Company is absolute disgrace. They don’t pay out the money like they’re supposed to and when it does come in it’s not the right amount. The system is horrible and the sales staff has been rude and doesn’t fix what we need properly. Don’t waste your time or money.

My issue was dealt with quickly and accurately. My tech understood the issue and immediately corrected the issue. Best support experience I have had in a while.

He helped me out to get a new employee set up

Muy amables

The person helping me was patient and very clear. He was able to help me very quickly. Thank you!

I recently had an outstanding experience with Lavu’s customer service team, and I cannot speak highly enough of the support provided by their representative. As a small business owner managing a restaurant in Washington State, I rely heavily on Lavu’s Point of Sale system to streamline operations, and their customer service truly sets them apart.
The representative I worked with was exceptionally knowledgeable, patient, and professional. When I encountered an issue with configuring our menu and processing transactions, they took the time to walk me through the solution step-by-step, ensuring I fully understood the process. Their clear explanations and proactive approach not only resolved the issue quickly but also empowered me to optimize our system for better efficiency. They even followed up to confirm everything was running smoothly, demonstrating genuine care for my business’s success.
The responsiveness and expertise of Lavu’s support team have been a game-changer for our operations. Whether it’s troubleshooting technical issues or offering insights on system features, their dedication to customer satisfaction is unmatched. I wholeheartedly recommend Lavu to any business owner seeking a reliable POS system backed by top-tier customer service. Thank you for going above and beyond!

Lavu's support is the absolute best! Always courteous and helpful.

Customer service was top notch. Mohammed was extremely helpful and solved the issue in amazing time.

Detailed on answers

Ashik was fast and resolve all the issues!!!

KT was very helpful assisting me with a printer issue and it was difficult because the restaurant was very busy but she was very patient.

When I have an issue or need help regarding my POS, I dial LAVU and the agents are always ready and eager to help me. They are always polite, patient and capable to resolve my situation!
I am so thankful for LAVU’s customer service!!!

Mohammad was a pleasure to work with. Very polite and understanding and open to finding solutions to our issues quickly! Thank you!