Lazy Flora Reviews 

2.621
•
TrustScore 3 uit 5

3,0

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I don't believe this company are still trading despite having a website and taking customers' money. Took my payment and then said the order had been cancelled (at my request??). No refund.

Beoordeeld met 5 van de 5 sterren

I recently received a plant that although healthy, the single mini pineapple fruit had become detached. Within hours of emailing customer support, I received a very helpful response. Not only were the... Toon meer

Beoordeeld met 5 van de 5 sterren

Lovely plants arrived in perfect condition. Easy to read an identify plant leaflet giving all necessary info. Love the selection as I never know what to pick at a garden Centre, this way I get somethi... Toon meer

Beoordeeld met 2 van de 5 sterren

I have not received my spring basket although I’ve paid for it. I keep having to chase my baskets up each new season. Very disappointing, although when baskets do arrive, they are lovely.

Bedrijfsgegevens

  1. Tuincentrum
  2. ook in
  3. Binnenhuisarchitect
  4. Bloemenbezorging
  5. Bloemenmarkt
  6. Kwekerij

Informatie afkomstig van verschillende externe bronnen

Not green fingered? No worries. We deliver everything you need for hassle-free gardening, and beautiful indoor plants. Our boxes are the perfect gift for lovers of beauty and nature.


Contactgegevens

3,0

Gemiddeld

TrustScore 3 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,0

Alle reviews

(2.621)

0 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Lazy Flora's customer service is genuinely a 10/10

I had a good read through these reviews before I bought a Variegated Strelitzia from Lazy Flora. The first plant arrived and was beautiful but had some damage to the leaves. Laura was super polite and helpful in arranging a return.

The second plant arrived in better condition despite some delivery mishaps and Laura has been really quick with the replies and was kind enough to answer all my questions in regards to the aftercare for my new plant, I cannot fault the customer service at all and would definitely recommend Lazy Flora for this alone, thank you Laura!

7 juli 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great products and service

I took out a 1 year monthly subscription last December, the plants are great quality and so far all but one is thriving, the one that failed within 2-3 weeks was replaced by Lazyflora without hesitation. One of the ceramic pots was shattered on delivery, must have had a good thump somewhere as the packaging is very sturdy, again this was replaced without question or hesitation by Lazyflora.

All in all we’re very pleased with our subscription although may not renew as we’re running out of space to put them! I will check if there’s a lower delivery frequency option.

23 juni 2022
Beoordeeld met 5 van de 5 sterren

Excellence service

Great prices. Lots of information given on site. Very quick delivery. Arrived well packaged. Very nice healthy plants.

6 juni 2022
Beoordeeld met 1 van de 5 sterren

Nothing arrived - no communication

Really poor. Nothing has arrived. I've emailed a query about ny order and just got an automatic reply. So, to expect a review is bizarre.
I'm hoping this can be sorted out and I haven't paid £85 for nothing.

3 juni 2022
Logo Lazy Flora

Antwoord van Lazy Flora

Hi RJ, I'm so sorry about the delay with your delivery. This is not the norm for us at all, and we understand your disappointment. We've had temporary issues with shipping some orders this past week but everything is now back on track and we'll get your order shipped as soon as possible after the bank holiday weekend.

We've also been in touch by email today with further details.

Beoordeeld met 3 van de 5 sterren

Not easy to contact

I signed up for a once a month subscription and was thrilled with my first delivery. However, within 12 days of this I have received two further emails thanking me for my order and two further payments taken from my account with no more plants delivered. Unfortunately the only way you can contact Lazy Flora is on email, to which I've received a response that it may take longer than usual for them to respond due to high email traffic, so I suspect I'm not the only one who has had issues. What had been a lovely experience has unfortunately been overshadowed by a glitch and poor customer service.

2 juni 2022
Logo Lazy Flora

Antwoord van Lazy Flora

Hi Rebecca, I'm so sorry about the issues you've experienced with the subscription payment dates.

We've responded to your email with further details and will of course do everything we can to turn this experience around for you.

Beoordeeld met 1 van de 5 sterren

Not received

Over a week since order placed, hasn’t been dispatched and no communication. Emailed for an update 2 days ago with no response except the automated one.

1 juni 2022
Logo Lazy Flora

Antwoord van Lazy Flora

Hi Josh, I'm so sorry it's taken a little longer than planned to deliver your plants. This is not the norm for us at all and I understand your disappointment. Rest assured we are going to get your order to you as soon as possible after the bank holiday weekend.

We've also responded to your email with more details.

Beoordeeld met 1 van de 5 sterren

It's bee more dhan 10 days that I…

It's been more than 10 days that I ordered and I'm still waiting for my order to arrive, 😡

31 mei 2022
Logo Lazy Flora

Antwoord van Lazy Flora

Hi Brisida, I'm so sorry it's taken a little longer than planned to deliver your order. This is not the norm for us at all and I understand your disappointment. Rest assured we are going to get your order to you as soon as possible after the bank holiday weekend.

We've also just sent you an email with more details.

Beoordeeld met 5 van de 5 sterren

Great service!

Great service! Plant arrived well packaged and I loved the information card about the plant that came with it. Delivery was very quick

30 mei 2022

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