LettingaProperty.com Reviews 

693
TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I have reviewed before, now I find out not only are they useless, they are also deceptive, there’s literally a warning on trust pilot saying they delete negative reviews and post fake ones, I ha... Toon meer

Beoordeeld met 5 van de 5 sterren

I gave 5 stars simply because of direct experiences with Natalie Deakins Natalie was my main contact after the tenant stops paying his rent, The tenant stops taking my calls Natalie worked hard... Toon meer

Beoordeeld met 5 van de 5 sterren

I totally recommend giving LettingAProperty.com a chance to manage your rental properties. I moved to them from local agents almost 2 years ago. I was given a dedicated property manager, Casey, who ha... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Abby provided an excellent service throughout the whole letting process. She was always professional, friendly, and quick to respond to any questions we had. Everything was explained clearly, and sh... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Vastgoed verhuurbedrijf

Geschreven door het bedrijf

lettingaproperty.com are an online lettings platform for landlords and tenants in the UK. Established in 2008, lettingaproperty.com help landlords across England, Scotland and Wales let out their properties. Services include advertising on Rightmove and Zoopla, tenant referencing, rent protection, legal support and more.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

693 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 58% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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4,4

Alle reviews

(693)

182 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Natalie Deakin was polite courteous and…

Natalie Deakin was polite courteous and helped me do exactly what I needed. She was brilliant. I had been in contact with others who didn’t help at all when I was trying to pay for works completed. I am glad she helped me today. Thank you.

17 april 2026
Review zonder uitnodiging
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Antwoord van LettingaProperty.com

Thank you, Ryan.

Really pleased Natalie could sort that out for you, especially after the difficulties you'd had getting it resolved.

We'll make sure she sees your feedback.

Helen Davis
Operations Manager

Beoordeeld met 5 van de 5 sterren

Excellent service!

15 april 2026
Review zonder uitnodiging
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Antwoord van LettingaProperty.com

Thank you, Gary.

We appreciate you taking the time to leave this, it means a lot to the team.

Helen Davis
Operations Manager

Beoordeeld met 5 van de 5 sterren

Efficient and polite

Quick response to questions via email. Everyone I have delt with have been very helpful and polite and knowledgeable.

14 april 2026
Review zonder uitnodiging
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Antwoord van LettingaProperty.com

Thank you, Jennifer.

It's great to hear the team have been helpful and responsive. Quick turnaround on emails is something we really focus on, so glad that's working well for you.

Helen Davis
Operations Manager

Beoordeeld met 1 van de 5 sterren

Fees get escalated by stealth

The monthly fees started of fairly reasonable but were increased by stealth. They also introduced an exit fee in a sneaky way. I tried to check all communication from them before agreeing to anything but they bury the information about the increase in fees by putting them on different web pages several clicks away. when I tried to question why they didn't make the information available without having to click through and read several web pages, they said it was legal to do that.

12 juli 2025
Review zonder uitnodiging
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Antwoord van LettingaProperty.com

Hi Lancaster,

Thank you for your feedback. I’m sorry to hear you feel this way.

We aim to be transparent with our pricing and any changes are communicated in advance, with full details available within our terms and on our website. I appreciate that navigating this information online may not always feel straightforward, and that’s something we’ll continue to review.

If you’d like us to look into your specific account and talk through the charges with you, please feel free to contact me directly at helen@lettingaproperty.com.

Kind regards,
Helen
Operations Manager
Lettingaproperty.com

Beoordeeld met 5 van de 5 sterren

Prompt reply with exactly the…

Prompt reply with exactly the information I requested & needed

10 april 2026
Review zonder uitnodiging
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Antwoord van LettingaProperty.com

Thanks, Pat.

Glad we could get you what you needed quickly. We know your time is valuable, so we try to keep things straightforward.

Helen Davis
Operations Manager

Beoordeeld met 5 van de 5 sterren

Ryan and Casey were great

Ryan and Casey were prompt, organised and both good people to deal with. I am happy with the service

1 april 2026
Review zonder uitnodiging
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Antwoord van LettingaProperty.com

Thank you, Alana.

Ryan and Casey will be pleased to see this, they work hard to keep things running smoothly.

We appreciate you sharing your experience.

Helen Davis
Operations Manager

Beoordeeld met 4 van de 5 sterren

Good but could benefit from some improvement

All aspects were covered but although I thought I’d given adequate notice to set up my new tenant, it all seemed a rush at the last minute. Appointments for checks did not necessarily fit with my schedule, one being booked after the move in date. The staff were easy to contact and were friendly, efficient and helpful when needed.

21 maart 2026
Review zonder uitnodiging
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Antwoord van LettingaProperty.com

Thank you for your feedback, Jackie, and I'm glad to hear the team were helpful and easy to work with.

I'm sorry the scheduling felt rushed and didn't align well with your availability, particularly the check booked after the move-in date, which shouldn't have happened. We clearly need to improve how we coordinate timelines when onboarding new tenants.

If you're open to it, I'd welcome the chance to understand more about what would have worked better for you. It'll help us tighten up our process.

Feel free to reach me at helen@lettingaproperty.com.

