I used this company for the letting of a flat 3 years ago, and I used them again recently. 5 stars both times. I had previously used an online competitor, who were cheaper with a better website, but... Toon meer
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I have only just found the online letting agents and I am delighted. I just needed a new contract for a change of tenants. It was so easy and quick compared to using a letting agent. I will be getting... Toon meer
Bedrijf heeft geantwoord
This company was highly reccomended to me. They were very efficient, helpful and dealt with all aspects of the process very quickly. Updated me at every stage. It was an absolute pleasure using thei... Toon meer
Bedrijf heeft geantwoord
I’ve used online lettings three times now and have always been impressed with the services offered, they advertise, find Tennant’s ,contracts and reference checks for me. There costs are so much les... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We advertise properties on the UK's leading property websites for minimal cost, and deal with all of the administrative work, including comprehensive reference checks and a contract! A simple solution for hands-on landlords!
Contactgegevens
Diss Business Hub, Hopper Way, IP22 4GT, Diss, Verenigd Koninkrijk
- 03300 883973
- info@theonlinelettingagents.co.uk
- theonlinelettingagents.co.uk
4,9
Uitstekend
1K reviews
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Delighted. Cannot recommend more.
I have only just found the online letting agents and I am delighted. I just needed a new contract for a change of tenants. It was so easy and quick compared to using a letting agent. I will be getting all my contracts done by them moving forward.
2 september 2026
Review zonder uitnodiging
Antwoord van The Online Letting Agents Ltd
Hi Katie. Thank you so much for your lovely review! We’re really pleased to hear that you found the process so easy and straightforward. It was a pleasure helping with your change of tenants, and we look forward to assisting you with your future contracts too. Thanks again for choosing The Online Letting Agents!
Excellent Service.
I used this company for the letting of a flat 3 years ago, and I used them again recently. 5 stars both times. I had previously used an online competitor, who were cheaper with a better website, but TOLA has much better human support than OR. OR good if all goes smoothly and you have no problems, TOLA better if you need the human touch.
15 augustus 2026
Review zonder uitnodiging
Antwoord van The Online Letting Agents Ltd
Hi Andy. Thank you so much for the lovely review, and for choosing to use us again three years later! We’re really pleased you’ve had a 5-star experience both times. Providing friendly, knowledgeable and genuinely helpful support is really important to us, so it’s great to hear that this made a difference. We really appreciate your continued support and hope we can help you again in the future! Magda and the team
Consistently above and beyond service
Consistently above and beyond service
Thank you
17 augustus 2026
Review zonder uitnodiging
Antwoord van The Online Letting Agents Ltd
Thanks Victoria. Always lovely working with you. Eleanor, Magda and the team
Excellent
I have been using the Online Letting Agency for many years and they have always been extremely knowledgeable, helpful, efficient and friendly. I would recommend them without hesitation.
22 juli 2026
Review zonder uitnodiging
Antwoord van The Online Letting Agents Ltd
Hi Catharine
Building long-term relationships with our landlords is something we really value, so it's wonderful to know we've continued to meet your expectations.
Thank you for your recommendation – it means a great deal to all of us at TOLA. We look forward to helping you again in the future.
Take care,
Eleanor & the team
Service excellence
As always The Online Letting Agents (TOLA) delivered. I had a record number of quality enquiries resulting in the property being let within 48 hours. Throughout the process both the service and support from the TOLA staff was excellent.
15 juli 2026
Review zonder uitnodiging
Antwoord van The Online Letting Agents Ltd
Hi Peter.
Thank you for your continued support and for taking the time to leave such a fantastic review.
We're delighted to hear that your property was let so quicky. It's great to know that our team provided the service and support you've come to expect throughout the process.
We really appreciate your continued trust in TOLA and look forward to helping you again with your next let.
Best wishes
Eleanor & the Team
The Online Letting Agents were…
The Online Letting Agents were èxcellent in helping me secure tenants and navigating through various obstacles along the way. I could not have done it without them and recommend them without hesitation.
3 juli 2026
Review zonder uitnodiging
Antwoord van The Online Letting Agents Ltd
Hi Virginia. Thank you so much for your wonderful review and recommendation. We're delighted to hear that we could help you secure tenants and support you through the challenges along the way. Our team is always here to make the letting process as smooth and stress-free as possible, so it's great to know we made a difference. We really appreciate your kind words and look forward to helping you again in the future. Best wishes, Magda
very efficient and easy to use
very efficient and easy to use. prompt response and very understanding.
22 juni 2026
Review zonder uitnodiging
Antwoord van The Online Letting Agents Ltd
Thank you for your lovely feedback Pankaj! We're so pleased to hear you found our service efficient, easy to use, and responsive. We appreciate your support!
