Leaders - Chester Reviews 

109
TrustScore 4.5 uit 5

4,7

30 Lower Bridge Street, CH1 1RS Chester, GB


We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Currently going through the rental process for a property in Chester, for which Saskia has been mine and my partners main point of call. She has been absolutely incredible at keeping in touch with us... Toon meer

Beoordeeld met 5 van de 5 sterren

Holly at Leaders helped us find an amazing property to rent. While viewing one that wasn't quite right for us she mentioned a couple of others we might be interested in and the next day she showed us... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Imogen (chester branch) has always got a kind and friendly manner and she’s always trying her best to help us out whatever our problem might be. I can’t really fault her to be honest, she responds to... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Best service for housing ever especially with how difficult things are with housing right now. All started with Erin who was very helpful then Saskia took over and topped it with a classy service. The... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Makelaardij
  2. Vastgoedinvesteerder
  3. Taxateur onroerend goed
  4. Vastgoed verhuurbedrijf
  5. Vastgoedinspecteur

Over Leaders - Chester

Geschreven door het bedrijf

Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.

For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.

Book free sales valuation
Book free rental valuation

Your local property experts

Geschreven door het bedrijf

Whether you are looking to sell or let your home, our teams are on hand to help.

Contactgegevens

  • 30 Lower Bridge Street, CH1 1RS, Chester, Verenigd Koninkrijk

4,7

Uitstekend

TrustScore 4.5 uit 5

109 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 96% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,7

Alle reviews

(109)

2.224 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

There is a young lady in the northwich…

There is a young lady in the northwich office who single handled moved me into my place. When I say I'm totally useless at following links and filling forms out I'm up there with the best of them. Poor grace had no idea what she had coming to her when she met me yet all the way through she was totally professional always wore a smile and her banter was out of this world. Honestly if you come to the northwich office ask for her. I cant thankyou enough grace.

26 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I am so happy to approach Leaders

I am so happy to approach Leaders, so helpful .Thank you Leaders for for your prompt response and help.

8 mei 2025
Review zonder uitnodiging
Logo Leaders  - Chester

Antwoord van Leaders - Chester

Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

Beoordeeld met 5 van de 5 sterren

Imogen (chester branch)

Imogen (chester branch) has always got a kind and friendly manner and she’s always trying her best to help us out whatever our problem might be. I can’t really fault her to be honest, she responds to emails fast when i’ve emailed her in the past and she’s just a lovely girl to speak to !

24 april 2025
Review zonder uitnodiging
Logo Leaders  - Chester

Antwoord van Leaders - Chester

Dear Wynter
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

Beoordeeld met 4 van de 5 sterren

The agent Holy was very helpful…

The agent Holy was very helpful throughout the house hunt process. She always responded and was very honest and polite.

31 maart 2025
Review zonder uitnodiging
Logo Leaders  - Chester

Antwoord van Leaders - Chester

Dear Kamangaj

We are very happy Holly provided you with a positive customer experience.

Kind regards
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Holly was amazing helping us with our…

Holly was amazing helping us with our move to the new house!

Leaders definitely know how to care for people and are always kind and patient with all the questions/problems.

Definitely recommend!

11 april 2025
Review zonder uitnodiging
Logo Leaders  - Chester

Antwoord van Leaders - Chester

Dear Vitoria

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Holly a 5 star rating!

Many thanks
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Had a really positive experience with…

Had a really positive experience with Leaders as a tenant, thanks to Gemma Byron who was our property manager. Gemma was always really helpful with any questions we had. She is friendly and empathetic and I would recommend Leaders as a lettings agency because of our experience with her.

19 maart 2025
Review zonder uitnodiging
Logo Leaders  - Chester

Antwoord van Leaders - Chester

Dear Elizabeth

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Gemma a 5 star rating!

Many thanks
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Brilliant experience right from initial…

Brilliant experience right from initial contact until singing the rental agreements. Chole was awesome in following up and doing the needful.

8 april 2025
Review zonder uitnodiging
Logo Leaders  - Chester

Antwoord van Leaders - Chester

Dear Bharath

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Chloe a 5 star rating!

Many thanks
Customer Care Team

Beoordeeld met 4 van de 5 sterren

Helpful

Thanks to the team.
Very helpful in securing the house.

30 maart 2025
Review zonder uitnodiging
Logo Leaders  - Chester

Antwoord van Leaders - Chester

Dear Eniola

We are very happy we could provide you with a positive customer experience.

Kind regards
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Holly at Leaders helped us find a…

Holly at Leaders helped us find a beautiful home, making the entire process seamless and well-organized. We highly recommend Leaders for anyone searching for a place- they were incredibly helpful and patient in answering our many questions as newcomers to the country.

