Absolute fraudsters. Taking money with no intention of supplying the goods. appear to work out of an accommodation address, don't answer phones, now claim the phone is not working. Email address not w... Toon meer
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Lees wat reviewers zeggen
I wanted something unique for my dining room, so I went the bespoke chandelier option, and wow it's absolutely stunning. The team was super helpful, walking me through the design process and making su... Toon meer
Where do i start? We ordered several hundreds of ££ worth (2 pendant lights), months ago and have had various aborted postal updates since but no lights. Sometimes fittings have apparently not left... Toon meer
Massive thanks to the LightTrend team for pulling off something no one else could in such a short timeframe. The Celestial Drift chandelier completely transformed my kitchen, every guest commented on... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are a family run business who specialise in selling an exquisite collection of lights and chandeliers that will add a touch of elegance to any room. We understand that lighting plays a crucial role in enhancing the ambiance of any space and our products are carefully curated to meet your style and functionality requirements. Whether you are looking for modern or minimalistic designs, we have something for everyone. Our collection includes a variety of staircase chandeliers, pendant lights, chandeliers, wall lights, outdoor lights and commercial lighting that are designed to fit any budget and preference. All our products at London Lighting are sourced from the best manufacturers around the world and are made using high-quality materials. We proudly provide in-home consultations for our customers purchasing from London Lighting , bringing expert advice and personalised solutions right to your doorstep.We take pride in offering excellent customer service and our team of experts at London Lighting are always ready to assist you in choosing the right product for your needs. We believe that the right lighting can transform any room dull room and create a wow factor and we are dedicated to helping you achieve.
Contactgegevens
Verenigd Koninkrijk
- lighttrend.co.uk
2,9
Gemiddeld
108 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 22% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
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Very Disappointing
When ordering we were told the delivery date would be 7/10 days following the order, over 3 weeks later and several phone calls. The products arrived in a sorry state packaging was inadequate. The products fell well below the standard for the price paid. The components were cheap and poorly manufactured.
8 februari 2024
Antwoord van lighttrend.co.uk
Hi Mina, thank you for your feedback. Once again, we apologise for the experience you encountered with your recent order. We regret that your experience fell short of expectations, particularly regarding the delay in delivery and the condition of the products upon arrival. We are actively working to rectify these issues and ensure improvements in our processes moving forward. Your satisfaction is our priority, and we hope to regain your trust in our products and services. If you require further assistance, we are readily available to reassess this issue, please feel free to reach out to our customer service team.
Thank you, Light Trend
I don’t normally write reviews but felt…
I don’t normally write reviews but felt the service I received definitely deserved a 5 star. Honestly couldn’t be happier with the service and product. Honey was amazing and I’ll definitely be using them in the future and recommending all my friends and family. Thank you!
23 januari 2024
Review zonder uitnodiging
Antwoord van lighttrend.co.uk
Thank you for your feedback Kathryn, we will pass your words on to Honey!
SIMPLY THE BEST
I don’t usually write a review, but feel this company should have all the attention it deserves, I brought a chandelier for my very large lounge, which looks stunning, the lovely Honey helped me choose, such excellent service, delivery was prompt, nothing was to much trouble, cannot express how fantastic the service was, would definitely recommend them, and would definitely use this company again. EXCELLENT
11 januari 2024
Review zonder uitnodiging
Antwoord van lighttrend.co.uk
Thank you for your feedback Caroline!
Superb quality. Very happy customer.
Superb quality, excellent customer service. We are delighted by our choices.
7 december 2023
Antwoord van lighttrend.co.uk
Thank you for your review Tim, we are thrilled that you are happy with your purchases!
Great product and quick turn round…
Great product and quick turn round thank you again
29 november 2023
Antwoord van lighttrend.co.uk
Thank you for the feedback Jason, thank you for your custom :)
Couldn’t be happier with my experience…
Couldn’t be happier with my experience and product that I received from Light Trend LTD. Their customer service was brilliant and the beautiful wall light I purchased was even better. Honestly couldn’t recommend more!!
10 november 2023
Review zonder uitnodiging
Antwoord van lighttrend.co.uk
Thank you for your review Abbie, we are thrilled to hear you are pleased with your purchase!
