I don't believe this company are still trading despite having a website and taking customers' money. Took my payment and then said the order had been cancelled (at my request??). No refund.
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Lees wat reviewers zeggen
I recently received a plant that although healthy, the single mini pineapple fruit had become detached. Within hours of emailing customer support, I received a very helpful response. Not only were the... Toon meer
Lovely plants arrived in perfect condition. Easy to read an identify plant leaflet giving all necessary info. Love the selection as I never know what to pick at a garden Centre, this way I get somethi... Toon meer
I have not received my spring basket although I’ve paid for it. I keep having to chase my baskets up each new season. Very disappointing, although when baskets do arrive, they are lovely.
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Not green fingered? No worries. We deliver everything you need for hassle-free gardening, and beautiful indoor plants. Our boxes are the perfect gift for lovers of beauty and nature.
Contactgegevens
Verenigd Koninkrijk
- help@lazyflora.com
- lazyflora.com
3,0
Gemiddeld
3K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Lovey plant for my first one :) looking…
Lovey plant for my first one :) looking forward to the next
5 april 2022
Review zonder uitnodiging
Super speedy delivery and plant exactly…
Super speedy delivery and plant exactly as described!
5 april 2022
I love Lazy Flora
I love Lazy Flora the customer service is second to none. The plants are always beautiful and so well packaged.
5 april 2022
Superb customer care skills
Sorted out a plant that died quickly and easily, sending us a replacement we hopefully will have no problem with. Superb customer care. Really impressed.
5 april 2022
Excellent choice of plants
Excellent choice of plants, fast delivery. Plants look lovely & healthy
5 april 2022
In general quality is always good but…
In general quality is always good but sometimes transit is not as careful as it should be
5 april 2022
Antwoord van Lazy Flora
Hi Jones, thank you so much for taking the time to write a review for us on Trustpilot!
It's lovely to hear you've been happy with the quality of your plants, but I'm sorry to hear there have been some issues with your deliveries. Damages in transit are generally rare for us as everything is packed securely and the courier company we use is usually very careful with our parcels - we do know sometimes things can go wrong when shipping fragile and perishable items across the country, though, and for any instances like this we have our 30 day plant guarantee. If anything ever arrives damaged or there are any other issues, please don't hesitate to email our customer service team on help@lazyflora.com and we'll get back to you to help further right away. We will always replace any plants that arrive damaged.
Perfect in every way
Perfect in every way. I'm delighted with my plant, its pot, the delivery. Everything. Thanks!
4 april 2022
Top customer service
Wonderful experience with this company. Really kind customer service and plant arrived looking spectacular. Can't speak highly enough.
Thanks guys, I'll be in touch again soon.
4 april 2022
Review zonder uitnodiging
Love Lazy Flora
Love Lazy Flora! The plants were healthy and the packaging was so nice. Website was easy to use the prices are fair. Would definitely order from them again.
4 april 2022
Brilliant.
Great service, ordered my albino variegated cheese pant. Looks amazing, too quality. Delivery was either 1 or 2 days so very little time in transport.
Made a great addition to the indoor forest me and the Mrs have. Cannot fault and will use again.
4 april 2022
Ordered birthday presents for my sister…
Ordered birthday presents for my sister and my niece. They were easy to order and arrived on the date requested. Both loved the plants the quality of them.
3 april 2022
Review zonder uitnodiging
Excellent service.
2 april 2022
Lazy Flora is by far THE BEST
Lazy Flora is by far THE BEST company I have bought plants from online. Literally, hands down the best! The packaging was free of plastic and nasties. The plant arrived beautiful, and still looks great two weeks later (when I've ordered with other companies the plants come either saturated or severely dehydrated). Would 100% purchase from again. I'm sold on Lazy Flora and all they stand for and do! Thank you so much!
2 april 2022
Obsessed with the latest delivery
Obsessed with the latest delivery from Lazy Flora, everything is such high quality and the care sheets are super helpful. All packaging recyclable or eco disposable, delivery always convenient and reliable.
There had been a small error with my order and delivery which Sarah and Laura sorted out so efficiently and because Claire knew i wanted the boob planter and there was 1 left at the time had asked the warehouse staff to hold for me till resolved. Can't ask for more personal or better customer service, friendly and 5 star as always.
I look forward to the pet friendly subscription every month and due to them being so clever there is now higher valued/rarer plant's being sent. Super exciting.
If you've never ordered from Lazy Flora I'd highly recommend it. Amazing service.
31 maart 2022
Seems like a great company 👍🏽
Seems like a great company, placed an order, close to the expected delivery date I noticed a problem and emailed them and they responded within the hour and rectified
30 maart 2022
Beautiful, healthy plant
Very happy with my order. A beautiful healthy plant with care instructions included. Arrived when expected. Only downside is the courier delivered the plant upside-down (despite ‘this way up’ on the box). But the plant was safe as had been packaged well.
30 maart 2022
Always a pleasure to buy from Lazy…
Always a pleasure to buy from Lazy Flora! High quality and down-to-earth (literally!) with a real community feel.
30 maart 2022
Plant came quickly in perfect condition…
Plant came quickly in perfect condition with helpful instructions explaining the conditions each plant likes
30 maart 2022
Slight hiccup in delivery but sorted…
Slight hiccup in delivery but sorted out without any fuss at all – absolutely wonderful as usual!
29 maart 2022
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