Used for several years and always…
Used for several years and always reliable and hekpful
5 januari 2026
Review zonder uitnodiging
Antwoord van The Online Letting Agents Ltd
Hi Alice. Thank you for your continued support over the years! We're delighted to hear that you've found our service reliable and helpful. Building long-term relationships with our customers means a lot to us, and we truly appreciate your trust. Thank you for taking the time to share your experience. We look forward to continuing to serve you for many years to come. 😊
This company was highly reccomended to…
This company was highly reccomended to me. They were very efficient, helpful and dealt with all aspects of the process very quickly. Updated me at every stage. It was an absolute pleasure using their services from start to finish. I felt like a valued client. Found me 2 new tenants very quickly and dealt with references, credit checks etc. Oh and very competitive. Would reccomend them very highly. Liz Cockerill
1 mei 2026
Review zonder uitnodiging
Antwoord van The Online Letting Agents Ltd
Hi Liz,
Always great to hear that we have been recommended to a new client, and thank you so much for your wonderful review and kind recommendation to others.
We are delighted to hear that you were happy with the service you received and that you felt informed and supported throughout the entire process.
Finding suitable tenants quickly while ensuring all referencing and credit checks are completed thoroughly is something we take great pride in, so it's fantastic to know that our efforts made a positive difference. We always strive to make every client feel valued, and your feedback reassures us that we're achieving that goal.
Thank you again for choosing us and for taking the time to share your experience. We truly appreciate your support and look forward to assisting you again in the future.
Best regards,
Eleanor
Highly recommend the online letting agency
We have used this company for over 5 years. Their service and knowledge is excellent. They are helpful and quick to respond to any requests. We are selling our rental property and right up to the end of our relationship with them they are supportive and professional. I would highly recommend them. If I have another letting property in the future, I would go straight to them!
30 mei 2026
Review zonder uitnodiging
Antwoord van The Online Letting Agents Ltd
Hi Paul.
Thank you so much for your kind words and for trusting us with your property for over 5 years. It has been a pleasure working with you, and we truly appreciate your loyalty and support throughout that time.
We’re especially grateful for your comments about our responsiveness, professionalism and support during the sale of your rental property. Providing a reliable and personal service from start to finish is something we take great pride in.
While we’re sorry to see you go, and wish you all the very best for the future. And if you do invest in another letting property down the line, we’d be delighted to work with you again.
The service was very professional
The service was very professional. Always someone to answer questions and rang back when they said they would. I would definitely use again.
The only thing that I wouldn't recommend was the company that they use to do EPC checks. However, when I requested my money back for this service it was returned within the day, along with an apology. As already said very professional.
24 april 2026
Review zonder uitnodiging
Antwoord van The Online Letting Agents Ltd
Hi Sharon. Many thanks for taking the time to leave your review, and for the feedback about the company we were using for your EPC. It's always frustrating when you work so hard to provide excellent customer service and a third party you instruct doesn't maintain that same standard. This has been duly noted, and we have decided not to use their services for EPCs moving forwards. On a positive note, we now have a new EPC provider who is very responsive and have already received some positive feedback from clients about them. Thanks again, Eleanor
Finally 5 Star Service
I have had a few letting agents over the years and finally I have found one who is totally on the ball. After a call with Eleanor it was like a dream, Transfered from another agent in 4 days smooth as silk, Everything answered super quick. Eleanor in my opinion is better than 5 star. All the team I have dealt with so far seem to be super focused, So my advice to you is dont delay Join Today
9 april 2026
Review zonder uitnodiging
Very simple and easy process from start…
Very simple and easy process from start to finish
1 april 2026
Review zonder uitnodiging
Excellent friendly and efficient service.
Friendly, efficient service as always!
I would highly recommend The Online Letting Agency to other landlords.
27 maart 2026
Review zonder uitnodiging
Very prompt and knowledgeable replies…
Very prompt and knowledgeable replies to my many emails
20 maart 2026
Review zonder uitnodiging
Excellent service
Every question answered. Very efficient. Very polite
21 februari 2026
Review zonder uitnodiging
Very professional and helpful
Very professional and helpful. I was assisted from start to finish, and I highly recommend them.
31 januari 2026
Review zonder uitnodiging
Exceptional team and service
We have worked with the online letting agents ltd team for a few years now. They are amazing and we could not let our properties without them! Thank you team for everything
5 december 2025
Review zonder uitnodiging
Cheryl and team absolutely fantastic
Cheryl and team absolutely fantastic. Would 100% recommend to anyone and everyone!
15 december 2025
Review zonder uitnodiging
Excellent service
Excellent service, let house within a week. Thank you
12 november 2025
Review zonder uitnodiging
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