Lindy Reviews 

The worst part is that there is nowhere to contact support. Nowhere. So if you have an issue, you have to use more credits and get answers from their AI agent. That was just the worst. They say they give you 500 credits as a free trial. I started using it, and within a few minutes, it said that I had used my 500 credits.
I sign up for the Pro account, $49/month for 5000 credits. I started using it, and within 10 minutes, it tells me that I've already used another 5,000 credits and that I needed to upgrade again. So no warning at all. Clearly this is the first time I'm using it because I just came from a free trial. Somehow they recommended me to you to use an agent that uses 5,000 credits in less than 10 minutes. I know they probably don't intend it to do that, but there's no warning or anything that you've already used 5,000 credits in free trial. No disrespect to whoever set this up, but this whole customer journey and everything feels like it was just vibe-coded and not really thinking about the customer.

Charged Without Clear Consent, No Refund IssuedI

I had an extremely frustrating experience with Lindy.ai. I clicked on a button in an email they sent me, and was immediately charged without any clear warning or confirmation step.

This felt like a deceptive practice.When I realized what happened and requested a refund, they refused to process it.

This is unacceptable business practice - charging customers without explicit, clear consent and then refusing to make it right.I expected better transparency and customer service.

Being charged unexpectedly and then denied a refund feels fraudulent. I would strongly advise others to be extremely careful when interacting with any Lindy.ai emails or to avoid the service altogether until they improve their billing practices and customer support.

Not recommended.

Promises 7,500 credits and I only got 5,000. Keeps breaking. I've written to customer support twice but I never heard back from them. It's okay for uber simple automations but for anything complex, it's rubbish. The Agent builder was as ignorant as I was and testing and learning stuff while calmly using my credit. It's a good idea but the execution is poor and the absence of customer support is just unacceptable.

It make the Website great, with full functional backend and understand my request well. But the main problem i am facing is that some requests get's crashes. Like it loads for hours. Tried to email them, but did not get any response. I want them to fix this issue.

Clearly a scam. Their AI agent burnt through over 2000 paid credits, just to decide it wasn’t right and delete everything, without asking, puttng me back to scratch and requiring more money for credits to redo it all. I have had far more success using free Gemini and DeepSeek

Doesnt work and a huge pain to cancel subscription what a waste of time

1000+ tokens just to be able to log in using computer use. really bad

Can't even book a call with them to get a demo because they want us to promise $1,500 for a custom AI Agency or else "sorry can't book calendly at this moment"

edit: team helped me out and refunded me. very cool support team

Almost never i write a review. But this company is so annoying its insane. Support is horrible. Unsubscribed from there email list i think 15 times now and still they keep going with there fk emails everyday. Really a worthless company and there ai caller also doesnt work at all.

People please dont do anything with this company.

Got billed for a full year after I had cancelled my account inside the free trial period.

I spent $100 on Lindy and wanted to have Support. I contacted Support like 10 times but never got a reply. Also I’ve unsubscribed from their email list like 10 times and they still send me marketing emails which is illegal.

I rarely leave reviews, but my experience with Lindy AI has been so damaging to my local business that I feel compelled to share.

I signed up for their custom AI agent service with high hopes, but it has been nothing short of a disaster. The communication from their team has been virtually non-existent—especially when I requested to opt out of my contract. Instead of honoring that, they insisted I stay locked in for 12 months, even knowing I was extremely unhappy with the results.

The AI agent repeatedly emailed the same leads 2–3 times—even after they had opted out or clearly stated they weren’t interested. This wasn’t just a minor glitch. It cost me 5 clients and damaged my reputation in my tight-knit community. In a small town, word spreads fast, and I’m still hearing about the poor outreach months later.

Despite sourcing all my new deals myself since, the bad taste remains. This isn’t just a tech hiccup—it’s a service quality and accountability issue.

If you’re a local business owner who values your brand and reputation, avoid Lindy’s highest-tier service at all costs. It's not worth the risk, and you may find yourself stuck in a long-term contract while trying to recover lost trust.

They will not let me out of my contract.

Finger weg von diesem Tool! Das ist ein Scam. Das funktioniert vielleicht für die denkbar einfachsten Abläufe, aber nicht für irgendetwas professionelles, dass man auch verkaufen könnte. Komplett unzuverlässige Workflows, unsteuerbarer Datenzugriff, und keinerlei menschlicher Support wenn man ihn dringend braucht (Wartezeit bis zu 3 Geschäftstagen!)

They're unbelievable. You can't delete your account (it just keeps loading forever). They're trying to rip you off even though you never subscribed for anything. This will be reported to the appropriate authorities.

I've been a power user of Lindy.ai for almost 4 months now and I was very happy with the offering and even recommended it to anyone I work with.

Recently I had some billing issues that prevented me from using the service so I've reached out to support. Except from one reply, two weeks ago, that didn't resolve the issue I haven't heard back from them at all. I've sent several emails, wrote to their CEO on Linkedin and nothing at all. I've been ignored and the issue was not resolved.

Update 20/05/25: I've tried downgrading my plan and I cannot do that without Lindy.ai's support help and they are not returning my emails.

Update 21/05/25: Lindy's support downgraded me to the free tier without asking me first and essentially took away all the paid credits I have. They are not replying on Slack.

I am very disappointed with Lindy.ai they charged me 45 euros for just opening an account, even though I cancelled my account.

I will warn all my colleagues about these unethical business practices, how they take advantage of people.

Not what they advertise on podcasts and non refundable they put it in service conditions

Absolute Abzocke. / Absolutly scam.
Wollte 200 leads scrapen. / Wanted to scrape 200 leads
5000 credits gekauft. / Bought 5000 credits
Keine Leads erhalten aber credits leer haha
/ got no leads but should pay again

I haven't used lindy, but the website design is my favourite!

I was skeptical at first, but this AI platform is the real deal. I was able to automate repetitive tasks and free up my team for higher-value work. The AI agents are easy to configure, and the results are impressive. Their customer service team is also fantastic—quick, insightful, and always helpful. Couldn’t be happier!