Thank you for taking the time to share this, it's feedback like yours that helps us improve.

Helen Davis
Operations Manager

Beoordeeld met 5 van de 5 sterren

Good experience

I’ve had a good experience with Letting a Property over the past few years. They’ve been helpful, and I especially want to mention Charlotte, who has been great throughout.

Any enquiries or issues have always been dealt with quickly and efficiently, which has made things much easier. I’d be happy to recommend their service.

31 maart 2026
Review zonder uitnodiging
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Antwoord van LettingaProperty.com

Thank you, Gemma.

Charlotte will be delighted to read this, she really enjoys working with her landlords. It's been great working with you over the years, and we really appreciate the recommendation.

Helen Davis
Operations Manager

Beoordeeld met 5 van de 5 sterren

Amazing experience with Lettingaproperty.com

I am so happy with Lettingaproperty. com and people working there. First about the company : very easy to deal with, extremely competitive prices in comparison to local agents, all elements and services you can get from local agents are there so you have the best of both worlds - you have full transparency online and full control and you have always people who answer your calls and you have local people working for lettingaproperty who can visit your property , make inventory , EPC and everything which is necessary. You can pick the services online and its very well organised. You download your photos, you can replace them, write there a new story and add for your property, be creative. My story was amazing. True - I could not find a tenant for 3 months as all people who expressed interest didnt suit me or the property was not what they wanted. BUT once there was a proper tenant - they needed to move in 5 working days and Letting property. com, namely CASEY AND JAMES MANAGED TO DO ALL IN 5 DAYS - checking the tenants, inventory, certificates, payments of deposit and rent - so in week i had very happy tenants already living in their new home. I would recommend Lettingaproperty to you, guys and will transfer to them my other properties as soon as I can. I dont see any additional value in my local agents and paying more for worse service. Thank you again- James Russel and Casey Clifton !

30 maart 2026
Review zonder uitnodiging
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Antwoord van LettingaProperty.com

Wow, thank you for such detailed feedback.

Casey and James will be thrilled to read this, getting everything done in 5 working days was quite the sprint. Really pleased it all came together so well for you and your tenants, and that the platform gave you the control and transparency you were looking for.

We'd love to work with you on your other properties when you're ready.

Helen Davis
Operations Manager

Beoordeeld met 5 van de 5 sterren

Charlotte has been extremly helpful in…

Charlotte has been extremly helpful in chasing my rental payments

27 maart 2026
Review zonder uitnodiging
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Antwoord van LettingaProperty.com

Thank you. Charlotte's great at staying on top of things and making sure nothing slips through the cracks. Glad she's been helpful.

Helen Davis
Operations Manager

Beoordeeld met 5 van de 5 sterren

There when things go wrong

It’s when things go wrong that you find out how good your Lettings agents is. Our tenant turned into a nightmare (following their relationship breakdown, before which they had been great). Lettingaproperty had great legal support and managed the eviction process for us. We were still owed a large amount of money, but I’m pleased to say that Lettingaproperty never gave up (even when we had) and I’m delighted that three years later they have finally recovered the money owed. I wouldn’t hesitate to recommend them to anyone.

27 maart 2026
Review zonder uitnodiging
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Antwoord van LettingaProperty.com

Thank you, Phil.

Three years is a long time to chase, but we're really pleased we stuck with it and got that money back for you. It's exactly these situations where having proper support matters most, and we never want to give up on our landlords.

We appreciate the recommendation.

Helen Davis
Operations Manager

Beoordeeld met 5 van de 5 sterren

Charlotte Clark has been very helpful…

Charlotte Clark has been very helpful and has dealt with my queries in a very effective way. I am really happy with her customer service.

27 maart 2026
Review zonder uitnodiging
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Antwoord van LettingaProperty.com

Thank you, Sharon.

Charlotte will be pleased to see this, she always makes sure queries get properly resolved. Glad she's been able to help.

Helen Davis
Operations Manager

Beoordeeld met 5 van de 5 sterren

Great service

Great service. Efficient, informative and helpful support for Landlords from the team. Particularly our account manager, Casey Clifton, who is always prompt to reply and answer any questions we have in a professional and friendly manner. Her senior, Helen Davis, also steps in when needed, so we feel fully supported. Easy communication through the portal, email or on the phone.
Thank you both!

20 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Collection of outstanding rent.

Our tenant didn't pay all the rent. However, through negotiations and diplomatic measures with persistence, your staff made it possible for the outstanding rent to be paid 2 days after the initial one was collected! It was very helpful and shows high level of effectiveness.

12 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A Smooth, Cost-Effective Way to Rent Your Property

I have absolutely loved using Lettingaproperty to rent out my home. The service is incredibly cost-effective, responsive, and easy to use. The online portal is fantastic, it gives you full visibility of the process and allows you to choose who will rent your property, which makes you feel confident and in control every step of the way.

The whole experience has been smooth and well organised, and the platform simplifies what can often feel like a complicated process.

I would highly recommend Lettingaproperty to any landlord looking for a straightforward, efficient, and empowering way to manage their rental

Casey has been amazing to work with.

11 maart 2026
Review zonder uitnodiging

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