25 maart 2025
Review zonder uitnodiging
Logo Leaders  - Chester

Antwoord van Leaders - Chester

Dear Ayavela

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Holly a 5 star rating!

Many thanks
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Great properties, supportive and professional staff!

Holly at Leaders helped us find an amazing property to rent. While viewing one that wasn't quite right for us she mentioned a couple of others we might be interested in and the next day she showed us the one we're in now. We wanted to move in 2 weeks so it was hectic, but Holly and the team at Leaders were amazingly supportive, kind and patient. Using the online system was really easy and whenever we had a query responses were quick. Can't fault the experience, brilliant! Thanks Holly and all the team at Leaders!

21 maart 2025
Review zonder uitnodiging
Logo Leaders  - Chester

Antwoord van Leaders - Chester

Dear David

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Holly and the team a 5 star rating!

Many thanks
Customer Care Team

Beoordeeld met 5 van de 5 sterren

A big improvement

I’m a landlord registered with leaders since circa 2017 and over the past few months their service has been exemplary. Helpfulness and communication has been top notch resulting in a much improved experience than in previous years.
In particular I would like to thank Hannah Nuckley in her role as property care manager and also Francesca based in the Chester branch. Always a pleasure to deal with and a credit to the company.

15 maart 2025
Review zonder uitnodiging
Logo Leaders  - Chester

Antwoord van Leaders - Chester

Dear Stephen

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Hannah a 5 star rating!

Many thanks
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Kirsty has been amazing getting the…

Kirsty has been amazing getting the property across the line.

Thank you

John

15 maart 2025
Review zonder uitnodiging
Logo Leaders  - Chester

Antwoord van Leaders - Chester

Dear D .A

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Kirsty a 5 star rating!

Many thanks
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Leaders is awesome!

Leaders is an absolutely great agency with amazing agents. I’ve had a wonderful experience with them especially with Kirsty Diggory she wonderful and very quick to respond to any queries.

28 februari 2025
Review zonder uitnodiging
Logo Leaders  - Chester

Antwoord van Leaders - Chester

Dear Isabel

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Kirsty a 5 star rating!

Many thanks
Customer Care Team

Beoordeeld met 4 van de 5 sterren

We're in the process of having to find a suitable house to rent - but time is running out! Cue Holly!

We're in the process of having to vacate our current rental (where we've been for 8 years) due to the landlord selling up. We have viewed a fair number of potential properties through several different agencies. Holly has been most helpfully responsive, to email enquiries and keeping the lines of communication open - particularly valuable to us as our deadline line to relocate is so close. She conducted a property viewing for us last evening, and it was refreshing not to have any hint of an 'oversell' on her part, allowing us to form our personal appraisal of the house without distraction - yet always giving transparent and useful answers to our questions. She was true to her word and sent us the necessary questionnaire in a timely fashion. We have confidence that she will continue to assist professionally, and she has provided a very positive first impression of Leaders, Chester.

3 februari 2025
Review zonder uitnodiging
Logo Leaders  - Chester

Antwoord van Leaders - Chester

Dear Rose

We are very happy we could provide you with a positive customer experience.

Kind regards
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Very friendly and amazing people!

Through my first property purchase I would like to thank Leaders for been next to me throughout this journey and for the regular communication and updates. Special thanks to Toni and Emma for their outstanding and amazing service!

18 januari 2025
Review zonder uitnodiging
Logo Leaders  - Chester

Antwoord van Leaders - Chester

Dear Customer
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Emma & Toni a 5 star rating!

Many thanks
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Leaders have been great throughout the…

Leaders have been great throughout the application process, hopefully nothing changes moving forward. Thank you!

21 januari 2025
Review zonder uitnodiging
Logo Leaders  - Chester

Antwoord van Leaders - Chester

Dear Harry
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Leaders is a great letting agency and I…

Leaders is a great letting agency and I have worked with many of their staff but I wanted to highlight the great work of Andrew Jones, the senior letting consultant who really helped me when it came to my property! They also use a great platform so it helps me keep track of my property as a landlord.

15 januari 2025
Review zonder uitnodiging
Logo Leaders  - Chester

Antwoord van Leaders - Chester

Dear Lassen
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Andrew a 5 star rating!

Many thanks
Customer Care Team

Beoordeeld met 5 van de 5 sterren

Thank you Holly!

I would like to take a moment to appreciate Holly Minshull for her brilliant service. Truly appreciate Holly's effort for taking time to show the property 2nd time for second tenant and addressing the queries that we have raised.

10 december 2024
Review zonder uitnodiging
Logo Leaders  - Chester

Antwoord van Leaders - Chester

Dear Customer
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Holly a 5 star rating!

Many thanks
Customer Care Team

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer