There were a few issues during the visit, but the main one was being charged 20p for tap water. I only realised afterwards when I checked my bank account. My cocktail was £12, but the total charge was... Toon meer
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Tried to book for a work outing and arranged a call with a member of staff to discuss. They never called, so we followed up and rearranged; again, no call, and the same thing a third time. No apologie... Toon meer
Went to Lane7 the other night and had a fab time, the place is amazing and the staff was excellent, we had a young blonde girl looking afta us and she was so polite and helpfull, forget her name i thi... Toon meer
Dibor @Lane7 Victoria: Thank you to Dibor at Lane7, Victoria. Thanks to him, we had a great time- he went above & beyond & he corrected any delay within mins & was so efficient & professional. Wit... Toon meer
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We came to play a game of bowling
We came to play a game of bowling. Amazing service especially from matt h (the tall one :)). He was very attentive and made sure we had the best experience he was very happy to help. Will definitely return for some more karaoke, Thanks matt!!
Matt gave amazing instructions with a…
Matt gave amazing instructions with a good attitude for when he's working you can tell he puts 100% into everything he does.
Great staff
Lane 7 Leicester
At Lane 7 Leicester I was served by Jai Patel at the bar with amazing service, he was very polite and helped me get my drink quick and efficiently.
Victoria - poor customer service
Victoria, London location
Customer service is awful. Rude on arrival, said people upstairs could assist with food order and later golf (none were present). When I did find someone, they said you have to speak to the people downstairs. Concept is great, food was good. Just a shame about the poor service.
Amazing service
Klaidas at Bath was absolutely amazing. Incredible service, he was the most hospitable person we met all night. Loved every second at lane 7.
Atrocious service
The service was atrocious, we went to the Bristol branch and waited longer than needed for drinks. There was one lady serving who seemed to avoid me and my partner for some reason and gave us bad looks (maybe she was moody because she was the only one working). There were other staff standing around talking while the bar got busier and busier. We arrived at the time we booked it and had to wait for around 30 mins for a lane to open for us. In the end we complained and left.
Great service and entertainment
Great service and entertainment
Andre The Bartender
Andre the bartender was amazing, so helpful with drinks.
Somehow we stumbled across grey amd nephew
And it lead to a lovely night of antics and fun. Cracking guy, amazing advice. Gem to to meet.
Lane 7 Edinburgh
We were at Lane 7 Edinburgh today and had a great experience. All staff were very polite and friendly. To top things off they gave us a free game of bowling which was very unexpected. Thank you
Lame 7
No prices on website. Was ripped off with the cost of bowling. Was lied about pool, 1hr game £18, manager said it was £26. No oche on the darts, Dumb little girls employed without a real grasp of speaking clearly. Drinks were shockingly expensive. All in all the worst experience ever. Atlantic bowl is far better, at least you know what you are paying beforehand.. Avoid Lame 7 at all costs.. You've been warned.
Pirate pilfering rip off 7
Went to lane 7 after booking shooting range in Altrincham venue that's just opened, was told shooting range is broke so booked bowling instead. I booked for 2 at £26 pounds and was told you can bowl until you finish, i said ok. On the day we played bowling and one game lasted only 10 minutes, also the last bowl should have been 3 bowls not 2. So i went back to desk and asked is my game finished, and was told yes. I said to them I was told bowling was on going, must be more than one game? they said that's it. We explained that Atlantic bowl gives you 2 games and is priced better value. They said book again for another game, I said no chance. The drinks are expensive too, so never even bought one. Lager is £6.50 pint unbelievable. Total rip off and the website mentions no pricing on the games at all? this franchise is a con and they exploit to rip you off. There are much better venues out there than this pirate pilfering money grabbing bent unprofessional outfit. Puts even Blackbeard to shame, avoid at all costs.
Nayshorne was such a good host at lane 7
Absolutely impossible to navigate
Absolutely impossible to navigate. I’m losing my mind trying to book.
Far too cramped and terrible ball…
Far too cramped and terrible ball selection. Stuck using a ball that was too heavy to fit my fingers.
Then to top it off no coffee or milkshakes.
Far better places to bowl.
Great for a date night
Great for a date night. This is our 4th visit here being with family as well just myself and my partner, and the staff are very welcoming.
A special mention has to go to Joe/Joey who was full of endless smiles and very helpful in keeping us right, with being bowling and darting newbies, and also Kaitlen who was also very aware when we needed a top up, was always on form! The rest of the staff were also cool af, and the bartenders and also kitchen staff.
Only fault I could find it with is with the gaming machines, some of which were out of order, but to be honest, better that than than the staff compared to other venues.
This is our go-to-fun-place from now on!
First time visiting Lane 7 Victoria…
First time visiting Lane 7 Victoria yesterday, Ade who was working in the arcade downstairs was a great help with explaining how everything worked, ensuring we had drinks and checking in on us throughout our time downstairs. Great customer service and attentive as some of the games we had issues with.
Good
Enjoyed it Ellie a member of staff was fantastic with myself and my daughter will definately return
Was a bit disaappointed with toilets though aa not clean and no soap to clean hands also floors were slippy as puddles of water everywhere
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