These firelighters are wonderful! No smell, easy to handle and they do the job just as well as ordinary firelighters. And you only need three or four to light your fire so a box of them lasts absolute... Toon meer
Bedrijf heeft geantwoord
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Another brilliant experience purchasing from Lekto. The logs and briquettes were delivered very promptly, very securely packaged and easy to unpack. The Kiln Dried Oak logs are fantastic and give off... Toon meer
Bedrijf heeft geantwoord
Really lovely, helpful and cheerful delivery man. Good range of products and bundles. The stove might not have had enough red embers from the fire log for the heat log to catch ... I had to let the st... Toon meer
Bedrijf heeft geantwoord
website very easy to navigate, company informed us of every step of delivery, product is very good. Only issue for 2 expected delivery slots DPD could not be bothered to drive a mile out of the villag... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Lekto Woodfuels
Geschreven door het bedrijf
When you shop with us you know you’ll have access to efficient and reliable products, including kiln-dried logs, hardwood heat logs and night briquettes, sourced in an environmentally responsible way and delivered to your door with the minimum of fuss. Whether you are looking for a mini-pack to try or the benefits of bulk-buy pallets, everything you need is right here.
Shop Briquettes
Shop Kiln-Dried Logs
Welcome to the official Lekto Woodfuels Trustpilot page!
Geschreven door het bedrijf
Contactgegevens
Unit 2-4 Protection House, NE30 2RH, North Shields, Verenigd Koninkrijk
- 01915 009 754
- info@lektowoodfuels.co.uk
- lektowoodfuels.co.uk
4,6
Uitstekend
31K reviews
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Easy to order and quick to deliver
Easy to order and quick to deliver with plenty of updates. The briquettes also burn hot and last a hour in our multi fuel stove
29 augustus 2026
Antwoord van Lekto Woodfuels
Hi there,
We're so glad to hear you had a great experience! 🙌
Thanks so much for your kind words 😊
Wishing you a fantastic day,
Lelde.
Antwoord van Lekto Woodfuels
Hi there,
Thank you so much for your positive feedback! We're thrilled to hear that you're satisfied with both our product and service. 🙏🏼
Have a lovely day,
Lelde.
Ordered on the afternoon received next morning.
I made my order on the afternoon and it was delivered the next morning, not yet tried the starters or night bricks but if they're anything like the delivery they'll be good.
31 augustus 2026
Antwoord van Lekto Woodfuels
Hi there,
We are happy to hear that the delivery was fast and met your expectations! 😊
Have a lovely day,
Lelde.
Brilliant product and brilliant service
31 augustus 2026
Antwoord van Lekto Woodfuels
Hi there,
We're thrilled to hear that you enjoyed our products and had a great experience with our customer service.🧡 🙌
Have a lovely day,
Lelde.
Never without night briquettes
My order for four packs of night briquettes arrived in just a few days. This is such a good product. One briquette in our wood burner lasts through the night and when I open up the vents in the morning and add a log, off it goes. The room is warm, and so is the bedroom above. We’re all set for winter.
31 augustus 2026
Antwoord van Lekto Woodfuels
Hi there,
Thank you so much for the wonderful feedback.
We are thrilled that our night briquettes keep your home so warm throughout the night and into the morning, and that you are completely set for winter! 😊🔥
Have a great day,
Lelde.
Antwoord van Lekto Woodfuels
Hi there,
Thank you for leaving us 5* 😊😍
Stay warm! 🔥
Have a lovely day,
Lelde.
i havent used these yet im just…
i havent used these yet im just commenting on the delivery and ordering process which was very good
1 september 2026
Antwoord van Lekto Woodfuels
Hi,
Thank you so much for your feedback! 🙌
Wishing you a lovely day,
Lelde.
I ordered nearly two weeks ago and…
I ordered nearly two weeks ago and haven’t received my order.
I didn’t get an apology, I got told to make a decision on the options they gave me, I was angry at this and they did not understand my frustration.
I have asked for a refund and the communication is non existent, wait wait wait and then snappy when the customer is disappointed.
Absolutely awful service, they were quick to take the money but useless in delivering and communication, I had to chase them.
Shop local, don’t use these people/company.
