
This lender moves quickly for new applications. However when redeeming the mortgage the company took several months even for a straightforward cash repayment because their staff were not properly trai... Toon meer
Bedrijf heeft geantwoord
We have recently regularly been using Landbay to place 6 bed HMO mortgages. Our client is a portfolio landlord (lots of experience with several lenders!) and always comments on how sleek Landbay's use... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Landbay is an award-winning specialist buy-to-let lender providing landlord lending solutions via our intermediary network. Our team offers in-depth knowledge of the buy-to-let mortgage industry, combined with a technology-enabled approach to lending, which equips us to take on complex cases.
Contactgegevens
111 Buckingham Palace Road, London, SW1W 0SR, SW1W 0SR, London, Verenigd Koninkrijk
- 020 3817 7700
- support@landbay.co.uk
- landbay.co.uk
4,5
Uitstekend
613 reviews
Heeft 72% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Under writer Collette on the case was…
Under writer Collette on the case was very helpful and informative.
16 april 2026
Simple process through to legals which…
Simple process through to legals which were completed on time
14 april 2026
Straightforward underwriting
Straightforward underwriting, great support and speed. All you need from a Specialist Bank
13 april 2026
Case cancelled without notice
Landbay cancelled the case due to lack of response from the solicitor who was dealing with their requirements.
Zero communication to myself (broker). Case was re-instated but then client needed to sign all new documents which caused delays.
Intermediary submitted business should have the intermediary involved and informed at every stage. Poor from Landbay on this occasion.
10 april 2026
i had 100% support from the BDM it is…
i had 100% support from the BDM it is very important for me to have that
9 april 2026
Excellent communication direct with…
Excellent communication direct with underwriting team
1 april 2026
Process was simple
Process was simple, quick and efficient with good communication throughout.
2 april 2026
Very good communication and cooperation…
Very good communication and cooperation to ensure a smooth process where there was a risk delays.
1 april 2026
Excellent communications and…
Excellent communications and underwriting.
speed of service on all aspects from initial application to completion a breath of fresh air.
1 april 2026
Poor customer service for redemption
This lender moves quickly for new applications. However when redeeming the mortgage the company took several months even for a straightforward cash repayment because their staff were not properly trained to deal with the matter. They staff were incompetent and rude and the company was so slow and they forced me to pay additional interest at much higher rates because they were so slow. Always use a broker!!
26 maart 2026
Review zonder uitnodiging
Antwoord van LANDBAY
We're sorry to hear about your experience, and we'd like to put this right.
We reached out via Trustpilot but haven't heard back. We do need to hear from you directly to investigate this properly. If you can contact us with your name and mortgage account number, we'll pick this up straight away.
When we receive large or unusual cash payments, we're required to carry out verification checks before applying funds to an account. This is a legal requirement for all lenders, but we understand it's frustrating when you're trying to redeem your mortgage and want certainty on timings.
Please get in touch at enquiries@landbay.co.uk or on 020 7096 2700 and we'll be able to take this forward for you.
Clear process- competitive product
18 maart 2026
Great customer service
Great dealings with My BDM ( Jon Braddick) and the underwriter (Glen Shipman) both of whom couldn't have been more helpful with this difficult case.
17 maart 2026
Fantastic as ever!
Fantastic as ever!
Shout out to Chloe Newton Underwriter and Ian May BDM.
17 maart 2026
Great advice from BDM Alex Whitham as always
12 maart 2026
Recent experience on buy to let remo
Excellent experience from BDM Alex who is top tier , right through to underwriting and post offer . Highly recommended .
2 maart 2026
Collette was brilliant and very patient…
Collette was brilliant and very patient with a very testing case!
6 maart 2026
Very smooth running of the entire…
Very smooth running of the entire transaction Rahead was excellent
5 maart 2026
Generally easy
Generally easy. Not as straightforward as product transfers from other lenders are easier.
1 maart 2026
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