Leaders - Boston Reviews 

179
•
TrustScore 5 uit 5

4,8

Lancaster House Gilbert Drive, PE21 7TQ Boston, GB

•

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Gemma hughes has been fantastic along the way . We have had very few problems and she solved them all . Very prompt in answering and always polite. Thank you for making our renting experience an enjoy... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Have been a landlord since 1996. Found Berry Barlow to be very professional (Leaders Lincoln Office) and achieved a very high rental value for my 2 bed house in Lincoln, in fact my rent was 30% higher... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ellie did my inspection today. She was polite efficient and professional. This process always feels a little intrusive but Ellie put me at ease, thank you.

Beoordeeld met 4 van de 5 sterren

Ellie came and did house inspection she was lovely came at 12 in our between 12-5 slot. Congratulated me on our new addition my 5wk old baby boy elijah and did what she needed to do and left. She was... Toon meer


Bedrijfsgegevens

  1. Makelaardij
  2. ook in
  3. Taxateur onroerend goed
  4. Vastgoed verhuurbedrijf
  5. Vastgoedinspecteur
  6. Vastgoedinvesteerder

Over Leaders - Boston

Geschreven door het bedrijf

Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.

For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.

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Your local property experts

Geschreven door het bedrijf

Whether you are looking to sell or let your home, our teams are on hand to help.

Contactgegevens

  • Lancaster House Gilbert Drive, PE21 7TQ, Boston, Verenigd Koninkrijk

4,8

Uitstekend

TrustScore 5 uit 5

179 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(179)

2.526 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

just moved into my apartment and I must…

just moved into my apartment and I must say I do appreciate the rapid reply to queries and issues and the speed with which you guyz sort them out. I believe I would have a good stay while here.

17 juli 2024
Review zonder uitnodiging
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Antwoord van Leaders - Boston

Dear Charles

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Amazing experience with leaders…

Amazing experience with leaders especially with "Gemma" . My stay with them for 2 years has been very smooth and they have been promptly resolving issues if brought to them.

11 juli 2024
Review zonder uitnodiging
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Antwoord van Leaders - Boston

Dear Muhammad

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Gemma a 5 star rating!

Many thanks
Customer Care Team

Beoordeeld met 5 van de 5 sterren

I have nothing but good words about the…

I have nothing but good words about the whole team in Boston, the lettings team went above and beyond and the property management team have been brilliant in helping me while I was getting settled.

3 juli 2024
Review zonder uitnodiging
Logo Leaders  - Boston

Antwoord van Leaders - Boston

Dear Rachel

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Beoordeeld met 1 van de 5 sterren

Avoid

Brilliant when I first became a tenant now no care is given. Staff hound you to do a good review mentioning names to get their little bonus. Been waiting years for work to be completed, always pass the book to someone else. Hole in the wall when moved in, the put masking tape over it. Letterbox leaking when rains, still not sorted. Half the walls falling off, they're not interested. Friends of the landlord just turning up, using the driveway and riding through with a ride on lawnmower, non secure property. Can't wait to find somewhere new with a decent and interested landlord that wants to look after their property. If I could turn back I'd never use leaders again. Can't wait to find somewhere new, feel sorry for the next victim that pays £700 a month for a sh**hole of a house. Freshly painted when first moved but never mentioned about the damp and salt coming through so as you can imagine, it's dropping off. Unsafe bedroom doors. The list goes on. Oh and when you mention anything about taking it further, your end of tenancy comes up.

1 maart 2024
Review zonder uitnodiging
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Antwoord van Leaders - Boston

Dear Callum

We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.

Kind regards
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Gemma has provided us with a great…

Gemma has provided us with a great service. She’s always been most helpful and efficient. Thank you Gemma.

24 juni 2024
Review zonder uitnodiging
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Antwoord van Leaders - Boston

Dear I Fleetcroft

Thank you for the lovely 5 star feedback for Gemma we really appreciate you taking the time to leave a review.

Many thanks
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Rental experience

Always happy to help and sort out any issues . Gemma is always happy to help , replies swiftly and gets things sorted straightaway .
Thankyou again Gemma

17 juni 2024
Review zonder uitnodiging
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Antwoord van Leaders - Boston

Dear Lorretta.

Gemma is a great asset to the company and it is lovely to receive this feedback for her hard work.

Many thanks
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Moved to a new home

Just moved in and it been good so far brilliant staff and a great help from shane he supported me with getting the property thank you

6 juni 2024
Review zonder uitnodiging
Logo Leaders  - Boston

Antwoord van Leaders - Boston

Dear Aaron.

Good Luck in your new Home, Shane is pleased you were happy with his assistance.

Many thanks
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Outstanding service

Really quick and helpful responses always going out there way to make sure we as tenants are happy and satisfied with everything that going on in and around renting our property in particular

Gemma Henderson she's always gone out of her way to make sure we're happy in our home

7 mei 2024
Review zonder uitnodiging
Logo Leaders  - Boston

Antwoord van Leaders - Boston

Dear Liam Richardson

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Leaders is the first letting agency…

Leaders is the first letting agency where me and my partner felt that finally all boxes get ticked. Whenever we have an issue it gets sorted and we have been happy with the service received so far. Lyndsay has been amazing to us, very helpful and understanding.

8 maart 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic Customer Service

Fantastic Customer Service. I required some important information urgently and rang the Boston office first thing on a Monday and spoke with Gemma Hendrerson. Not only did Gemma manage to get the information I required back to me very quickly, it also include inforamation from the company before Leaders took over. Absolutely brilliant service, thank you.

4 maart 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Gold star customer service

Been a tenant through Leaders for a number of months now and throughout the whole process from application to property management, their services have been nothing short of exemplary.
Staff have always been incredibly polite and helpful. If any issues do occur, Gemma & all the team are always there to make sure everything is resolved very quickly.

26 februari 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Please avoid using this company

Please avoid using this company spent 3 years at one of there properties always had excellent inspections every 6 months until we handed our notice in only giving half our deposit back using petty reasons for doing so.

1 januari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A big thank you to Gemma.

A big thank you to Gemma for helping to get the next door neighbours fence sorted out after no one wanted to know. She is always so polite even after i had a bit of a rant one day,not like the ignorant person i spoke to at the letting agent that lets that property.

31 januari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Communication

Easy to communicate, quick response and eager to resolve any issues. Very pleasant to have a rant at and a laugh. I always feel confident with Holly which makes me feel we are part of a team to look after someone else’s house and my home together. Thanks

25 januari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

We are currently renting a property…

We are currently renting a property through Leaders and have been for the past couple of years. Our current property manager, Gemma Henderson has been great! So friendly and efficient to answer any questions or resolve any concerns.
Thank you! Very happy tenants!

11 januari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Positive

Absolutely positive experience with Leaders Letting Agency , Boston. Gemma the property manager is very helpful.

8 januari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Leaders are efficient and informative

We rented out our 2 bedroom property for 10 years with Leaders (Hill & Clark) with 100% success and efficiency, thank you. Particular thanks to GEMMA HENDERSON for her efficient and informative management (& patience) 👏👏👏
Dr M Salisbury

8 januari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Lyndsay has kept me well informed…

Lyndsay has kept me well informed following my queries regarding works and tenancy issues. It is nice to have a friendly and helpful voice on the other end of the phone when there are problems to be resolved.

8 november 2023
Review zonder uitnodiging

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