I used this company for the letting of a flat 3 years ago, and I used them again recently. 5 stars both times. I had previously used an online competitor, who were cheaper with a better website, but... Toon meer
Bedrijf heeft geantwoord
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I have only just found the online letting agents and I am delighted. I just needed a new contract for a change of tenants. It was so easy and quick compared to using a letting agent. I will be getting... Toon meer
Bedrijf heeft geantwoord
This company was highly reccomended to me. They were very efficient, helpful and dealt with all aspects of the process very quickly. Updated me at every stage. It was an absolute pleasure using thei... Toon meer
Bedrijf heeft geantwoord
I’ve used online lettings three times now and have always been impressed with the services offered, they advertise, find Tennant’s ,contracts and reference checks for me. There costs are so much les... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We advertise properties on the UK's leading property websites for minimal cost, and deal with all of the administrative work, including comprehensive reference checks and a contract! A simple solution for hands-on landlords!
Contactgegevens
Diss Business Hub, Hopper Way, IP22 4GT, Diss, Verenigd Koninkrijk
- 03300 883973
- info@theonlinelettingagents.co.uk
- theonlinelettingagents.co.uk
4,9
Uitstekend
1K reviews
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They are so, so great...
They are so, so great:
* Very friendly and approachable
* Quick, efficient and accurate communications
* Unbeatable pre, during and post tenancy setup support
* Very cost efficient
* Seriously why would you go elsewhere?
23 oktober 2024
Review zonder uitnodiging
A gem to have found
I've been very impressed by the personal and responsive service in setting up our rental properties, and then renting them out. Easy to use and good communications. A gem to have found.
21 september 2024
Review zonder uitnodiging
The best letting agent I’ve ever used…
Without doubt the best letting agent I’ve ever used. Seriously impressed by the service, and incredibly good value compared to using a high street agent. Both Eleanor and Magda were a pleasure to deal with, and offered me great advice over the phone and on email, and were very easy to get ahold of. I will definitely just be using TOLA from now on, and couldn’t recommend them highly enough!
30 augustus 2024
Review zonder uitnodiging
This is the third time we have used…
This is the third time we have used them. Very good and quick service every time Thank you
1 augustus 2024
Review zonder uitnodiging
Great service as always
Great service as always,
I have used TOLA for four years now and the service has always been first class
29 juli 2024
Review zonder uitnodiging
Great company
I have used the online letting agency for around 10 years now. They are efficient and helpful and good value for money.
1 augustus 2024
Review zonder uitnodiging
They were helpful in giving advice…
They were helpful in giving advice about pricing. It was a all processed quickly and efficiently once I had a tenant in place. 😊
17 juli 2024
Review zonder uitnodiging
Brilliant All Around
Brilliant Service. Used TOLA for years now and always get inundated with quality tenants.
Wouldn't use anyone else, they are just so good.
17 juli 2024
Review zonder uitnodiging
Dim youngsters left alone to man the office
I paid them nearly £350 on a Friday and they didn't advertise it at all over the weekend. There was a dim girl / boy in the office alone till 2pm on Saturday who said she/ he wasn't very good at tech and coudn't get it onto Rightmove so I gave up and asked for a refund.
15 juni 2024
Review zonder uitnodiging
Antwoord van The Online Letting Agents Ltd
Hi Jan, Thank you for your extremely rude review. We do not have any youngsters working here, we have fully trained letting agents with years of experience. The person you spoke to is very professional and has a very different story to tell on your interaction. It was explained to you that there was a system issue with Rightmove and that we unfortunately couldn't take your property live until that issue was resolved on Monday when they were open. As you didn't want to wait, you requested a refund which we were very happy to process the next working day. I note with great interest that your property seems to have been listed with several other agents in quick succession too and you've left several one star reviews for them as well... Maybe the common denominator isn't the agents?
Good customer service again.
The issue has been resolved satisfactorily with full satisfaction. It was great to deal with Sarah.
12 juni 2024
Review zonder uitnodiging
Antwoord van The Online Letting Agents Ltd
Hi Charan, Thanks for taking the time to leave your feedback. I can see that you ordered your new advert with us at 6.35pm on Monday, after we were closed, and by 9.48am the following day your advert was live. So far we have forwarded you in the region of 50 enquiries. When you tried to call last night, around 8pm, and again this morning before 9am, our offices were closed and no voicemails or emails were left. I note you did leave a voicemail at 9.09am this morning. Early mornings are particularly busy for us so it can take a little longer to respond as we work through enquiries on a first come first served basis. As we were approaching your voicemail you called back in at 10.32am and we were able to answer that call straight away, we confirmed your requested changes at 10:46am via email and also responded to a couple of your emails after that within a few minutes. We will always do our best to return calls or respond to emails as soon as is practicably possible. You can see from our other reviews, and will know from your previous experience with us, that speed of response is one of our particular strengths.
Customer over 10 years
We have been using The Online Letting Agency for over 10 years. They have always been helpful, professional and found us good tenants.
3 mei 2024
Review zonder uitnodiging
I’ve used Online lettings several times…
I’ve used Online lettings several times now and always recommend them to friends and family. They are professional courteous and fab at what they do!!
One of the very few organizations that actually answer the phone!!
Ivana O’Brien
22 april 2024
Review zonder uitnodiging
My go to letting agent
Have used the services of online letting agents several times and always found the service to be extremely efficient and more than helpful. Definitely my go to for letting my property portfolio.
30 april 2024
Review zonder uitnodiging
Have used on many occasions and have…
Have used on many occasions and have always been extremely pleased with the service we have had from them. We always have a full package and they take really good care of the process. Always at the end of the phone and quick to respond if needed. 5* service from start to finish
1 maart 2024
Review zonder uitnodiging
User friendly system and great customer…
User friendly system and great customer service.
15 april 2024
Review zonder uitnodiging
Very good service this is the second…
Very good service this is the second time we have used them and will do again when needed.
12 april 2024
Review zonder uitnodiging
Would Highly Recommend
We have been using The Online Letting Agents since we bought some buy to let properties 14 year ago. They give a great service, always reliable and professional. It is very flexible, you can choose different packages depending on how ‘hands on’ you want to be as a landlord. Prices are reasonable too. Would highly recommend.
11 april 2024
Review zonder uitnodiging
Excellent Services
Very happy with the outcome. This Company is fast, flexible and professional.
15 maart 2024
Review zonder uitnodiging
Very professional company
Very professional company that look after whatever you need to suit your particular requirements of the letting process.
1 maart 2024
Review zonder uitnodiging
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