My partner and I attended a viewing yesterday in Stansted Mountfitchet and had an outstanding experience! Our lettings consultant Phoebe Cross was so kind, helpful and friendly. She answered all of ou... Toon meer
Locatie
Wijzig locatie29 North Street, CM23 2LD Bishops Stortford, GB
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Lees wat reviewers zeggen
Libby was wonderful and professional. She was very helpful and answered all the questions we had. She was just a delight to have showing us around and is an absolute credit to the company.
I have a mental health disability and I was extremely anxious about dealing with an agent. When we approached Leaders and Phoebe Cross led the process, my whole experience was immensely calm, clear, o... Toon meer
Bedrijf heeft geantwoord
I really Can not thank Libby from the bishop stortford branch enough, only got in touch yesterday morning and now moving into my rental room hopefully on friday. Libby was outstanding from the... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Leaders - Bishops Stortford
Geschreven door het bedrijf
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Your local property experts
Geschreven door het bedrijf
- Whether you are looking to sell or let your home, our teams are on hand to help.
Contactgegevens
29 North Street, CM23 2LD, Bishops Stortford, Verenigd Koninkrijk
4,6
Uitstekend
67 reviews
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Heeft 98% van zijn negatieve reviews beantwoord
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Professional and friendly service
Tom totally understood (and was endlessly patient with) my need to find the right tenant for my household. He was very professional and friendly and I could not have asked for a better service from him and the other staff at Leaders - George, Georgia and Debbie. I will definitely use them again (I had stopped for a while!) and would not hesitate to recommend them to friends.
30 mei 2024
Review zonder uitnodiging
Antwoord van Leaders - Bishops Stortford
Good Afternoon
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
We are pleased to hear that the team in Bishops Stortford provided you a service to be proud of.
Many thanks
Customer Care Team
Above and Beyond
We have been using Leaders to rent out our property for a few years and we have received nothing but exceptional service and support in that time. Debbie recently has proven to be the most proactive and resilient person I know, she has gone above and beyond to assist us and help resolve a delicate situation of which we are now through. Thank you so much for all your dedicated over the last few months, it is truly appreciated.
19 februari 2024
Review zonder uitnodiging
Excellent advice and help with refurbishing rental property
Debbie and her team have helped us with our rental property for years and kept us up to date with how best to let it. We are very pleased with her help and recommendations for a recent refurbishment and installation of a new heating system as ours was outdated and inefficient. I am sure it will keep us in excellent letting potential going forward as well as retaining our current tenants.
19 februari 2024
Review zonder uitnodiging
Thank you to Leaders Bishops Stortford
Thank you to Leaders Bishops Stortford. Particular thanks go to Debbie, Tom and Georgia for all their hard work, commitment and professionalism. Always friendly and willing to help.
1 november 2023
Review zonder uitnodiging
Awful
Awful
If you are not earning 39k in a year but a bit less than that, so unfortunately your place is on the street and you are not worth to get a roof over your head.
Useles company!
13 juli 2023
Review zonder uitnodiging
Antwoord van Leaders - Bishops Stortford
Dear Liena,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
Awful
Would not allow me to apply for any property as I was bankrupt 2 and a half years ago. What chance do people with non perfect credit have of finding somewhere to live when companies like this discriminate. Bishop Stortford office very judgmental and uninterested in helping me the second they found out I was bankrupt a while ago, despite now being discharged and no debt. They could not get off the phone quick enough. I have references and a guarantor, still won’t help. Very poor service in an already bleak situation. Thanks for nothing.
6 juli 2023
Review zonder uitnodiging
Antwoord van Leaders - Bishops Stortford
Dear Andrew,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
Great service and staff
We have been searching for a flat recently and I can’t thank Thomas enough for the time he has taken to show us round all properties we enquired about and ensuring any questions we had were answered. Top guy, top service and would definitely recommend these guys if your looking to rent
1 mei 2023
Review zonder uitnodiging
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