Lilyandeden Reviews 

The pictures on their website are totally misleading & inaccurate. I should have looked at the dimensions of the product which reflect the article but the pictures showcased a food platter with celery, cheese etc, but you would struggle to put a few cashews in the platters .Also the product is not food quality as showcased but rough & low level product. Do not purchase or you will be severely disappointed. The company offered a 30% refund on $160. They will accept the product back but I have to pay for shipping. Cost over $100, as it’s Chinese! Beware these Facebook products as I stupidly have been burned by purchasing what looked like authentic quality items to be dumbfounded by getting a sub standard product. BEWARE!

I really wish I seen these reviews prior to shopping with lilyandeden! The kraken I purchased is nothing like the picture advertised I have one very disappointed husband!

Sent me a very poor quality item. Does not look like the photo on their website. Do not buy from this website, very deceptive.

Product arrived bears about as much resemblance to that advertised as a Trabant does to a Lambourghini. As in, they are both technically cars.... but....

Perfectly happy with the purchase, customer service was a dream dealing with super helpful and fast. The dragon status on the glowing orb look awesome in the display shelf at night nice glow would defiantly buy other items in the future.
Thanks.

I was looking for a gift for a grieving friend. I found a figure of an angel holding a cardinal. It was dainty, pretty, and conveyed just the right sentiment to serve as a reminder of her sister. The order process was simple, their customer service was excellent, and the angel was packaged very well.

A piece was missing from my order and I got fast friendly service for replacement! Plus, my gift was a huge hit!

The doormat we received is nothing like the ones shown on their website.
Extremely poor quality and very expensive.
DO NOT WASTE YOUR MONEY ON ANYTHING FROM THIS COMPANY.

Total scam cheap china junk!!! Do not buy anything from them, all pictures of items are photo shopped .

I've given them 1 star because I can't give them no stars!! I purchased Aetheria light from them and what I got was NOT what their ad shows. There is paint overspray on one leg, the light globe and bottom piece is different so you don't get much of a 'warm glow', the ears are different and the wings are so horribly different it makes it super ugly. They claim to be in Wyoming, but it's China. This company shouldn't be allowed to do business in the US.

False Return Policy. The website states they are a small company in Wyoming and accept 30 day returns. However when you try to make a return they want to just offer you 15% or 20% refund and you keep the item. I did not want the item and wanted my $150 refunded. So they gave me an address in China to mail to. The cost for shipping would have negated any refund I had coming. I'm still trying to dispute this charge.

I thought I was purchasing items from a US-based company but was sadly mistaken. It took 20 days for my items to arrive as they came from China. There is no customer service and the items are poorly made. Basically it's a small scale TEMU. HORRIBLE!!

I wish I could give Lilly & Eden NO stars. A few weeks ago, I ordered the "Highland Feast Rustic Cow Charcuterie Board." Supposedly "hand-carved" from solid wood, etc, etc. Suggesting handmade. Total rip-off. Made from some wood composite (?), so light it almost blows off the table in a breeze. Stamped out from something; the joint seams of the wood "painted on." It's all faux. Furthermore, when I wanted to return it for a full refund, I was instructed to return it to an address in China where it would be determined if I would receive a refund; that would have cost me about $60-$200, depending on how I shipped. I paid $45 for the product to begin with. I later found out the same product is available from a number of sources on Amazon for half to two-thirds of what Lilly & Eden sold it for. I asked instead to just keep the product for their alternative offer of a 25% refund and no return required. I finally got a credit to my credit card account of $11. STAY AWAY FROM THIS COMPANY. FRAUDULENT OPERATORS! --William G. Blissett

Very deceptive company. Bought 2 peacocks and they said to look at the picture for the size. Peacocks looked to be 18-24 inches tall and they are actually no more than 12 inches. Tried to return. Their company shows that they are in Wyoming but they want you to return items directly to China. False advertising at its best. Hopefully they will be forced out of business.

Hello Everyone!
We LOVE our crow light. It adds some fun to our reading area and we chose it because, I needed a lamp and, we have resident crows (Larry, Mo, and Curly) who leisurely stroll through our garden every morning.  That being said, recently one of the cute little bulbs blew out and made a sizzle noise and the company sent us replacement bulbs for all of our lamps
Thanks so much!
Ashley

Item I bought was much smaller than advertised. When I tried to return it they said I had to mail it to China($80). Item was shipped from Southern California. Then they offered me 15% refund on $80 dollars.

I would rate this company less than 1 star if the option was available. The company appears to be USA based but is based in China. The item does not look anything like the item advertised on line. Cheap, nasty products with a pricey price tag. BUYER BEWARE!!!!

I was disappointed (but not surprised) that stock was shipped directly from China. My charcuterie board was poorly packaged and arrived broken. however upon contacting Katrina from Lilyandeden a replacement was immediately dispatched, and arrived well packaged.

I had ordered an enchanted fairy which in the picture advertised was beautiful and quite stunning. What I received was a poorly made and cheap version, something a dollar store would sell. I emailed about a full refund and was offered a 25% refund if I wished to keep the product, or return the item (to China) at my expense, which of course would cost more than what I paid for in the first place. I wish I had checked out the reviews on this company to start with!
PLEASE be advised that Lily and Eden are scammers and NOT to be trusted!
I wish I could post pictures

It started out disappointing as goods arrived damaged but once I contacted the company the response was immediate, apologetic and totally supportive. They couldn't of been more helpful in resolving the matter promptly. Replacement goods were received in tip top condition so one very happy shopper now!!!