Never have any dramas with these guys, drivers have a can do attitude and are always professional and friendly. Thank you.
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Lees wat reviewers zeggen
I use lawsons Salfords for all my landscaping/building project materials. Quality products at decent prices . I’ve also recently purchased some Stihl gear off them as well high quality equipment at a... Toon meer
Love my Salfords and horley Branch, Scott, Darren, Cameron and Miles (If he’s not a Scottish) have always been so helpful in the shop, Jamie at the helm of delivery’s, and of course the various... Toon meer
Scott from the sales team is always so helpful and professional and goes out of his way to make sure delivery times are on schedule and helps us with estimating with jobs ….and that’s all you want
Bedrijfsgegevens
Geschreven door het bedrijf
Lawson and Son Timber Merchant was established in 1921 in North London, becoming Lawsons Whetstone Ltd in 1931. Here at Lawsons, we stock a huge range of premium and high quality fencing supplies, consisting of fence panels, fence posts, gravel boards, closeboard fencing, fencing accessories and much more. Being one of the largest timber and builder's merchant in London and the South East allows us to stock timber fencing in much larger volumes than smaller suppliers, meaning that you benefit from our range of fencing and timber products.
Family Values, Professional Service
Geschreven door het bedrijf
- Lawsons is a family-owned company, established in 1921, and we pride ourselves on our customer service - whether you're a tradesman/builder or a novice DIY enthusiast.
Contactgegevens
Bonehurst Road, Salfords, RH6 8PP, Surrey, Verenigd Koninkrijk
- 01293 784459
4,7
Uitstekend
90 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 87% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Shane from Salfords branch
Shane from Salfords branch
Amazing man
Will always go that extra mile for you
5 januari 2023
Great quality and service
4 november 2022
Great service as always
Great service as always. The driver was perfect got it exactly where needed.
22 juli 2022
Salford branch good team but transactions a hassle
Overall Lawsons Salford branch have been good to deal with, which is why 2 stars, but unfortunately this twice requested review relates to an order which went bad.
The team seem friendly and helpful when dealing with them in person or over the phone. Where it all fell apart for me is in the financial transaction side of the business.
I had an issue when I first became a customer and paid for an invoice online via their website because I wanted to use AMEX and they don't accept it in store?? The website took the money, but I didn't get a receipt and the money went into a black hole for days. Then it was a hassle to get my order finally completed.
Second issue was relating to this particular order which went wrong as they twice delivered the wrong sized item and then never came back! After chasing a couple of times, I got tired of waiting and asked for a refund. Refunds should be something simple, and routine, but they made it was such a hassle and a bad experience. I had to chase a few times and still haven't received my money after I personally returned the items and have had to put a chargeback in with my bank to get it back! With so many competitor merchants in the area, sadly this has encouraged me to try elsewhere since I don't want to have to go through all this again in future.
21 juli 2022
Antwoord van Lawsons (Whetstone) Ltd - Salfords
Good afternoon,
i am sorry to hear the experience after starting positively was not up to the standards we set ourselves.
Please email refunds@lawsons.co.uk and we will be sure to sort this out right away.
Great delivery.
15 juli 2022
When ever l come into your yard…A thank you
When ever l come into your yard shop,all ways helpful, and willing too load the car.
Thank you.
Regards Andy Bennett
Bennett landscapes.
14 juli 2022
Lawsons Salfords
We’ve used the Guys at Lawsons Salford branch for many of our building, fencing and landscaping projects, and have always had a stress free experience. The delivery guys always go out of their way to place our order in a place that’s not disruptive to access, and close as possible to the working area. The staff have always been approachable for advice and recommendations by phone or in person when needed. We would recommend Lawsons every time.
14 juli 2022
Good service
14 juli 2022
Excellent Service!
Good Price including free delivery. Delivered when they said they would and driver was both friendly, and very helpful. Products exactly as ordered. Well Done!
14 juli 2022
Lawsons done well
Easy to use web site pick my order payed me money by card was asked to pick a delivery date had all details taken and a reply that delivery would arrive on the date chosen it all arrived on time driver was excellent/polite / helpful well done great team work
14 juli 2022
I ordered sleepers to help level my…
I ordered sleepers to help level my garden and also used for boarders. I previously ordered full size sleepers, these recently were half size. Good quality and delivered promtly.
I would definetly recommend.
15 juni 2022
Shane spot on as always.
15 juni 2022
Efficient service as always
Efficient service as always, prompt delivery and left where requested.
15 juni 2022
Amazing customer service
Amazing customer service, very friendly and knowledgeable team, would highly recommend this supplier to other trades as well as my own customers.. always willing to replace damaged materials from transit.. I would recommend Salford's branch specifically…
9 juni 2022
Great customer service!
Great customer service… did not have item I requested in stock but still tried to deliver earlier than website suggested after I called the branch!
8 juni 2022
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