Leaders - Bourne Reviews 

54
TrustScore 4 uit 5

4,2

The Old Granary, 12A West Street, PE10 9NE Bourne, England, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We have dealt with this company for several years, previously Rosedale. Always found the staff friendly, pleasant, approachable and knowledgeable. They always checked with us first how we wished t... Toon meer

Beoordeeld met 4 van de 5 sterren

Had a house inspection recently, and Sam was friendly as usual, made the inspection smooth and efficient as usual have been in the house a long time now with Rosedale and now Leaders, never had any pr... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Incredible service by a one of a kind young man by the name of Tom Chesworth. The perfect combination of warmth and professionalism, at no point did I ever feel like I was just a number. He went above... Toon meer

Beoordeeld met 5 van de 5 sterren

I first come across leaders early this year when my landlord of 12 years told me they were selling my current home, so I was in the hunt for a new property. From viewing to getting the keys, everythin... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Makelaardij
  2. Vastgoedinvesteerder
  3. Taxateur onroerend goed
  4. Vastgoed verhuurbedrijf
  5. Vastgoedinspecteur

Over Leaders - Bourne

Geschreven door het bedrijf

Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.

For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.

Book free sales valuation
Book free rental valuation

Your local property experts

Geschreven door het bedrijf

Whether you are looking to sell or let your home, our teams are on hand to help.

Contactgegevens

  • The Old Granary, 12A West Street, PE10 9NE, Bourne, England, Verenigd Koninkrijk

  • 01778 426657

4,2

Goed

TrustScore 4 uit 5

54 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 97% van zijn negatieve reviews beantwoord

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4,2

Alle reviews

(54)

2.203 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Reliable, Efficient and Friendly

I have used this office to manage a couple of flats for almost a decade. Whilst the new IT based approach was initially frustrating, the staff have not lost their personal touch! Most appreciated was all their work in dealing with UK legal changes, and not least the Peterborough licencing money grab. Thank you for your attentive, reliable service.

15 mei 2025
Review zonder uitnodiging
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Antwoord van Leaders - Bourne

Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

Beoordeeld met 5 van de 5 sterren

i’ve been with leaders at bourne for a…

i’ve been with leaders at bourne for a few years and i just want to shout out how good they’ve been with me and especially konnie who i always contact with any queries and issues. she’s great!

14 mei 2025
Review zonder uitnodiging
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Antwoord van Leaders - Bourne

Dear Mr Veitch

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Konnie a 5 star rating!

Many thanks
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Highly Recommended.

I have been dealing with Linzi Taylor, Senior property Manager at Leaders, since 2012. Linzi is always professional, courteous, approachable & very helpful in all matters. I wouldn't hesitate to recommend Leaders.

10 april 2025
Review zonder uitnodiging
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Antwoord van Leaders - Bourne

Dear Hawk

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Linzi a 5 star rating!

Many thanks
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Helpful reliable member of staff

Linzi is always quick to deal with any query I have, and I have always been treated with courtesy on the occasions I have spoken to her.

2 april 2025
Review zonder uitnodiging
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Antwoord van Leaders - Bourne

Dear Elaine

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Linzi a 5 star rating!

Many thanks
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Linzi Taylor has been very professional…

Linzi Taylor has been very professional and friendly and always resolves any problems.

4 april 2025
Review zonder uitnodiging
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Antwoord van Leaders - Bourne

Dear Chris

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Linzi a 5 star rating!

Many thanks
Customer Care Team

Beoordeeld met 5 van de 5 sterren

5 STAR LINZI

I HAVE GIVEN LINZI TAYLOR 5 STARS AS SHE HAS BEEN VERY, VERY HELPFUL AND UNDERSTANDING. SHE CHECKS TO SEE IF ALL IS OK WITH THE PROPERTY AND OFCOURSE BOTH MY HUSBAND AND MYSELF. SHE IS A GREAT ASSET TO LEADERS.

2 april 2025
Review zonder uitnodiging
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Antwoord van Leaders - Bourne

Dear Mags

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Linzi a 5 star rating!

Many thanks
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Very efficient company who get on with their job in a professional way.

I have dealt with Rosedales and now Leaders for a number of years and have always been impressed with the service they provide and their knowledge and contacts to rectify any problems when they occur. Linzi Taylor is the Property Manager and she is always helpful when problems arise and suggests a solution how to resolve it. Linzi and her team are very efficient and keep you up to date on progress with the work you have agreed for them to deal with. They have tradesmen they contact who are very quick to fix any issues that arise. I would have no hesitation in recommending Leaders in Bourne, Lincolnshire to any landlord.

1 april 2025
Review zonder uitnodiging
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Antwoord van Leaders - Bourne

Dear Anne

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Linzi and the team a 5 star rating!

Many thanks
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Leaders provide an excellent service

Leaders provide an excellent service, they always keep me up to date and get back to me if there are any issues. My contact is usually Bethany who is organised helpful and efficient.

