I don't believe this company are still trading despite having a website and taking customers' money. Took my payment and then said the order had been cancelled (at my request??). No refund.
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Lees wat reviewers zeggen
I recently received a plant that although healthy, the single mini pineapple fruit had become detached. Within hours of emailing customer support, I received a very helpful response. Not only were the... Toon meer
Lovely plants arrived in perfect condition. Easy to read an identify plant leaflet giving all necessary info. Love the selection as I never know what to pick at a garden Centre, this way I get somethi... Toon meer
I have not received my spring basket although I’ve paid for it. I keep having to chase my baskets up each new season. Very disappointing, although when baskets do arrive, they are lovely.
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Not green fingered? No worries. We deliver everything you need for hassle-free gardening, and beautiful indoor plants. Our boxes are the perfect gift for lovers of beauty and nature.
Contactgegevens
Verenigd Koninkrijk
- help@lazyflora.com
- lazyflora.com
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Lazy Flora's customer service is genuinely a 10/10
I had a good read through these reviews before I bought a Variegated Strelitzia from Lazy Flora. The first plant arrived and was beautiful but had some damage to the leaves. Laura was super polite and helpful in arranging a return.
The second plant arrived in better condition despite some delivery mishaps and Laura has been really quick with the replies and was kind enough to answer all my questions in regards to the aftercare for my new plant, I cannot fault the customer service at all and would definitely recommend Lazy Flora for this alone, thank you Laura!
Great products and service
I took out a 1 year monthly subscription last December, the plants are great quality and so far all but one is thriving, the one that failed within 2-3 weeks was replaced by Lazyflora without hesitation. One of the ceramic pots was shattered on delivery, must have had a good thump somewhere as the packaging is very sturdy, again this was replaced without question or hesitation by Lazyflora.
All in all we’re very pleased with our subscription although may not renew as we’re running out of space to put them! I will check if there’s a lower delivery frequency option.
Customer Service has been top notch
Customer Service has been top notch! Always happy with my mystery plant each month, thank you!
Always great service and plants.
Great value and amazing service
Excellence service
Great prices. Lots of information given on site. Very quick delivery. Arrived well packaged. Very nice healthy plants.
Nothing arrived - no communication
Really poor. Nothing has arrived. I've emailed a query about ny order and just got an automatic reply. So, to expect a review is bizarre.
I'm hoping this can be sorted out and I haven't paid £85 for nothing.

Antwoord van Lazy Flora
Not easy to contact
I signed up for a once a month subscription and was thrilled with my first delivery. However, within 12 days of this I have received two further emails thanking me for my order and two further payments taken from my account with no more plants delivered. Unfortunately the only way you can contact Lazy Flora is on email, to which I've received a response that it may take longer than usual for them to respond due to high email traffic, so I suspect I'm not the only one who has had issues. What had been a lovely experience has unfortunately been overshadowed by a glitch and poor customer service.

Antwoord van Lazy Flora
Fantastic. Lovely pots and plants.
Fantastic company. You can see the care and attention to detail when the plants arrive. Will definitely use again.
Not received
Over a week since order placed, hasn’t been dispatched and no communication. Emailed for an update 2 days ago with no response except the automated one.

Antwoord van Lazy Flora
It's bee more dhan 10 days that I…
It's been more than 10 days that I ordered and I'm still waiting for my order to arrive, 😡

Antwoord van Lazy Flora
Excellent range of plants & pots
Excellent range of plants & pots, I love the denim pots. Excellent customer service. One pot was broken on receipt, it was immediately refunded.
I get giddy when it’s payday & I can order more beauties
Great service!
Great service! Plant arrived well packaged and I loved the information card about the plant that came with it. Delivery was very quick
Beautiful perfect
Safely packaged, speedy delivery. My plants & pots arrived in perfect condition. The plants are very healthy. I will be ordering again. Great company
Beautiful plants
Beautiful plants , delivery was only a couple of days love them so ordered another box full Thankyou lazy flora
Every plant has been amazing
Every plant has been amazing. Would definitely recommend and purchase from them going forward.
Received my plants in great condition…
Received my plants in great condition and customer service were fantastic, thank you!
Lovely plants
Lovely plants packed really well with clear instructions on plant care. Delivered quickly. Will buy from Lazy flora again.
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