I would highly recommend lift trend to…
I would highly recommend lift trend to anyone looking to add a touch of elegance and luxury to their home
The customer service team deserves a special mention as the advice and help they gave to us on the chandelier we got was fantastic
Thank you to all the team
7 november 2023
Review zonder uitnodiging
Antwoord van lighttrend.co.uk
Thank you Thomas! We take pride in providing excellent customer service :)
Thanks for help
The advice and help they gave us on a chandelier we needed quickly was fantastic , thanks for all your help !
18 oktober 2023
Review zonder uitnodiging
Antwoord van lighttrend.co.uk
Thank you for your review Marc!
I purchased a chandelier was really…
I purchased a chandelier was really pleased with it. Great priced and really good quality. I would well recommend
3 oktober 2023
Review zonder uitnodiging
Antwoord van lighttrend.co.uk
Thank you for your review and recommendation Aaron!
I ordered a couple of chandeliers for…
I ordered a couple of chandeliers for my new house. I was really pleased with the chandeliers and they were delivered promptly. I will be using this company again.
9 oktober 2023
Review zonder uitnodiging
Antwoord van lighttrend.co.uk
Thank you for your comment Wendy, we loved reading your feedback!
Chandelier
I ordered an amazing staircase chandelier off these guys, I’m extremely happy with the quality and service they provide. Definitely recommend, thanks to the light trend team 👍🏼
23 september 2023
Review zonder uitnodiging
Antwoord van lighttrend.co.uk
Thank you for your recommendation Reece! We are pleased to read that you are happy with everything, thank you for your custom!
Four of the strings holding the glass…
Four of the strings holding the glass strands were broken. Could you please replace them as soon as possible. The Electricien said he could come back on Monday 2nd October to hang them.
19 september 2023
Antwoord van lighttrend.co.uk
Thank you for letting us know about the broken strings. We've already sent out the replacement parts to address the issue. We've also sent you several emails to confirm the delivery, but it appears you may not have received them. Please check your spam folder or let us know if there's an alternative way to contact you. We want to ensure your chandelier is installed perfectly, and your satisfaction is our top priority
Great service
Spoke with Honey, she sorted me right out banging set of wall lights and a chandelier for the kitchen refurb! Great service would highly recommend 5/5
1 september 2023
Review zonder uitnodiging
Antwoord van lighttrend.co.uk
Thank you for review and recommendation Jamie! Very much appreciated, we have passed your comment over to Honey.
Fantastic light
Fantastic light! Had a few queries before purchasing and the staff couldn’t be more helpful. Will definitely be back in the future 👍
25 augustus 2023
Review zonder uitnodiging
Antwoord van lighttrend.co.uk
Thank you for your comment Shannon, we are please we were a big help to you, we look forward to future custom with you!
Very professional company
Very professional company. Light was exactly what we were looking for. Highly recommend!
29 augustus 2023
Review zonder uitnodiging
Antwoord van lighttrend.co.uk
Thank you for your review and recommendation Kyeran !
exceeded my expectations
I recently purchased a chandelier from Light Trend for my hallway, and I am absolutely over the moon with it! The chandelier exceeded my expectations.
21 juni 2023
Review zonder uitnodiging
Antwoord van lighttrend.co.uk
Thank you for a lovely review Grace! We are thrilled to read that you love your new chandelier :)
Great communication
Great communication, fair prices & good selection 👍
6 juli 2023
Review zonder uitnodiging
Antwoord van lighttrend.co.uk
We appreciate your comment, thank you David!
I ordered a light for my new salon and…
I ordered a light for my new salon and it is beautiful just what I was after would defiantly recommend this company
9 juli 2023
Review zonder uitnodiging
Antwoord van lighttrend.co.uk
Your new salon looks beautiful, thank you for your review and custom Fiona!
Great company 100% recommend the guys…
Great company 100% recommend the guys at Light Trend - I purchased 3 of the ring pendant lights and 2 wall lights from these guys I am so pleased with the quality of them, the service from them too is exceptional, the lighting has made such a difference in my flat.
8 juni 2023
Review zonder uitnodiging
Antwoord van lighttrend.co.uk
Thank you for review and recommendation Chloe! Great to hear about your experience with us :)
Job well done 👍
Job well done 👍
I was looking for very specific styles of lights and found exactly what I wanted with this company. Their range is beautiful .
The service was excellent and my order arrived when it was due.
That’s how to do business !
6 juli 2023
Review zonder uitnodiging
Antwoord van lighttrend.co.uk
Thank you for your lovely review Sharon! We are pleased to read that you had a excellent experience with our team!
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