VERY DISAPPOINTING
I WONDER WHEN ILL GET MY MONEY BACK ?
1 september 2026
Antwoord van Lekto Woodfuels
Hi Wesley,
Thank you for sharing your feedback. We are genuinely sorry for the frustration and inconvenience you experienced with your order.
We understand how upsetting delays are, especially when compounded by a typographical error regarding our restock dates. While our team attempted to present options to split your shipment or cancel the order, we clearly fell short of delivering the smooth, attentive service you expected.
To answer your question directly regarding your funds: your full refund was successfully issued on Friday, 11 September. Because standard banking networks do not process transfers over the weekend, the funds typically take 3 to 5 business days to clear back onto your original payment method. Depending on your bank, it should appear in your account within the next couple of business days.
Kind regards,
Lelde.
Product absolutely spot on
Product absolutely spot on. Delivery was worst ever.
I took day off work to ensure in house for delivery which never arrived. Even worse, driver took photo of a different house to compound his lie that i wasnt in.
Next, promised delivery on the Sunday. This never arrived after i had waited in all day.
Will not be ordering again!
31 augustus 2026
Antwoord van Lekto Woodfuels
Hi Roy,
We are delighted that the product itself was spot on, but we are genuinely so sorry to hear about your delivery experience.
We take issues like this very seriously with our transport partners!
Once again we are sorry for any inconvenience,
Kind regards,
Lelde.
Lekto wood fuelService and product spot on work…
Service and product spot on work perfect.
31 augustus 2026
Antwoord van Lekto Woodfuels
Hi there,
Thank you so much for your positive feedback!
We're thrilled to hear that you're satisfied with both our product and service. 🙏🏼
Have a lovely day,
Lelde.
I havent used them yet but ordering…
I havent used them yet but ordering process, pricing and delivery were spot on.
31 augustus 2026
Antwoord van Lekto Woodfuels
Hi there,
We're thrilled to hear about your experience! 🙌
Thank you for your lovely feedback😊
Have a lovely day,
Lelde.
Always fast and reliable service
31 augustus 2026
Antwoord van Lekto Woodfuels
Hi there,
Thank you so much for your feedback 😊
We're happy to hear that you had a positive experience with us!🙌
Have a lovely day,
Lelde.
Antwoord van Lekto Woodfuels
Hi there,
Happy to hear that!
Stay warm!🔥
Have a nice day,
Lelde.
Antwoord van Lekto Woodfuels
Hi there,
Thank you so much for your positive feedback!
We're thrilled to hear that you're satisfied with both our product and service. 🙏🏼
Have a lovely day,
Lelde.
Always quick delivery and good prices
Always quick delivery and good prices. Product as described wouldn’t go anywhere else.
31 augustus 2026
Antwoord van Lekto Woodfuels
Hi there,
It absolutely makes our day to hear that you had such a good experience with us. 🧡
Thank you so much for your feedback! 😊
Have a lovely day,
Lelde.
Purchase and delivery faultless
Purchase and delivery faultless, not used the product yet as still late summer
29 augustus 2026
Antwoord van Lekto Woodfuels
Hi there,
Thank you for leaving us 5* 😊😍
Stay warm! 🔥
Have a lovely day,
Lelde.
Great service and delivery
Great service and delivery
Great products to keep your house warm.
30 augustus 2026
Antwoord van Lekto Woodfuels
Hi there,
We're glad you like our wood fuel products, and they keep you warm and toasty! 🔥
Have a wonderful day,
Lelde.
Ordering and delivery was simple
31 augustus 2026
Antwoord van Lekto Woodfuels
Hi there,
Thank you so much for your feedback 😊
We're happy to hear that you had a positive experience with us!🙌
Have a lovely day,
Lelde.
Delivered when they said it would
31 augustus 2026
Antwoord van Lekto Woodfuels
Hi there,
So glad to hear your delivery arrived quickly and lived up to expectations! 😊🚚
Stay cosy and warm! 🔥
Wishing you a wonderful day,
Lelde.
Antwoord van Lekto Woodfuels
Hi there,
That's amazing! We couldn't be happier to hear about your experience!
Thank you so much for your feedback! 😊
Wishing you a lovely day,
Lelde.
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