23 maart 2025
Review zonder uitnodiging
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Antwoord van Leaders - Bourne

Dear Mrs Wade

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Bethany a 5 star rating!

Many thanks
Customer Care Team

Beoordeeld met 5 van de 5 sterren

5 star experience with Leaders

I have been with Leaders since December 2023, after moving into my own place. As it was my first time doing it all on my own it was a bit daunting but Leaders and particularly Linzi have made it a wonderful experience throughout. I have always had friendly interactions and consistent communication with Linzi, she has answered any and all queries I’ve had particularly at the start whilst I was getting to grips with everything. I can’t thank Linzi and Leaders enough and would highly recommend!

18 maart 2025
Review zonder uitnodiging
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Antwoord van Leaders - Bourne

Dear Millie

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Linzi a 5 star rating!

Many thanks
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Leaders, Bourne

Great company and always dealt with promptly. Mostly had phone calls and emails with Linzi Taylor and she was always easy to contact and helped out with any issues we had. Thanks for all your help.

17 maart 2025
Review zonder uitnodiging
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Antwoord van Leaders - Bourne

Dear Shane

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Linzi a 5 star rating!

Many thanks
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Leaders have been good over the period of time I have been with them

I have been with Leaders for a period of time now and have never had any issues with them. I would like to give a shout out to Linzi Taylor in particular as she has been the main one dealing with our rented property. She is friendly, professional, helpful and supportive. Whether it is via a telephone conversation or an email her communication is great and aways deals with our issues immediately and sorts it out for us and keeps us in the loop of things. Thank you for your support Linzi!

13 maart 2025
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Antwoord van Leaders - Bourne

Dear E Knight

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Linzi a 5 star rating!

Many thanks
Customer Care Team

Beoordeeld met 5 van de 5 sterren

I have been with Leaders a good while…

I have been with Leaders a good while now, and have known some of the personal even longer. Always willing to help and get things sorted when issues arise.
All extremely professional. Usually deal with Linzi Taylor
always charming and totally efficient. Thank you….

12 maart 2025
Review zonder uitnodiging
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Antwoord van Leaders - Bourne

Dear Mr Warner

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Linzi a 5 star rating!

Many thanks
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Bethany is always very friendly…

Bethany is always very friendly professional and a very caring person aware of our needs.
Leaders as a company at Bourne are professional.i

11 maart 2025
Review zonder uitnodiging
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Antwoord van Leaders - Bourne

Dear Melvyn

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Bethany a 5 star rating!

Many thanks
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Happy landlordIm very impressed with the continued…

Im very impressed with the continued support. Linzi is brilliant and i have complete trust and confidence in her handling my prooerty. Always manages every aspect most efficiently. Thank you .

10 maart 2025
Review zonder uitnodiging
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Antwoord van Leaders - Bourne

Dear Joanna

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Linzi a 5 star rating!

Many thanks
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Fabulous service!

I have always had the most excellent service with the team at Leaders! Big shout out for Connie Dwyer.She is very professional,helpful and attentive to my needs.Whether it is via a telephone conversation or an email her communication is excellent and I always feel that I am being very well looked after!

21 februari 2025
Review zonder uitnodiging
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Antwoord van Leaders - Bourne

Dear Shirley

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Connie a 5 star rating!

Many thanks
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Great service

I’ve always had great service from Leaders. They’re prompt to inform me of client issues with swift resolution. They go above and beyond to keep tenant and landlord happy. Thanks

21 februari 2025
Review zonder uitnodiging
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Antwoord van Leaders - Bourne

Dear Beth

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Connie Dwyer was very impressive on her commincation and observation skills.

Was very impress with Constance temperament and attitude towards helping me deal with the early release situation.
Was with leaders for 2 years and found no problem with Constance and her team.

May it continue.

18 januari 2025
Review zonder uitnodiging
Logo Leaders  - Bourne

Antwoord van Leaders - Bourne

Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

Beoordeeld met 5 van de 5 sterren

Excellent service

I have always received excellent service from Leaders in Bourne for as long as I have worked with them. Linzi Taylor in particular has been great - helpful, quick to reply and goes out of her way to resolve any queries or issues I have. Thank you.

12 februari 2025
Review zonder uitnodiging
Logo Leaders  - Bourne

Antwoord van Leaders - Bourne

Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

Beoordeeld met 5 van de 5 sterren

A very welcoming reception and prompt…

A very welcoming reception and prompt responses to my enquiries.

An empathetic team let professionally by Linzi Taylor. I feel confident that we can seek their guidance confidently at any time.

10 februari 2025
Review zonder uitnodiging
Logo Leaders  - Bourne

Antwoord van Leaders - Bourne

Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

Beoordeeld met 5 van de 5 sterren

I have delt with Linzi Taylor from…

I have delt with Linzi Taylor from Leaders and found her to be very professional and has always delt with things when she said she would.

19 december 2024
Review zonder uitnodiging
Logo Leaders  - Bourne

Antwoord van Leaders - Bourne

Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

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